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<![CDATA[Customer Satisfaction Analysis By Integrating Service Quality (Servqual) Methods And Importance Performance Analysis ]]>
<![CDATA[Mukhammad Slamet]]>;
<![CDATA[Wiwik Sulistiyowati]]>
<![CDATA[ Indonesian Journal of Law and Economics Review Vol 16 (2022): August ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Sidoarjo ]]>
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DOI: 10.21070/ijler.v15i0.763
<![CDATA[This study aims to determine the indicators that affect the quality of service for the company. Service quality analysis is carried out by integrating the Service Quality (Servqual) and Importance Performance Analysis (IPA) methods. Servqual is a method that identifies service quality using five dimensions: tangible, reliability, responsiveness, assurance, and empathy. Each dimension in the deployment becomes several indicators that describe the moment of truth of the quality of service the company provides to consumers. The results of the measurement of service quality have then measured the relationship between consumer perceptions and priorities for improving service quality which is translated through the analysis quadrant. Each quadrant of analysis has its own meaning. The results of this study indicate that the attributes found in quadrant 1 to be a priority for improvement are the service (administrative) patience indicator in listening to consumer complaints contained in the assurance dimension with a satisfaction level value of 4,086 points and an importance level value of 4,114 points]]>
<![CDATA[Legal Protection for Victims of Trafficking in Persons From a Human Rights Perspective ]]>
<![CDATA[Falen Oktavionita]]>;
<![CDATA[Ahmad Riyadh]]>
<![CDATA[ Indonesian Journal of Law and Economics Review Vol 16 (2022): August ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Sidoarjo ]]>
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DOI: 10.21070/ijler.v15i0.764
<![CDATA[This study aims to determine the legal protection for victims of trafficking in persons in terms of human rights perspective. This research is based on the fact that there are still cases of trafficking in persons and the protection of victims is still not effective. Victims are entitled to protection according to human rights guidelines. The author conducted this research using a normative research method using a statutory approach related to the object under study and also using a conceptual approach. The data collection technique used is secondary data consisting of primary legal materials, namely legislation and secondary legal materials in the form of books, scientific papers and data obtained. This study explains that a person who is a victim of trafficking in persons is entitled to protection in accordance with the provisions of the legislation as well as the provision of compensation rights to victims of trafficking in persons according to the human rights inherent in him. And this study also discusses the role of the government and the community in an effort to provide protection for victims of trafficking in persons to uphold human rights.]]>
<![CDATA[Legal Protection of the Rights of Women Workers in Sidoarjo Regency ]]>
<![CDATA[Lia Andriani]]>;
<![CDATA[Rifqi Ridhlo Phahlevy]]>
<![CDATA[ Indonesian Journal of Law and Economics Review Vol 16 (2022): August ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Sidoarjo ]]>
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DOI: 10.21070/ijler.v15i0.765
<![CDATA[Increased economic growth and the number of new industries resulted in the expansion of employment opportunities for both men and women, and did not prioritize job skills requirements that specifically attracted women to work. In modern times, female workers are more dominant than male workers. Workers should get legal protection to guarantee and protect their rights as workers. Workers' protection itself is regulated in Law No. 13 of 2003 which was changed to Law No. 11 of 2021 on Job Creation. The Sidoarjo regional government should monitor and supervise the implementation of laws that protect the rights of women workers in Sidoarjo so that it can be known and assessed whether the implementation of the applicable laws is appropriate or not, and efforts can be made to increase legal protection if it is not appropriate.]]>
<![CDATA[Legal Protection for Women Victims of Sexual Harassment in Public Spaces in Sidoarjo Regency ]]>
<![CDATA[Tahta Pertiwi]]>;
<![CDATA[Emy Rosnawati]]>
<![CDATA[ Indonesian Journal of Law and Economics Review Vol 16 (2022): August ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Sidoarjo ]]>
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DOI: 10.21070/ijler.v15i0.769
<![CDATA[Crime in Indonesia continues to grow and lately has caused many victims in society, especially women. In general, victims of crime experienced by every woman, in addition to acts of violence, are acts of sexual harassment. Sexual harassment in Indonesia has often happened, as we know that every day many media report incidents of sexual harassment, especially harassment that occurs in public spaces. The purpose of this study is to determine the suitability of the application of the Law on the Protection of Witnesses and Victims contained in Law no. 31 of 2014 against women victims of sexual harassment in public spaces. The method used is the normative legal method. The results of the study indicate that legal protection for women victims of sexual harassment in public spaces in Sidoarjo Regency has not been fully implemented. Many victims of sexual harassment in public spaces in Sidoarjo Regency are still afraid to speak up because on average, victims of sexual harassment are still made victim blaming considering that there is very little evidence of sexual harassment in this public space.]]>
<![CDATA[Juridical Review of the Right to Restitution, Rehabilitation, and Compensation for Victims of the Crime of Trafficking in Persons according to Law No. 21 of 2007 on Court Decisions ]]>
<![CDATA[Syntia Puspita Andini Ika Hariyanto Putri]]>;
<![CDATA[Emy Rosnawati]]>
<![CDATA[ Indonesian Journal of Law and Economics Review Vol 16 (2022): August ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Sidoarjo ]]>
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DOI: 10.21070/ijler.v15i0.770
<![CDATA[The two continents and oceans around Indonesia make Indonesia in the position of international shipping trade routes. However, in the geographical location of the State of Indonesia, it is threatened to become a traffic lane for crime. Trafficking in people or persons is not only a domestic concern, but is a universal problem that is increasing every year. The purpose of this research is to find out or provide knowledge about the fulfillment of restitution rights and rehabilitation rights, and compensation for victims of trafficking in persons which are criminal acts in court decisions. Normative juridical law is the method used by the author in this study. This study provides results that the right to rehabilitation, restitution, and compensation for victims of the Criminal Act of Trafficking in Persons in Decision No. 257/Pid.Sus./2019/PN SDA and Decision No. 889/Pid.Sus/2018/PN SDA according to the Law No. 21 of 2007 was not implemented or not applied by the Panel of Judges.]]>
<![CDATA[The Influence of Individual Characteristics, Occupational Health and Safety (K3) on Employee Work Productivity with Job Satisfaction as Intervening Variable ]]>
<![CDATA[M Ali Sodik]]>;
<![CDATA[Sumartik Sumartik]]>
<![CDATA[ Indonesian Journal of Law and Economics Review Vol 16 (2022): August ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Sidoarjo ]]>
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DOI: 10.21070/ijler.v15i0.774
<![CDATA[This study aims to determine individual characteristics, job characteristics, and occupational health and safety (K3) on productivity with job satisfaction Intervening Variable PT. Integra Indocabinet Sidoarjo. This research is a type of quantitative research with hypothesis testing. The sample used in this study were 75 employees of PT. Integra Indocabinet Sidoarjo. The analytical tool used in this research is partial least square (PLS). The results of this study prove that individual characteristics affect job satisfaction, job characteristics affect job satisfaction, job characteristics affect job satisfaction, individual characteristics affect productivity, job characteristics affect productivity, job characteristics affect productivity, job satisfaction affects productivity, Individual characteristics affect productivity mediated by job satisfaction, job characteristics affect productivity mediated by job satisfaction, job characteristics affect productivity mediated by job satisfaction.]]>
<![CDATA[The Influence of Leadership, Self Efficacy, and Career Development on Employee Performance ]]>
<![CDATA[Ainul Nurma Sari]]>;
<![CDATA[Dewi Komala Sari]]>
<![CDATA[ Indonesian Journal of Law and Economics Review Vol 16 (2022): August ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Sidoarjo ]]>
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DOI: 10.21070/ijler.v15i0.777
<![CDATA[The purpose of this study was to determine the effect of Leadership, Self Efficacy, and Career Development on Employee Work Performance either partially or simultaneously. And to find out the most significant influence between the influence of Leadership, Self Efficacy, and Career Development on Employee Work Achievement at CV. Amanda Son. The research method in this study uses a quantitative approach with primary data sources. The data in this study used tabulated data from respondents from the questionnaire results. The sample used in this study was 54 employees at CV. Amanda Son. This primary data was obtained from a questionnaire whose measurement was using a Likert scale which was tested for validity and reliability. The analysis used is multiple linear regression analysis, coefficient of determination (R2), partial correlation coefficient, t test, F test and classical assumption test using SPSS program. This study proves that leadership has an effect on work performance. Self efficacy has an effect on work performance. Career development affects work performance. Leadership, self efficacy, and career development affect work performance.]]>
<![CDATA[The Influence of the Use of Instagram Social Media, Lifestyle, Financial Attitude, and Ease of Digital Payment Facilities in Mobile Banking on Consumptive Behavior in Students During the Covid-19 Pandemic Through the Role of Financial Literacy as a Modera ]]>
<![CDATA[Choirunnisa Mutiara Trisuci]]>;
<![CDATA[Fityan Izza Noor Abidin]]>
<![CDATA[ Indonesian Journal of Law and Economics Review Vol 16 (2022): August ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Sidoarjo ]]>
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DOI: 10.21070/ijler.v15i0.781
<![CDATA[This study discusses the Influence of Instagram, Lifestyle, Financial Attitude, and Ease of Mobile Banking on Consumptive Behavior Through the Role of Financial Literacy as a Moderating Variable. The existence of consumptive behavior experienced by students causes them to have a bad financial attitude in their consumption behavior and will affect their financial condition in the future if they do not improve their financial literacy. The purpose of this study is to determine whether financial literacy can influence students to reduce consumptive behavior. This type of research is descriptive with a quantitative approach. The data analysis technique is SEM-PLS 3.0. The sampling technique used purposive sampling with a sample of 63 respondents. The results showed that Instagram had an effect on Consumptive Behavior, Lifestyle had an effect on consumptive behavior, Financial Attitude had an effect on consumptive behavior, Ease of mobile banking had no effect on Consumptive Behavior, Financial Literacy did not moderate Instagram on Consumptive Behavior, Financial Literacy moderated Lifestyle on Consumptive Behavior, Financial Literacy does not moderate Financial Attitude towards Consumptive Behavior, Financial Literacy does not moderate Ease of mobile banking on Consumptive Behavior.]]>
<![CDATA[The Influence of Brand Equity, Price and Service Quality on Vapor Product Purchase Decisions ]]>
<![CDATA[Kurniawan Didit Prayogo]]>;
<![CDATA[Herlinda Maya Kumala Sari]]>
<![CDATA[ Indonesian Journal of Law and Economics Review Vol 16 (2022): August ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Sidoarjo ]]>
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DOI: 10.21070/ijler.v15i0.783
<![CDATA[This study aims to determine, explain and analyze the effect of Brand Equity, Price, and Service Quality on Vapor Product Purchase Decisions on Vapeboss Sidoarjo. This research is based on a fact in the company that if the brand equity in Vapeboss Sidoarjo is high, it will add value to consumers, as well as the price at Vapeboss Sidoarjo which is affordable so that it can compete with other stores. However, this is also balanced with the quality of service at the Vapeboss Sidoarjo store so that consumers continue to survive and use products at Vapeboss Sidoarjo. This study uses quantitative methods, data collection techniques using questionnaires, distributed to 100 respondents who have used Vapeboss Sidoarjo products. The data analysis technique used in this study is multiple linear regression using SPSS (Statistical Program for Social Science) version 25. The results of this study prove that brand equity variables affect consumer decisions, price variables affect consumer decisions, service quality affects on consumer decisions, and brand equity, price and service quality variables have a simultaneous effect on purchasing decisions for vapor products at Vapeboss Sidoarjo.]]>
<![CDATA[Effect of Firm Size, Profitability and Capital Intensity on Effective Tax Rate (ETR) ]]>
<![CDATA[Nur Afni Aulia]]>;
<![CDATA[Herman Ernandi]]>
<![CDATA[ Indonesian Journal of Law and Economics Review Vol 16 (2022): August ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Sidoarjo ]]>
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DOI: 10.21070/ijler.v15i0.791
<![CDATA[This study aims to determine the size of the company, profitability and capital intensity affect the effective tax rate on Manufacturing Companies listed on the Indonesia Stock Exchange. The period used in this study is 3 (three) years, starting from 2017 to 2019. This study uses a form of quantitative research method. The sampling technique in this study used a purposive sampling method which resulted in 23 manufacturing companies according to existing criteria with a three-year observation period, so that the total sample was 69 companies. The data analysis technique used is multiple linear regression. In addition, there are also descriptive statistical tests and classical assumption tests. In this study, the hypothesis was tested using the t test (partial) and the coefficient of determination (R Square). The statistical program in this study uses SPSS version 18.0. The results obtained based on multiple linear regression analysis indicate that the variables of firm size, profitability and capital intensity affect the effective tax rate. Simultaneously, the variables of firm size, profitability and capital intensity have been shown to have an effect on effective tax rates.]]>
