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Perpustakaan Soepardjo Roestam Badan Penelitian dan Pengembangan Kementerian Dalam Negeri Jalan Kramat Raya Nomor 132 Jakarta Pusat
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Jurnal Bina Praja
Published by Badan Penelitian dan Pengembangan Kementerian Dalam Negeri
ISSN : 20854323     EISSN : 25033360     DOI : 10.21787/JBP
Core Subject : Education, Social,
Social Sciences Other
Jurnal Bina Praja (JBP) is a journal that provides scientific information resources aimed at researchers, research institutions, government agencies, and stakeholders.
Arjuna Subject : -
Articles 13 Documents
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Search results for , issue "Vol. 14 No. 1 (2022)" : 13 Documents clear
Akselerasi Kinerja Layanan Sekretariat DPRD Melalui Inovasi: Studi Kasus Sekretariat DPRD Kota Medan Evi Savira; Renny Savitri; Madya Ahad; Erisda Hutasoit; Andres Simanjuntak
Jurnal Bina Praja Vol. 14 No. 1 (2022)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.14.2022.159-174

Abstract

Public organizations' outputs are services both inside and outside the organization. Medan Regional Legislative Council Secretariate is one of the regional apparatus organizations (OPD) whose performance output is service to the bureaucracy, which in this case is to members and leaders of the Regional Legislative Council. The service performance of the Medan Regional Legislative Council Secretariate is still considered dissatisfaction, and the Government Agency Performance Accountability Report (LAKIP) scores B. The purpose of this study is to provide an overview of the novelty of the Medan Regional Legislative Council Secretariate in accelerating its performance through a stakeholder satisfaction survey and innovation. This study uses a mixed method of both quantitative and qualitative research methods. The research questions are (1) What innovation acceleration does the Medan Regional Legislative Council Secretariate conduct to achieve organizational performance goals, and how? (2) How does the results of innovation development on the level of satisfaction of stakeholders on the performance of the Medan Regional Legislative Council Secretariate services in 2019-2021? (3) What lessons were learned from efforts to improve performance through surveys and innovations at the Secretariate? This study results from a stakeholder satisfaction survey followed up with four innovations to accelerate the performance of the Medan Regional Legislative Council Secretariate. The results of this study found that the development of these four innovations was not optimal; there was only one innovation that directly impacted organizational performance. Although technocratic studies have been carried out through stakeholder satisfaction surveys and innovation assistance, however, the innovation decisions made in the context of accelerating performance are highly dependent on the competence of human resources and priority activities.
Penyusunan Strategi Pemerintah Kota Depok Penguatan Pelayanan Publik dengan Analisis SWOT Amy Yayuk Sri Rahayu; Nidaan Khafian; Krisna Puji Rahmayanti; Fikri Akbar Anza; Syifa Amania Afra
Jurnal Bina Praja Vol. 14 No. 1 (2022)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.14.2022.175-187

Abstract

The Depok City One-Stop Integrated and Investment Service (DPMPTSP) has an important role in providing public services in Depok City, especially in licensing services. During the last four years, the trend of investment realization in Depok City showed a positive trend in 2017 and 2018. During the pandemic, investment realization decreased due to the Covid-19 pandemic, but public demand for business permits is still quite high. Of the 77 types of licensing services, during the year 2021, 29,491 licenses have been issued. This shows that DPMPTSP has an important role in providing licensing services in Depok City. During the pandemic, the DPMPTSP requires strengthening licensing services related to increasing investment. The objectives of this research are; How is the strategy for strengthening licensing and non-licensing services at the DPMPTSP through an analysis of the organization's internal and external environmental factors. This study uses a post-positivism approach, which deductively uses the operationalization of the SWOT concept to find IFAS (Internal Factor Analysis Strategies) and EFAS (External Factor Analysis Strategies) scores. The analysis results show that DPMPTSP Depok City has the capital of strengths and opportunities with a convincing score. Thus, it is possible to do an expansion. However, on the other hand, it also has weaknesses and threats that are quite severe, so empowerment is needed in the field of excellent service, cooperation/networking, and increasing digitalization capacity. The recommendation given is that the strengthening of the Depok City DPMPTSP must be directed to minimize weaknesses and threats.
Peningkatan Kualitas Layanan Penumpang Menggunakan Standar Penilaian Pelayanan Angkutan Perdesaan Tania Andari; Vivi Ukhwatul Khasanah Masbiran; Momon Momon; Evi Maya Savira; Elsa Yolarita; Worry Mambusy Manoby; Asriani Asriani
Jurnal Bina Praja Vol. 14 No. 1 (2022)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.14.2022.189-200

Abstract

Beberapa tahun belakangan ini pemerintah sedang gencar mengajak masyarakat untuk menggunakan transportasi umum bagi seluruh penduduk daerah di Indonesia. Mattson dkk. (2021) berpendapat sudah bahwa transportasi dan aksesibilitas di desa lebih luas dan kompleks persoalan transportasinya. Oleh karena itu penelitian ini dilakukan untuk mengukur pelayanan jasa angkutan pedesaan dalam rangka meningkatkan kinerja transportasi umum di Kabupaten Pringsewu. Metode yang digunakan adalah mixed method, yakni menggabungkan data kuantitatif dan data kualitatif dalam satu waktu (Creswell, 2014). Yaitu data dianalisis secara kuantitatif dan selanjutnya dijelaskan berdasarkan kondisi existing serta dugaan sementara. Data yang digunakan adalah data primer dan sekunder. Data primer diperoleh melalui survei lapangan pada empat trayek angkutan pedesaan yang ada di Kabupaten Pringsewu untuk mendapatkan data faktor beban, kecepatan kendaraan, waktu tunggu, waktu perjalanan, frekuensi/jam, dan jumlah kendaraan yang beroperasi dari tiap rute. Selanjutnya data tersebut dievaluasi dan diberikan penilaian berdasarkan kesesuaian indikator berdasarkan standar penilaian dari Direktorat Jenderal Perhubungan Darat Kementerian Perhubungan. Data Sekunder diperoleh dari publikasi Badan Pusat Statistik, dokumen resmi, situs web resmi pemerintah. Hasil analisis menunjukkan bahwa pelayanan angkutan pedesaan di kabupaten Pringsewu, berada di bawah standar ideal (70%), dengan rata-rata faktor muat 40—50% yang termasuk dalam kategori buruk.  Hal ini diestimasi dipengaruhi oleh beberapa faktor yakni tingkat rendahnya load factor dan headway. Rekomendasi yang diajukan adalah perlunya dilakukan upaya untuk penambahan headway dan peningkatan kecepatan waktu perjalanan serta mengurangi frekuensi perjalanan untuk meningkatkan kinerja angkutan.

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