Journal of Information Systems and Informatics
Vol 6 No 2 (2024): Journal of Information Systems and Informatics

Measuring the User Experience of LMS CLASS-IPB Using the User Experience Questionnaire Method

Wicaksana, Arya Dimas (Unknown)
Juliansyah, Rizki (Unknown)
Lubis, Muhammad Anggi (Unknown)
Fami, Amata (Unknown)
Wahyoedi, Bontisesari (Unknown)



Article Info

Publish Date
13 Jun 2024

Abstract

This study conducts the measurement of user experience (UX) of the CLASS-IPB Learning Management System (LMS) using the User Experience Questionnaire (UEQ) method. The research was carried out through several stages, including a literature review, method determination, data collection, and data analysis using UEQ Data Analysis Tools. It involved 45 students who provided feedback on six UX aspects: attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. Results indicated that CLASS-IPB excels in pragmatic qualities, particularly in efficiency, perspicuity, and dependability, with scores above the benchmark average. However, the system scored lower in hedonic qualities, specifically in stimulation and novelty, suggesting areas for improvement. The study concludes that while CLASS-IPB is effective in aiding task completion and user control, it needs enhancements to become more motivating and innovative.

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Journal Info

Abbrev

isi

Publisher

Subject

Computer Science & IT

Description

Journal-ISI is a scientific article journal that is the result of ideas, great and original thoughts about the latest research and technological developments covering the fields of information systems, information technology, informatics engineering, and computer science, and industrial engineering ...