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Jurnal Pendidikan dan Keluarga
Published by Universitas Negeri Padang
ISSN : 20854285     EISSN : 25499823     DOI : https://doi.org/10.24036/jpk
Core Subject : Humanities, Education, Social,
Humanities Education Social Sciences Other
Jurnal Pendidikan Keluarga (JPK) is a scientific journal for publishing research results and critical reviews of knowledge that have not been published in other journals in the scope of vocational education and science in the fields of food, fashion, beauty and cosmetics by researchers and practitioners. The focus and scope of the journal consists of:(1) Culinary; (2) Design Fashion; (3) Beauty and Cosmetics (4) Vocational Education; (5) Tourism; and (6) Hospitality Management
Arjuna Subject : Seni dan Humaniora - Seni dan Humaniora (Lain-Lain)
Articles 14 Documents
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Search results for , issue "Vol 10 No 1 (2018): Vol 10 No 1 (2018)" : 14 Documents clear
PENGARUH HARGA DAN LOKASI TERHADAP KEPUTUSAN PEMBELIAN KAMAR DI GRAND ROYAL DENAI HOTEL BUKITTINGGI Wira Novrilla Ananda Putri
JURNAL PENDIDIKAN DAN KELUARGA Vol 10 No 1 (2018): Vol 10 No 1 (2018)
Publisher : Fakultas Pariwisata dan Perhotelan Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jpk/vol10-iss1/512

Abstract

ABSTRACT This research aims to find out how much the Price and Location Influence on Room Purchase Decisions atathe Grand Royal Denai Hotel Bukittinggi. In making purchasing decisions there are five stages that are considered by constumers before making a purchase decision, recognizing needs, seeking information, evaluating alternatives, purchasing decisions, and post-purchase behavior. And any factors that are considered by guests when making purchasing decisions. These factors are products, places, promotions, prices, people, processes, and physical evidance. Sample in this study amounted to 90 samples with of incidental sampling. Data was collected using a questionnaire with a Likert scale. Analysis technique used in this study is descriptive analysis using multiple linear regression analysis. The results of this study have significantly influenced the price of the decision to purchase rooms at the Grand Royal Denai Hotel Bukittinggi with a score of 51.2% while the rest (48.8%) is influenced by other factors. Keywords: Price, Location, Purchase Decision
Pengaruh Kualitas Pelayanan Receptionist Terhadap Loyalitas Pelanggan Di Hotel Ibis Padang Hani Harvisda
JURNAL PENDIDIKAN DAN KELUARGA Vol 10 No 1 (2018): Vol 10 No 1 (2018)
Publisher : Fakultas Pariwisata dan Perhotelan Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jpk/vol10-iss1/505

Abstract

Abstract.This research was used to see the effect of the quality of receptionist services on customer loyalty at the Ibis Hotel Padang. This type of research is descriptive quantitative with causal associative methods. The results of this study obtained data from a sample of 99 respondents who were guests at the Ibis Hotel Padang through a questionnaire using a Likert scale, then obtained the results of a simple linear regression test obtained F of 15,061 with sig. 0.000 <0.05, the receptionist service quality variable has an influence on customer loyalty variables by 13.4% and 86.6% influenced by other factors. Then obtained coefficient value of 0.369, meaning that each increase of 1 unit of service quality of receptionist will increase 37 units of customer loyalty to guests at Ibis Hotel Padang. Keywords: Service Quality, Customer Loyalty
pengaruh kualitas pelayanan roomboy terhadap kepuasan tamu menginap di daima hotel padang Annisa Khairani Harahap
JURNAL PENDIDIKAN DAN KELUARGA Vol 10 No 1 (2018): Vol 10 No 1 (2018)
Publisher : Fakultas Pariwisata dan Perhotelan Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jpk/vol10-iss1/510

Abstract

Abstract. The purposlof this studylis to findlout how muchlinfluence the service qualitylof roomboy has on guest satisfaction staying at Daima HoteliPadang. Thisltypelof researchiis quantitativeldescriptive research. Theisampling technique usedlwas incidental technique with 97 people as samples. Data collection techniques are carried out by distributing questionnaires using a Likert scale. The resultspshowed that: (1) Roomboy's Service Quality was in the good category (40.21%) (2) Guest Satisfaction Staying at Daima Padang Hotel was in the satisfied category (57.73%), (3) Linear regression hypothesis test results simple obtained F 17,388 with the value of sig.l0,000l<0,05, with a R squarel value ofl0,155. This means that roomboy service quality variables have an effect of 15.5% on guest satisfaction deserving at Daima Hotel Padang and 84.5% influenced by other factors. Key words: Guests Satisfaction, Service Quality, Hotel
Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Di Daima Hotel Padang Viola Witya Santika; Yuliana Yuliana
JURNAL PENDIDIKAN DAN KELUARGA Vol 10 No 1 (2018): Vol 10 No 1 (2018)
Publisher : Fakultas Pariwisata dan Perhotelan Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jpk/vol10-iss1/516

Abstract

Abstract. Thenpurposerof this studyswas to determine the effecttof job satisfaction on employee performance at Daima Hotel Padang. This type of research is quantitative with causal assumtion. The sampling technique used is saturated sampling with 54 people as sample. Data collection techniques are carried out by distributing questionnaries using aslikert scaledthat has been tested for validitysand reliability. Thenresults of the studyefoundsthat variable jobysatisfaction hasnan influenceroneemployee performancesvariables by 20,6% and 79,4% influenced by other factors. Keywords: Job Satisfaction, Employee Performance, Hotel

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