<![CDATA[The responsibility of Acquisition and Processing Unit in Petra Christian University Library is to handle books purchasing, processing the books, then hand them over to the circulation unit. To improve the unit performance, a new system was proposed using Lean Six Sigma philosophy. We employ the common tools of Six Sigma i.e. DMAIC (Define, Measure, Analyze, Improve, and Control). The results are a new procedure, a better software design, and a better workplace lay out. We believe that the results could reduce the book processing time, eliminate non value added activities, reduce defects, and decrease the total distance taken by books when being processed. Abstract in Bahasa Indonesia : Tanggung jawab divisi Pengadaan dan Pengolahan Perpustakaan U.K. Petra adalah menangani pembelian buku, memprosesnya lalu menyerahkan ke bagian sirkulasi. Untuk meningkatkan performa divisi ini, maka dilakukan perbaikan sistem dengan menggunakan metode Lean Six Sigma dengan salah satu tool yaitu DMAIC (Define, Measure, Analyze, Improve dan Control). Hasil akhir dari metode tersebut adalah prosedur baru, desain software baru, dan tata letak baru yang jika diimplementasikan dapat mengurangi waktu pemrosesan buku, non value added activity, jumlah kecacatan buku, dan jarak total yang ditempuh buku selama pemrosesan. Kata kunci: Lean Six Sigma, Perpustakaan U.K. Petra, Perbaikan Sistem]]>
Copyrights © 2007
