International Journal Of Science, Technology & Management (IJSTM)
Vol. 5 No. 2 (2024): March 2024

The Influence of Psychological Capital and Affective Commitment on Organizational Citizenship Behavior of Hospital Staff

Puspitaloka Mahadewi, Erlina (Unknown)
Muchtadin, Muchtadin (Unknown)

Article Info

Publish Date
27 Mar 2024

Abstract

Organizational Citizenship Behavior (OCB) is important to apply to hospital staff. This research aims to determine the simultaneous and partial influence of psychological capital and affective commitment on OCB. Respondents were 196 officers from two hospitals in Indonesia. The sampling method uses stratified random sampling. The data analysis method uses multiple linear regression. Data was processed with the help of Jamovi 2.3.28 software. The research results found that psychological capital and affective commitment had a significant positive effect on OCB both partially and simultaneously. Hospital management can increase the voluntary behavior of its staff in working beyond formal rules by increasing psychological capital such as self-efficacy, hope, optimism, resilience. Factors that increase affective commitment also need to be implemented so that officers' OCB increases, followed by better service provided. Future researchers can limit the study population to certain areas and combine private and government hospitals to obtain greater generalization. Future researchers can add other variables such as work motivation and job satisfaction to the simultaneous and partial effects.

Copyrights © 2024




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
International Journal Of Science, Technology & Management (IJSTM)
Website

Abbrev

ijstm

Publisher

CV. Inara

Subject

Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation

Description

International Journal of Science, Technology & Management (IJSTM) is an international scholarly refereed research journal which aims to promote the theory and practice of science, technology, innovation, engineering and ...