Garuda - Garba Rujukan Digital

Article Per Year (5 Year)

All

IJISCS (International Journal Of Information System and Computer Science)

ijiscs
Website

Published by STMIK Pringsewu Lampung

ISSN : 25980793 EISSN : 2598246x DOI : -

Core Subject : Science,

Computer Science & IT

The International Journal Information System and Computer Science (IJISCS) is a publication for researchers and developers to share ideas and results of software engineering and technologies. These journal publish some types of papers such as research papers reporting original research results, technology trend surveys reviewing an area of research in software engineering and technologies, survey articles surveying a broad area in software engineering and technologies. The scope covers all areas of software engineering methods and practices, object-oriented systems, rapid prototyping, software reuse, cleanroom software engineering, stepwise refinement/enhancement, ambiguity in software development, impact of CASE on software development life cycle, knowledge engineering methods and practices, formal methods of specification, deductive database systems,logic programming, reverse engineering in software design, expert systems, knowledge-based systems, distributed knowledge-based systems, knowledge representations, knowledge-based systems in language translation & processing, software and knowledge-ware maintenance, Software Specification and Modeling, Embedded and Real-time Software (ERTS), and applications in various domains of interest.

Arjuna Subject : -

Articles 5 Documents

Search results for , issue "Vol 3, No 2 (2019): IJISCS (International Journal of Information System and Computer Science)" : 5 Documents clear

CUSTOMER COMPLAINT INFORMATION SYSTEM AT NATIONAL STANDARDIZATION AGENCY OF INDONESIA Yuwan Jumaryadi
IJISCS (International Journal of Information System and Computer Science) Vol 3, No 2 (2019): IJISCS (International Journal of Information System and Computer Science)
Publisher : STMIK Pringsewu Lampung

Technological developments changes the flow of information, where anyone can receive information easily. BSN as an Indonesian non-ministerial government institution needs to think about customer satisfaction with the services that provided. Completion of customer complaint is an important thing in fulfillment customer satisfaction. At present, the delivery of information regarding complaints against BSN services is still done in a conventional manner, where each user submits a complaint directly to the Helpdesk. However, in this case the section head is difficult to monitor every complaint that exists to improve the SLA. By proposing an Customer Complaint information system that can monitor customer complaints, it is hoped that it can improve service to any complaints that exist. This research is expected to assist users so that any complaints submitted can be resolved immediately, and are expected to increase SLA.

ANALYSIS AND DISTANCE ACCESS DESIGN FAR WITH VPN TECHNOLOGY IN BMT OFFICE. MENTARI EAST LAMPUNG Arif Hidayat
IJISCS (International Journal of Information System and Computer Science) Vol 3, No 2 (2019): IJISCS (International Journal of Information System and Computer Science)
Publisher : STMIK Pringsewu Lampung

Along with the widespread use of the internet, many companies then switch to using the internet as part of their network to save costs. However, security issues are still a major factor in the reliability of a network. Virtual Private Network (VPN) is one way that can be used to create a private network and long-distance connections (remote access) with a high level of security over public networks or the Internet. The conclusions of this study are a) analysis and design of remote access with VPN technology in the Mentari East Lampung BMT Office, b) the resulting management of IP Address distribution for connections between branches using VPN, c) the creation of a VPN account management function for connection between branch BMT office. Mentari East Lampung, d) has successfully tested the VPN account login from the Client side.

DEVELOPMENT OF ELECTRIC CUSTOMER RELATIONSHIP MANAGEMENT FOR ACCELERATION OF CLAIM SERVICES AND COMPLETION FOR CUSTOMER COMPLAINTS IN LIFE INSURANCE COMPANY Riri Fajriah; Nia Rahma Kurnianda
IJISCS (International Journal of Information System and Computer Science) Vol 3, No 2 (2019): IJISCS (International Journal of Information System and Computer Science)
Publisher : STMIK Pringsewu Lampung

Implementation of e-Customer Relationship Management (e-CRM) in financial services industry will give influence to increase customer loyalty. One indicator of this is the development of features in the e-CRM application that make access easy for customers. However, the development of the e-CRM model is generally applied to the banking sector, while customer service needs in other financial services sectors such as insurance company are equally important. One of the main problems in life insurance companies is the measurement of claims service level agreement. In this research we intend to design an e-CRM application that can facilitate the management of complaints and claims reports in a life insurance company more effectively. The e-CRM application can also facilitate measurement of customer service staff performance in serving customers. In this research we applied the Rapid Application Development (RAD) method for development e-CRM application. The results of this research are development of e-CRM application, complaint management and supporting daily operational of customer care staff in a life insurance company.

DECISION SUPPORT SYSTEM OF ACHIEVED STUDENTS USING WEIGHTED PRODUCT METHOD Dewi Rahayu; Siti Mukodimah
IJISCS (International Journal of Information System and Computer Science) Vol 3, No 2 (2019): IJISCS (International Journal of Information System and Computer Science)
Publisher : STMIK Pringsewu Lampung

Constitution of the Republic of Indonesia No. 12 of 2012 that part of the national education system has a strategic role in educating the life of the nation. Students are people who are trying to develop themselves through the process of education on the path, level and type of education. The Weighted Product method is chosen because the method is solved by using multiplication to connect the value of the attribute, where the value must be raised with the attribute weight value in question. Criteria that have been determined include: average value, discipline, attendance, extracurricular, and Non-Academic. The results of this study there are 6 alternatives, obtained the value of Agus = 0.1618 as the student with the lowest value and the value of Intan = 0.1748 as the best student

APPLICATION DETERMINANT HEALTHY FOOD EXPERT TO SUPPORT THE NEEDS OF NURSING MOTHERS Zahra Zainun Hayatie; Diny Vellyana; Muhamad Muslihudin
IJISCS (International Journal of Information System and Computer Science) Vol 3, No 2 (2019): IJISCS (International Journal of Information System and Computer Science)
Publisher : STMIK Pringsewu Lampung

determination of breastfeeding mothers of healthy foods is one of the processes to Determine the level of quality of the food eaten by the mother during suckling. The Process of Determining healthy food to support the needs of breastfeeding mothers are usually still manual, the breastfeeding mothers should consult midwife or health canters nearby to find healthy food and health level of healthy foods that are consumed during lactation that the nursing mothers are sometimes difficult, for the midwife or health canters diligence takes time for consultation and moms find it difficult, if you have to carry the baby, especially a baby that is still under 5 months. In order to Overcome the problems that happened made design and construction Application Specialists Determinants Healthy Foods Needs to Support Breastfeeding. The method used for application development expert determinants of healthy foods to support the needs of breastfeeding mothers using Data Flow Diagrams (DFD). The end result of the design and construction of this expert application is the existence of a web-based mobile web that can provide easy access to information and the process of defining healthy and unhealthy food nursing mothers to Become more effective and efficient

Page 1 of 1 | Total Record : 5

Filter by Year

2019 2019

Filter By Issues

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name
Muhamad Muslihudin

Contact Email
muslihudinstmikpsw@gmail.com

Phone
-

Journal Mail Official
lppm@stmikpringsewu.ac.id

Editorial Address
-

Location
Kab. pringsewu,

Lampung

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Muhamad Muslihudin

Contact Email muslihudinstmikpsw@gmail.com

Phone -

Journal Mail Official lppm@stmikpringsewu.ac.id

Editorial Address -

Location Kab. pringsewu, Lampung INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Muhamad Muslihudin

Contact Email
muslihudinstmikpsw@gmail.com

Phone
-

Journal Mail Official
lppm@stmikpringsewu.ac.id

Editorial Address
-

Location
Kab. pringsewu,

Lampung

INDONESIA