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Jurnal Ilmiah Administrasi Bisnis dan Inovasi
Published by Universitas Dr. Soetomo Surabaya
ISSN : 2581124X     EISSN : 25974092     DOI : -
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Redaksi Jurnal Ilmiah Administrasi Bisnis dan Inovasi mengundang para peneliti untuk mengirimkkan artikel ilmiah berupa kajian ilmiah, karya penelitian dan ide-ide inovasi ilmmiah di Bidang Ilmu Administrasi khususnya terkait dengan pengembangan dan inovasi ilmu, isu-isu sosial yang mendukung pengembangan Ilmu Administrasi Bisnis, Managemen, dan industri kreatif. artikel yang dimuat melalui proses telaan dari reviewer sertra proses penyuntingan tim redaksi. Jurnal Ilmiah Administrasi dan Inovasi ternit dua kali dalam setahun dibulan Juli dan Desember.
Arjuna Subject : -
Articles 12 Documents
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Search results for , issue "Vol 5 No 2 (2021)" : 12 Documents clear
PENGARUH E_PRODUCT QUALITY, E_SERVICE QUALITY, E_INNOVATION, E_PRICE DAN E_STORE IMAGE TERHADAP E_PURCHASE INTENTION SOCIOLLA Lestari, Ririn Ari Dwi; Dewi, Citra Kusuma
Jurnal Ilmiah Administrasi Bisnis dan Inovasi Vol 5 No 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS DR SOETOMO SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jiabi.v5i2.3550

Abstract

E-commerce (electronic commerce) is currently being loved by online shopping lovers. In simple terms, e-commerce can be explained as the process of buying and selling products electronically. Due to the development of e-commerce in recent years, e-commerce can gradually replace traditional or offline stores. Sampling was done by non-probability sampling method, namely by purposive sampling technique. The sample used in this study were 100 respondents. The analytical method used in this study is the Multiple Regression Analysis test and the analytical tool used with the help of SPSS version 25. The results of the coefficient of determination test obtained a value of 95.8%. This means that the relationship between the independent variable and the dependent variable is 95.8%. e_product quality there is no effect between e_product quality on e_purchase intention partially. e_service quality there is an effect between e_service quality on e_purchase intention. e_innovation there is no effect between e_innovation on e_purchase intention partially. e_price there is no effect between e_price on e_purchase intention partially. There is no partial effect of e_store image on e_purchase intention. The effect of E_Product Quality, E_Service Quality, E_Innovation, E_Price and E_Store Image on E_Purchase Intention simultaneously on Sociolla, based on the results of the f test on the variables e_product quality, e_service quality, e_innovation, e_price and e_store image on e_purchase intention obtained f count of 195.047 with a probability of 0.000 whose value is below 0.05. which means that there is an effect of e_product quality, e_service quality, e_innovation, e_price and e_store image on e_purchase intention. Keywords: e_product quality, e_service quality, e_innovation, e_price, e_store image, e_purchase intention
PENGARUH MOTIVASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA CV INDAH BARU GROUP GENTENG Oktadilah, Sofia; Syarifuddin, Syarifuddin
Jurnal Ilmiah Administrasi Bisnis dan Inovasi Vol 5 No 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS DR SOETOMO SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jiabi.v5i2.3735

Abstract

This research is motivated by the results of primary data which states that the motivation and work environment of employees at CV Indah Baru is less than optimal. Companies want increased performance every year in order to be successful in facing competition, therefore employee performance is a concern because it will affect company performance. In order to improve employee performance, high motivation from employees and a good work environment are needed. The purpose of this study was to determine the effect of motivation and work environment on employee performance at CV Indah Baru Group. This research applies descriptive quantitative method. The population in this study were all permanent employees of CV Indah Baru Group which consisted of 73 people using saturated sampling. The data analysis used is descriptive analysis, classical assumption test and multiple regression analysis. Base on the results of descriptive analysis, motivation is included in the good category and also for the work environment it is in the good category while for the same employee performance it is in the good category. Based on the results of the study, it shows that motivation and work environment partially and simultaneously influence employee performance.
PENGARUH CORPORATE SOCIAL RESPONSIBILITY (CSR) TERHADAP CORPORATE REPUTATION, WORD OF MOUTH DAN CUSTOMER TRUST (STUDI DI PT PETROKIMIA GRESIK) Farisi, Jawad; Premananto, Gancar Candra
Jurnal Ilmiah Administrasi Bisnis dan Inovasi Vol 5 No 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS DR SOETOMO SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jiabi.v5i2.3789

Abstract

At the end of 2019, a global pandemic began to hit the whole world, including Indonesia. This seems to have influenced the consumer confidence index. Consumer confidence in current economic conditions has weakened due to weakening incomes and reduced job availability. The existence of problems related to the decrease in the level of consumer confidence will be very detrimental to the company if the solution is not immediately considered. The purpose of this study was to examine and analyze the effect of corporate social responsibility on corporate reputation, word of mouth and customer trust as well as the effect of corporate reputation and word of mouth on customer trust. This research applies a quantitative approach with the type of research applied is causal research. The population in this study were 344 consumers of PT Petrokimia Gresik (PG), while the sample used in the study was 185 people.Data analysis in this study uses inferential statistics, which is an analysis aimed at proving the hypothesis using structural equation modeling - AMOS. The results of this study found that corporate social responsibilityprovides a significant effect on corporate reputation, word of mouth and consumer trust. Then corporate reputation and word of mouth are also proven to have a significant effect on consumer trust.
PENGARUH BRAND IMAGE DAN PROMOSI TERHADAP KEPUTUSAN PENGGUNAAN E – WALLET Listyawati, Liling; Subardini, Subardini
Jurnal Ilmiah Administrasi Bisnis dan Inovasi Vol 5 No 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS DR SOETOMO SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jiabi.v5i2.4191

Abstract

This research aims to determine the effect of brand image and promotion on the decision to use e-money shop for Dr. Soetomo Surabaya both simultaneously and partially as well as to determine the dominant variable on the use decision e - money shopepay. This research is a quantitative research with a causal research method. The population in this study were all Dr. university students. Soetomo, who has the Shopeepay application and has made transactions using Shopeepay, has a total sample of 96 respondents who have been distributed through questionnaires. This study used a random sampling technique to collect respondents and used the unknown populations formula in determining the sample because the population of this study was unknown. Furthermore, the data analysis used instrument test, classical assumption test, multiple linear regression analysis test, simultaneous test, partial test, and determination coefficient test. The results of this study indicate that brand image and promotion have an effect both simultaneously and partially on the decision to use Shopeepay e-money and promotion is the dominant variable influencing the decision to use e-money Shopeepay.
Sikap Konsumen dan Kinerja Atribut Produk Mobile Banking (Studi Pengguna Mobile Banking di Kota Surabaya) Andry Herawati; Sarwani; Indrarini DG
Jurnal Ilmiah Administrasi Bisnis dan Inovasi Vol 5 No 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS DR SOETOMO SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jiabi.v5i2.4298

Abstract

Mobile Banking is a form of banking information system service, which may be the best solution for busy customers. Regarding the number of customer complaints related to mobile banking applications, it is important to conduct this research to analyze which attributes influence customer attitudes towards the use of mobile banking services, and how the performance of banking attributes mobile. The research method used is a quantitative descriptive approach. The sampling technique used is simple random sampling, obtained from 100 respondents using mobile banking services. The data analysis method uses Fishbein's multi-attribute model and importance-performance analysis (IPA). The results of the study show that consumer attitudes towards the attributes of mobile banking are positive, with a value of 218.81. The performance of Mobile Banking attributes is analyzed by the Importance Performance Analysis, showing the results that the attributes that need to be prioritized to improve their performance are the attributes that are included in quadrant I (Main Priority): Mobile Banking website and ease of operation of Mobile Banking during transactions.
PENGARUH PERPUTARAN PIUTANG DAN PERPUTARAN PERSEDIAAN TERHADAP PROFITABILITAS: Pada Perusahaan Sub Sektor Makanan Dan Minuman Yang Terdaftar Di Bursa Efek Indonesia Periode Tahun 2016-2020 Friyanto, Friyanto; Masrifah, Fa’issa Barokatin; Saifuddin, Saifuddin
Jurnal Ilmiah Administrasi Bisnis dan Inovasi Vol 5 No 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS DR SOETOMO SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jiabi.v5i2.4378

Abstract

There are several objectives in this study, including: To find out and analyze the effect of receivable turnover and inventory turnover partially on profitability in food and beverage sub-sector companies listed on the Indonesia Stock Exchange for the period 2016-2020. And also to find out and analyze the effect of receivable turnover and inventory turnover simultaneously on profitability in food and beverage sub-sector companies listed on the Indonesia Stock Exchange for the period 2016-2020. The sample in this study was the financial statements on 9 (Nine) food and beverage sub-sector companies listed on the Indonesia Stock Exchange for the period 2016-2020 which amounted to 45 financial statements selected using purposive sampling techniques. The data used is secondary data taken from www.idx.co.id data. This study uses quantitative methods with multiple regression analysis techniques assisted by using the SPSS (Statistical Product and Service Solution) application program version 20. The results of the first t test proved that the hypothesis partially had no effect on independent variables i.e. the variable turnover of receivables to profitability was not proven to be true. While the results of the second t test proved that the hypothesis partially affects independent variables, namely inventory turnover to profitability is proven to be true. And the results of regression analysis from the F test showed that simultaneously or together there was an influence between the variable turnover of receivables and inventory turnover affecting profitability in food and beverage sub-sector companies listed on the Indonesia Stock Exchange
PENGARUH E_PRODUCT QUALITY, E_SERVICE QUALITY, E_INNOVATION, E_PRICE DAN E_STORE IMAGE TERHADAP E_PURCHASE INTENTION SOCIOLLA
Jurnal Ilmiah Administrasi Bisnis dan Inovasi Vol 5 No 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS DR SOETOMO SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (563.494 KB) | DOI: 10.25139/jiabi.v5i2.3550

Abstract

        E-commerce (electronic commerce) saat ini sedang digandrungi oleh para pecinta online shopping. Secara sederhana e-commerce dapat dijelaskan sebagai proses pembelian maupun penjualan produk secara elektronik. karena semakin berkembangnya e-commerce beberapa tahun belakangan ini secara bertahap e-commerce dapat menggantikan toko tradisional atau offline. monthly active user (MAU) e-commerce memperoleh hasil tertinggi yang mencapai 137 juta pengguna setiap bulan. kemudian hasil riset menyebutkan pengguna e-commerce di Indonesia didominasi oleh perempuan. Sementara itu produk Kecantikan menempati peringkat ke tiga sebagai produk paling laris dijual di e-commerce, Oleh karena itu produk kecantikan menjadi salah satu kategori produk yang digemari oleh pengguna e-commerce.       Penelitian ini bertujuan untuk mengetahui pengaruh pengaruh e_product quality, e_service quality, e_innovation, e_price dan e_store image terhadap e_purchase intention Sociolla. Pengumpulan data pada penelitian ini melalui penyebaran kuesioner dan menggunakan analisis data kuantitatif. Pengambilan sampel dilakukan dengan metode non- probability sampling yaitu dengan teknik purposive sampling. Sampel yang digunakan dalam penelitian ini sebanyak 100 responden. Metode analisis yang digunakan pada penelitian ini adalah uji Analisis Regresi Berganda dan Alat analisis yang digunakan dengan bantuan SPSS versi 25.       Berdasarkan hasil penelitian dari analisis deskriptif menunjukkan bahwa variabel e_product quality, e_service quality, e_price dan e_store image termasuk kedalam kategori baik, lalu variabel , e_innovation termasuk kedalam kategori Sangat baik, sedangkan e_purchase intention termasuk kedalam kategori cukup baik . Hasil analisis regresi linear berganda dapat disimpulkan bahwa e_product quality, e_service quality, e_innovation, e_price dan e_store image berpengaruh positif dan signifikan terhadap e_purchase intention Sociolla baik secara parsial maupun simultan. Berdasarkan hasil uji koefisien determinasi diperoleh nilai sebesar 95,5%. Hal ini berarti hubungan antar variabel independen dengan variabel dependen sebesar 95,8%.Kata kunci : e_product quality, e_service quality, e_innovation, e_price, e_store image, e_purchase intention
PENGARUH MOTIVASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA CV INDAH BARU GROUP GENTENG
Jurnal Ilmiah Administrasi Bisnis dan Inovasi Vol 5 No 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS DR SOETOMO SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (512.241 KB) | DOI: 10.25139/jiabi.v5i2.3735

Abstract

Penelitian ini dilatarbelakangi oleh hasil data primer yang menyatakan bahwa motivasi dan lingkungan kerja karyawan pada CV Indah Baru kurang optimal. Perusahaan menginginkan kinerjanya meningkat setiap tahun agar dapat menang dalam menghadapi persaingan, oleh sebab itu kinerja karyawan menjadi perhatian karena akan mempengaruhi kinerja perusahaan.Tujuan penelitian ini guna untuk mengetahui pengaruh motivasi dan lingkungan kerja terhadap kinerja karyawan di CV Indah Baru Group. Penelitian ini menerapkan metode kuantitatif deskriptif. Populasi pada penelitian ini adalah seluruh karyawan tetap CV Indah Baru Group yang terdiri dari 73 orang dengan menggunakan sampling jenuh. Analisis data yang digunakan yakni analisis deskriptif, uji asumsi klasik serta analisis regresi berganda. Berdasarkan hasil analisis deskriptif motivasi termasuk ke dalam kategori baik dan juga untuk lingkungan kerja termasuk ke dalam kategori baik sedangkan untuk kinerja karyawan sama dalam kategori baik. Berdasarkan hasil penelitian menunjukkan bawa motivasi dan lingkungan kerja berpengaruh secara parsial dan isimultan terhadap kinerja karyawan sebesar 61,6% sedangkan sisanya 38,4% dipengaruhi oleh faktor lain yang tidak diteliti pada penelitian ini
PENGARUH CORPORATE SOCIAL RESPONSIBILITY (CSR) TERHADAP CORPORATE REPUTATION, WORD OF MOUTH DAN CUSTOMER TRUST : (STUDI DI PT PETROKIMIA GRESIK)
Jurnal Ilmiah Administrasi Bisnis dan Inovasi Vol 5 No 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS DR SOETOMO SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (670.7 KB) | DOI: 10.25139/jiabi.v5i2.3789

Abstract

Pada akhir tahun 2019 yang lalu mulai terjadi pandemi global yang menghantam seluruh dunia, tidak terkecuali Indonesia. Hal ini rupanya turut mempengaruh indeks kepercayan konsumen. Keyakinan konsumen terhadap kondisi ekonomi saat ini melemah seiring melemahnya penghasilan dan ketersediaan lapangan kerja yang menurun. Adanya problematika terkait penurunan tingkat kepercayaan konsumen tersebut akan sangat merugikan bagi perusahaan apabila tidak segera di pikirkan solusinya. Tujuan dari penelitian ini adalah untuk menguji dan menganalisis pengaruh corporate social responsibility terhadap corporate reputation, word of mouth dan customer trust serta pengaruh corporate reputation dan word of mouth terhadap customer trust. Penelitian ini menerapkan pendekatan kuantitatif dengan jenis jenis penelitian yang diterapkan adalah penelitian kausal. Populasi pada penelitian ini adalah konsumen PT Petrokimia Gresik (PG) yang berjumlah 344 orang, sedangkan sampel yang digunakan dalam penelitian sebanyak 185 orang. Analisis data dalam penelitian ini menggunakan statistik inferensial, yaitu analisis yang ditujukan untuk membuktikan hipotesis dengan menggunakan structural equation modelling – AMOS. Hasil penelitian ini menemukan bahwa corporate social responsibility memberikan pengaruh yang signifikan terhadap corporate reputation, word of mouth dan consumer trust. Kemudian corporate reputation dan word of mouth juga terbukti berpengaruh signifikan terhadap consumer trust.
PENGARUH BRAND IMAGE DAN PROMOSI TERHADAP KEPUTUSAN PENGGUNAAN E – WALLET
Jurnal Ilmiah Administrasi Bisnis dan Inovasi Vol 5 No 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS DR SOETOMO SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (574.594 KB) | DOI: 10.25139/jiabi.v5i2.4191

Abstract

This study aims to determine the effect of brand image and promotion on the decision to use e-wallet in Dr. university students. Soetomo Surabaya both simultaneously and partially and to find out the dominant variables in the decision to use e-wallet. This research is a quantitative research with causal research method. The population in this study were all university students of Dr. Soetomo who has an application and has made transactions using e-mail, the number of samples is 96 respondents who have been distributed through questionnaires. This study uses a random sampling technique to collect respondents and uses the formula of unknown populations in determining the sample because the population in this study is unknown. Furthermore, data analysis using instrument test, classical assumption test, multiple linear regression analysis test, simultaneous test, partial test, and coefficient of determination test. The results of this study indicate that brand image and promotion have an effect either simultaneously or partially on the decision to use e-wallet and promotion is the dominant variable influencing the decision to use e-wallet.

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