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ANALYSIS OF CUSTOMER SATISFACTION AT XYZ WORKSHOP SERVICES WITH SERVQUAL ANALYSIS AND IMPORTANCE PERFORMANCE ANALYSIS Wiyogo
BALANGA: Jurnal Pendidikan Teknologi dan Kejuruan Vol. 1 No. 2 (2013): Journal Balanga Edisi Juli-Desember 2013
Publisher : Jurusan Pendidikan Teknologi dan Kejuruan, FKIP, Universitas Palangkaraya

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About workshop services at XYZ activity that has been given, there are still customer dissatisfaction like clean toilets, availability of benches / chairs in the waiting room, the air circulation in the waiting room. Customer complaints are an indicator of the workshop management to improve its services. Measurement of performance and expectations based on customers satisfaction was conducted using SERVQUAL to know the value gap, which is the value of the difference between what being performed to services that have been received with expectations based on customer ratings. To map the improvement priority, the method of Importance Performance Analysis is used. From IPA, P20 variable is obtained, with value X 'of 2.89 and Y' with 4.14, P25 variable with values of X 'and Y 2.86' to 4.17, P26 variables with X 'with 2.51 and Y '4.09 and P35 variable with a value of 2.69 X and Y' is a factor of 4.11. Those are the improvement priorities.

THE EFFECTIVENESS OF PRACTICE AND COMMAND TEACHING-STYLE ON THE STUDY RESULT OF THE SHOT-PUT OF THE SMPN-2 SAMBA STUDENTS Wisman, Yossita
BALANGA: Jurnal Pendidikan Teknologi dan Kejuruan Vol. 1 No. 2 (2013): Journal Balanga Edisi Juli-Desember 2013
Publisher : Jurusan Pendidikan Teknologi dan Kejuruan, FKIP, Universitas Palangkaraya

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The purpose of this research is to find out the effectiveness of Practice and Command Teaching Style on the study result of the Shot-Put of the second semester eighth grader students in the SMPN-2 Katingan Tengah 2013. The research conducted at SMPN-2 Kecamatan Katingan Tengah, Katingan Regency academic calender 2013. The method used is an experiment method by collecting data on the pretest and post-test with the study result of the Shot-Put as the research instrument. The population in this research is all the students in the class which is 40 students, and the sample is the total of those students (total sample). This sample is divided into 2 groups by even and odd number. Even number group will apply command method and Odd number will apply practice method. The data will be analized using t-test with 5% level of confidence. The result of overall data analysis is as follows: the group with Command teaching style in the post-test has interval 68 to 85 and average value 75,55 while Practice teaching style has interval 67 to 90 and average value of 79,60. From the comparison of posttest between Command Teaching Style and Practice Teaching Style it is found that calculated-t is 2,471 which is bigger than table-t = 2,262 which means that there is a significant difference between those two groups. Therefore, it can be concluded that the null hypothesis (H0) which states that there is no significant difference is rejected and research hypothesis is accepted. It also means that Practice Teaching Style is more effective than Command Teaching Style on the study result of Shot-Put.Â Â

THE EVALUATION OF TEACHER TRAINING AND EDUCATION PROGRAM OF RAYON 118 UNIVERSITY OF PALANGKA RAYA Manalu, Sanggam Roy I.; Arifin
BALANGA: Jurnal Pendidikan Teknologi dan Kejuruan Vol. 1 No. 2 (2013): Journal Balanga Edisi Juli-Desember 2013
Publisher : Jurusan Pendidikan Teknologi dan Kejuruan, FKIP, Universitas Palangkaraya

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This research aims to evaluate the performance of Teacher Training and Education Program of Rayon 118 conducted by University of Palangka Raya. The analysis includes context, input, process, and products of the program. The results to be achieved: (1) description and documents to support the context, input, process and the products of the program, (2) the challenges of the implementation of the program, and (3) the alternatives of solution for the challenges of the program. This research also uses program evaluation design for Context, Input, Process, and Product model. Based on the result of the research, it can be concluded as follows: (1) on the Context component, the policies and the purposes of the program already have a clear law foundation; (2) on the Input component, it is acknowledged that: a) the participants of the program are the state school and private-school teachers who had been eligible as required by the rules of the teacher certification program in 2012; b) the instructors based of subject are distributed unevenly, some instructors have different education background with the subject they taught, and have not master level of education, while the need for eligible instructors is very urgent; c) the program curriculum has implemented the rules stated in the Buku IV Sertifikasi Guru dalam Jabatan Tahun 2012; d) the infrastructures are generally adequate. Things need to be put attention are the comfortable study rooms, clean toilets, and praying rooms; 3) On the Process component, the program implementation has been done by the rules of the teacher certification program in 2012. Things need to be put attention are to increase the relevant of the process in the classroom with the desired competencies required and the evaluation tool used in the written test on the last of the program; (4) on the Product component, it is acknowledged that the program participants have mastered personal and social competency up to 70% respondents, meanwhile pedagogic and professional competencies are under 70% respondents.Â

IMPLEMENTATION OF CURRICULUM 2013 AND ITS CHANGES TO PRIMARY AND SECONDARY EDUCATION IN INDONESIA Mustabirin Alam
BALANGA: Jurnal Pendidikan Teknologi dan Kejuruan Vol. 1 No. 2 (2013): Journal Balanga Edisi Juli-Desember 2013
Publisher : Jurusan Pendidikan Teknologi dan Kejuruan, FKIP, Universitas Palangkaraya

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Curriculum 2013 was implemented in 2013 with the target of schools is still limited and tiered, this target will be increased so that by 2015 all primary and secondary education apply it. The changes of KTSP 2006 to curriculum 2013 constituted a challenge due to the internal and external challenges faced by Indonesia. The curriculum change requires changes in national education standards, in this case the Graduation Competency Standards, Content Standard, Process Standard, and Assessment Standard. Curriculum 2013 demands graduate having a balanced attitude competencies, knowledge, and skills so that each subject in the curriculum of 2013 can not be separated from the core competencies achieved through learning with the scientific approach and assessed by means of authentic assessment

UTILIZATION OF BENUAS RESIDUAL SAWDUST FROM SAWMILL INDUSTRY AS MATERIALS FOR PAVING BLOCK Patrisia, Yulin; Cassiophea, Lola
BALANGA: Jurnal Pendidikan Teknologi dan Kejuruan Vol. 1 No. 2 (2013): Journal Balanga Edisi Juli-Desember 2013
Publisher : Jurusan Pendidikan Teknologi dan Kejuruan, FKIP, Universitas Palangkaraya

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Concrete paving block for flooring is widely used as a material for the road pavement on campus, offices, sidewalks, roads, parking areas and so forth. This may imply that the use of paving blocks are so complex, so the need increases due to the practicality of installation and maintenance. Various attempts were made in an effort to improve the quality as a result of market competition of the paving block. As an alternative to improve the quality is the addition of sawdust in the manufacture of paving blocks. The purpose of this study was to determine the wear and tear, porosity and compressive strength of paving blocks with the addition of sawdust. The method used is an experimental method. Therefore, the study was obtained through the compressive strength, porosity and wear resistance by comparing the paving block that use the sawdust and without sawdust. The results showed the effect of adding sawdust to the compressive strength of paving blocks. For 5% sawdust addition , the results of the compressive strength of paving blocks are relatively the same as the compressive strength of paving blocks 0 % sawdust. But for the addition of 10 % and 15% sawdust, the decrease the compressive strength of paving blocks increasing significantly. The effect of the addition of sawdust on porosity and wear resistance is the higher sawdust paving block composition is, the higher porosity and the lower the wear resistance of paving blocks will be.

UTILIZATION OF WATERMARKING TECHNIQUE AS DIGITAL FINGERPRINT (DIGITAL SIGNATURE) IN DIGITAL DOCUMENT THESIS Murwantini, Sri; Patrisia, Yulin
BALANGA: Jurnal Pendidikan Teknologi dan Kejuruan Vol. 1 No. 2 (2013): Journal Balanga Edisi Juli-Desember 2013
Publisher : Jurusan Pendidikan Teknologi dan Kejuruan, FKIP, Universitas Palangkaraya

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The rapid development of information technology have a positive and negative impacts. In this case, the advantage with the advancement of information technology can be utilized to store a variety of undergraduate thesis work of students, especially in the Department of Vocational and Technology Education Unpar stored in digital form. By way of this paperless storage can save space and storage space. But on the other hand, it is easy to be copied by the less responsible student. One way to protect the authenticity of ownership of digital data is by using watermarking. Watermarking technique is the process of adding a permanent identification code into digital data. In this study , the focus was on how to make use of watermarking techniques in digital documents. Experiments conducted concluded that the use of space for storing watermark bits is very promising. Decoding or watermark embedding is done by inserting a watermark on each bit contained in the document space, while the watermark retrieval or decoding by taking every bit watermark of spaces contained in documents that have been inserted watermark.

UTILIZATION OF CASSAVA AS SUBSTITUTION FOR KEROSENE Jaya, Harie Satiyadi
BALANGA: Jurnal Pendidikan Teknologi dan Kejuruan Vol. 1 No. 2 (2013): Journal Balanga Edisi Juli-Desember 2013
Publisher : Jurusan Pendidikan Teknologi dan Kejuruan, FKIP, Universitas Palangkaraya

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Ethanol or ethyl alcohol C2H5OH, is a colorless liquid, insoluble in water, ether, acetone, benzene, and all organic solvents, and has a distinctive odor of alcohol. One of the most famous manufacture of ethanol is fermentation. Bioethanol can be obtained by means of fermenting cassava. This study was conducted to obtain bioethanol from cassava by fermentation using yeast tape. Variable used in this study is the ratio of yeast (80 g, 90 g, 100 g), the addition of nutrients NPK (10 g, 15 g, 20 g), and fermentation duration (10 days, 14 days, 18 days). In this study, the results showed that the addition of variable 90 gr yeast obtained the highest results of 5,33% v/v, for variable nutrient addition of 20 g of NPK obtained highest result of 4,98% v/v, while for variable fermentation duration obtained the highest yield in fermentation time of 14 days is 4,14% v/v dengan percent average error for variable yeast is 96,33%, for the nutrient variables is 96,66% , and for a fermentation duration variables of 97,24%, on a substrate fermentation using cassava with starch content of 21,6%.

STUDY TO RIVER PORT FACILITIES OF TOURISM PURPOSE PALANGKA RAYA Wiratno; Samuel Layang
BALANGA: Jurnal Pendidikan Teknologi dan Kejuruan Vol. 1 No. 2 (2013): Journal Balanga Edisi Juli-Desember 2013
Publisher : Jurusan Pendidikan Teknologi dan Kejuruan, FKIP, Universitas Palangkaraya

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This research objective is for investigates existing facilities of the River Port of Tourism Purpose, Palangka Raya according to Indonesian Article PP RI No. 61 / 2009 concerning Port. This research is arranged by main data collected from field investigation and secondary data from Dinas Perhubungan Provinsi Kalimantan Tengah (Board of Transportation Affair of The Central Kalimantan). The main stages in this research consist of data collecting and processing. Data of existing facilities are compared to required facilities by the PP RI No. 61/2009. Based on analysis result, the existing river port facilities have been not complying yet criteria of PP RI No. 61/2009 concerning Port. There were 14 of 26 requirements of the river port criteria not available or approximately more than 50% criteria uncomplying. It is important to renovate its river port facilities, especially to main facilities which connected to passenger security, safety and convenience. And the most important point to arrange are a regularly maintenance to its facilities.

ANALYSIS OF CUSTOMER SATISFACTION AT XYZ WORKSHOP SERVICES WITH SERVQUAL ANALYSIS AND IMPORTANCE PERFORMANCE ANALYSIS Wiyogo
BALANGA: Jurnal Pendidikan Teknologi dan Kejuruan Vol. 1 No. 2 (2013): Journal Balanga Edisi Juli-Desember 2013
Publisher : Jurusan Pendidikan Teknologi dan Kejuruan, FKIP, Universitas Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar

About workshop services at XYZ activity that has been given, there are still customer dissatisfaction like clean toilets, availability of benches / chairs in the waiting room, the air circulation in the waiting room. Customer complaints are an indicator of the workshop management to improve its services. Measurement of performance and expectations based on customers satisfaction was conducted using SERVQUAL to know the value gap, which is the value of the difference between what being performed to services that have been received with expectations based on customer ratings. To map the improvement priority, the method of Importance Performance Analysis is used. From IPA, P20 variable is obtained, with value X 'of 2.89 and Y' with 4.14, P25 variable with values of X 'and Y 2.86' to 4.17, P26 variables with X 'with 2.51 and Y '4.09 and P35 variable with a value of 2.69 X and Y' is a factor of 4.11. Those are the improvement priorities.

THE EFFECTIVENESS OF PRACTICE AND COMMAND TEACHING-STYLE ON THE STUDY RESULT OF THE SHOT-PUT OF THE SMPN-2 SAMBA STUDENTS Yossita Wisman
BALANGA: Jurnal Pendidikan Teknologi dan Kejuruan Vol. 1 No. 2 (2013): Journal Balanga Edisi Juli-Desember 2013
Publisher : Jurusan Pendidikan Teknologi dan Kejuruan, FKIP, Universitas Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar

The purpose of this research is to find out the effectiveness of Practice and Command Teaching Style on the study result of the Shot-Put of the second semester eighth grader students in the SMPN-2 Katingan Tengah 2013. The research conducted at SMPN-2 Kecamatan Katingan Tengah, Katingan Regency academic calender 2013. The method used is an experiment method by collecting data on the pretest and post-test with the study result of the Shot-Put as the research instrument. The population in this research is all the students in the class which is 40 students, and the sample is the total of those students (total sample). This sample is divided into 2 groups by even and odd number. Even number group will apply command method and Odd number will apply practice method. The data will be analized using t-test with 5% level of confidence. The result of overall data analysis is as follows: the group with Command teaching style in the post-test has interval 68 to 85 and average value 75,55 while Practice teaching style has interval 67 to 90 and average value of 79,60. From the comparison of posttest between Command Teaching Style and Practice Teaching Style it is found that calculated-t is 2,471 which is bigger than table-t = 2,262 which means that there is a significant difference between those two groups. Therefore, it can be concluded that the null hypothesis (H0) which states that there is no significant difference is rejected and research hypothesis is accepted. It also means that Practice Teaching Style is more effective than Command Teaching Style on the study result of Shot-Put.

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name
Revianti Coenraad, ST.,M.Eng

Contact Email
jbalanga@upr.ac.id

Phone
+6285252738384

Journal Mail Official
jbalanga@upr.ac.id

Editorial Address
Jurusan Pendidikan Teknologi dan Kejuruan, Fakultas Keguruan dan Ilmu Pendidikan, Universitas Palangka Raya, Jalan H. Timang Palangka Raya (73111A),

Location
Kota palangkaraya,

Kalimantan tengah

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Revianti Coenraad, ST.,M.Eng

Contact Email jbalanga@upr.ac.id

Phone +6285252738384

Journal Mail Official jbalanga@upr.ac.id

Editorial Address Jurusan Pendidikan Teknologi dan Kejuruan, Fakultas Keguruan dan Ilmu Pendidikan, Universitas Palangka Raya, Jalan H. Timang Palangka Raya (73111A),

Location Kota palangkaraya, Kalimantan tengah INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Revianti Coenraad, ST.,M.Eng

Contact Email
jbalanga@upr.ac.id

Phone
+6285252738384

Journal Mail Official
jbalanga@upr.ac.id

Editorial Address
Jurusan Pendidikan Teknologi dan Kejuruan, Fakultas Keguruan dan Ilmu Pendidikan, Universitas Palangka Raya, Jalan H. Timang Palangka Raya (73111A),

Location
Kota palangkaraya,

Kalimantan tengah

INDONESIA