CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis
Vol. 4 No. 2 (2024): Mei : Jurnal Manajemen dan Ekonomi Bisnis

Pengaruh Kualitas Produk Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Sambal Dadakan Bang Jali Di Kota Bekasi

Prayuda Putra Ariansyah (Unknown)
Widi Winarso (Unknown)
Kardinah Indrianna Meutia (Unknown)
Milda Handayani (Unknown)
Rini Wijayaningsih (Unknown)



Article Info

Publish Date
11 Feb 2024

Abstract

Sambal Dadakan Bang Jali is a type of UKM culinary business located in Bekasi City. This business was founded in 2020 during the COVID-19 pandemic and at that time only the company implemented a take away strategy. This study aims to determine the effect of product quality and service quality on purchasing decisions for Sambal Dadakan Bang Jali in Bekasi City. This study uses a type of Quantitative research. The population of this study were customers / visitors of Sambal Dadakan Bang Jali in Bekasi City. The sample collection method used is Non-Probability Sampling. Purposive sampling is a sampling approach method with the hair formula and a sample of 80 respondents. Data collection by means of observation, interviews, and questionnaires, data analysis using multiple linear regression methods. The results stated that product quality has a significant effect on purchasing decisions, while service quality has a significant effect on purchasing decisions and then simultaneously product quality and service quality affect purchasing decisions.

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Journal Info

Abbrev

cemerlang

Publisher

Subject

Economics, Econometrics & Finance

Description

CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis, berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas ...