LLT Journal: A Journal on Language and Language Teaching
Vol 21, No 1 (2018)

HOSPITALITY ENGLISH FOR SPA THERAPISTS IN BANYAN TREE HOTELS AND RESORTS

Nugraheni, Ratnasari (Unknown)

Article Info

Publish Date
02 Apr 2018

Abstract

This study is a preliminary study of research and design for hospitality English for SPA therapist in Banyan Tree Hotels and Resorts at Bintan Island. The purpose of this study is to help the English teacher to provide a successful English training since a good English proficiency used in the hospitality industry is obliged, especially for an-international-five-star-hotel-brand. The nature of the study is qualitative using R&D approach. Since this is only a preliminary study, need analysis becomes the primary focus. The data were collected through interview and observation. The participants were people who are working in SPA department in Banyan Tree Bintan, such as SPA trainer, SPA therapist, and SPA manager.  DOI: doi.org/10.24071/llt.2018.210103

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Journal Info
LLT Journal: A Journal on Language and Language Teaching
Website

Abbrev

LLT

Publisher

Universitas Sanata Dharma

Subject

Arts Humanities Education Languange, Linguistic, Communication & Media Social Sciences

Description

LLT Journal: A Journal on Language and Language Teaching, to be published twice a year, namely in April and October, is a scientific peer-reviewed journal published by the English Language Education Study Program, Faculty of Teacher Training and Education, Sanata Dharma University, Yogyakarta. The ...