JISKa (Jurnal Informatika Sunan Kalijaga)
Vol. 9 No. 2 (2024): Mei 2024

Analisis Keamanan Data Pelanggan dalam Menghadapi Tantangan Penggunaan Marketplace

Dewantara, Rizki (Unknown)
Bintang, Rauhulloh Ayatulloh Khomeini Noor (Unknown)
Gatra, Rahmadhan (Unknown)



Article Info

Publish Date
25 May 2024

Abstract

The advent of the digital economy makes commerce more accessible to everyone. Example: an online marketplace app that simplifies buying and selling. The marketplace app's useful features and ease of use attract many users. The marketplace app's functionality and convenience have been enhanced to meet consumer expectations and prioritize consumer data protection. This study investigates how customers protect their data when shopping online and utilizing marketplace apps. Environmental and social influences, personal data security facilities, the goal of utilizing the marketplace, and awareness of customer data security when using the marketplace application were asked of 70 random sample participants. The questionnaires had 16 Guttman scale questions. According to the report, 81.42% of customers trust the marketplace app to protect their data. Likewise, 88.57% of customers strongly believe that the marketplace application they use secures their personal information, indicating that this is related to their marketplace service needs.

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Journal Info

Abbrev

JISKA

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering Library & Information Science

Description

JISKa (Jurnal Informatika Sunan Kalijaga) adalah jurnal yang mencoba untuk mempelajari dan mengembangkan konsep Integrasi dan Interkoneksi Agama dan Informatika yang diterbitkan oleh Departemen Teknik Informasi UIN Sunan Kalijaga Yogyakarta. JISKa menyediakan forum bagi para dosen, peneliti, ...