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Andri Pranolo
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FKM Kampus 3 Universitas Ahmad Dahlan, Jalan Prof.Dr.Soepomo,Janturan, Kota Yogyakarta Tel / fax : (0274) 563515
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INDONESIA
International Journal of Healthcare Research
Published by Universitas Ahmad Dahlan
ISSN : 26205521     EISSN : 26205521     DOI : Prefix 10.12928/ijhr
Core Subject : Health,
Public Health
The Journal invites original articles and not simultaneously submitted to another journal or conference. The area of research focuses on particular issues related to public health, health economic, health policy, healthcare quality, health insurance, hospital management, health system and other issues related with healthcare management and policy.
Arjuna Subject : Ilmu Sosial - Kesehatan (Ilmu Sosial)
Articles 3 Documents
 1 
Search results for , issue "Vol. 2 No. 2 (2019)" : 3 Documents clear
Evaluation of Pharmacy Management Information System with Hot-Fit Method at Dr Yap Eye Hospital Yogyakarta Justika Susane Antahari
International Journal of Healthcare Research Vol. 2 No. 2 (2019)
Publisher : Universitas Ahmad Dahlan

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Abstract

Pharmacy Management Information System (SIMP) is an information system used by Dr. Yap Eye Hospital Yogyakarta which aims to handle management processes related to data and information on hospital pharmacy services. The implementation of SIMF is currently experiencing several problems, namely from the use of the system and the system itself. This study aims to evaluate the implementation of the Pharmacy Management Information System (SIMP) using the HOT-Fit method at Dr. Yap Eye Hospital Yogyakarta. This type of research is a mix method with an explanatory sequential design. The sample in this quantitative study amounted to 105 respondents who were determined by proportionate random sampling technique. While the qualitative sample of 5 informants was determined by purposive sampling technique. The instruments used include questionnaires and interview guides. Quantitative analysis was carried out with Microsoft Excel in 2016 and qualitative analysis was carried out manually using a computer. Based on the results of quantitative-qualitative, the human aspect: system users (95%) are already good because the system is used routinely and training is carried out and user satisfaction (90%) is satisfied because the system helps the work of staff. Organizational aspect (98%) is good because of the support from top management. Technology aspect: system quality (96%) is good because the system is easy to use, information quality (92%) is good because the information produced is complete and time, and service quality (91%) is already good because of the support from the hospital IT. The benefit aspect (100%) has helped to improve the efficiency and effectiveness of staff at work. Evaluation of SIMF implementation at Dr. Yap Eye Hospital Yogyakarta in the aspects of human, organization, technology and benefits has been going well.
Kerusakan Dokumen Rekam Medis di Ruang Penyimpanan (Filling) Rumah Sakit Nur Hidayah Bantul Tahun 2019 Ika Oktaviyani
International Journal of Healthcare Research Vol. 2 No. 2 (2019)
Publisher : Universitas Ahmad Dahlan

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Abstract

Storage space as a place to store, retrieve and return medical records for outpatients, inpatients and emergency services, and protect medical records from theft, physical, chemical, and biological damage. The damage to medical record documents in the storage room of Nur Hidayah Hospital in 2018 were 50 medical records, of the 50 medical records, 20 medical records could still be used and the rest could not be used, 30 medical records were eaten by termite insects, torn folders as many as ± 50 medical records, and untidy arrangement. The condition of the storage room was damp and narrow so that the hospital experienced the impact of difficulty in finding patient history. This type of research is a qualitative descriptive study with a case study research design. Data collection was carried out by interview and observation. The data analysis was conducted in a descriptive qualitative manner. Ensuring the validity of the data in this study used source triangulation and method triangulation. The results showed that the damage to medical records in the storage room, the physical factors of the narrow and less spacious room conditions, some of the shelves are still made of wood, no temperature and humidity gauges, abnormal temperature and humidity, leaky roofs, and no campgrounds. , biological factors were found to be fungi, and human negligence factors were found by officers to take and compile unorganized medical records. The impact of damage to medical records is a lot of lost, unreadable patient data, difficulty in finding medical records, long services, and untidy storage. Damage to medical records in the storage room of Nur Hidayah Hospital is caused by physical, biological, and human negligence.
Analisis Kualitas Pelayanan Terhadap Kepuasan Pasien BPJS Mandiri di Puskesmas Mpunda Kota Bima Ahdyat Juwindra; Firman
International Journal of Healthcare Research Vol. 2 No. 2 (2019)
Publisher : Universitas Ahmad Dahlan

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Abstract

The Social Security Administrative Body or abbreviated as BPJS is a social security program that has a legal entity. It is a form of guarantee formed by the government to ensure that all people can fulfill their basic needs. BPJS in Indonesia implements a national social security system based on the principles of humanity, benefits, and social justice for all Indonesian people. The purpose of holding BPJS is to provide guarantees that meet the basic needs of a decent life for every participant and family member. The good or bad service quality of a puskesmas will be determined and have a direct impact on the participants. If the puskesmas has good service, the participants will be satisfied, and the quality of service will be good and the puskesmas has a good image in the community, and vice versa. The good or bad quality of puskesmas services can be determined by the views of patients or service user participants who visit the puskesmas. The purpose of this study was to analyze the satisfaction of independent BPJS patients with services at the Mpunda Health Center. The type of research used is quantitative research with a descriptive study design. Researchers only observe without treating the object to be studied, as well as by describing the state of the environment under study. The sample of this study were BPJS Mandiri participants with a total sample of 179 people. Sampling was carried out by taking into account the inclusion and exclusion criteria. Based on the results of the study, it was found that BPJS Mandiri Puskesmas Mpunda patients were dissatisfied with the structural components, namely the availability of officers, service schedules, drug availability, room cleanliness, room comfort, completeness of facilities and availability of information facilities. BPJS independent patients at the Mpunda Health Center were dissatisfied with the process components, namely waiting time for registration, officer explanations, officer inspections, officer attitudes, service speed, officer responsiveness, system availability and complaints. Independent BPJS patients at the Mpunda Health Center are dissatisfied with the services provided by the Mpunda Health Center, Bima City

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