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Journal of Administration and International Development
Published by Politeknik Imigrasi
ISSN : -     EISSN : 28087135     DOI : https://doi.org/10.52617/jaid
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences
JAID: Journal of Administration and International Development is an national journal published by Immigration Administration Study Program, Immigration Polytechnic, Indonesia. It covers all areas of migration studies. Its global readership includes migration studies public administration, international relation, international development, sustainable development goals, human rights issues, and remittance. This journal warmly welcomes contributions from scholars of related disciplines.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 5 Documents
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Search results for , issue "Vol 2 No 1 (2022): JAID: Journal of Administration and International Development" : 5 Documents clear
PERAN KOMUNIKASI ORGANISASI ANTAR SEKSI DALAM PENINGKATAN KUALITAS PELAYANAN PUBLIK DI KANTOR IMIGRASI KELAS I TPI PEKANBARU Rahmawati Nurul Jannah; Mila Rosmaya; Fajar Ramadani
Journal of Administration and International Development Vol 2 No 1 (2022): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v3i1.398

Abstract

Dalam menghadapi dan menyelesaikan suatu permasalahan pada pekerjaan yang dilakukan, komunikasi organisasi yang efektif dapat membantu itu semua, terutama dalam melakukan suatu pelayanan. Namun, dalam suatu organisasi sering terjadinya permasalahan terkait komunikasi organisasi seperti misunderstanding ataupun miss komunikasi pegawai. Salah satu organisasi tersebut ialah Kantor Imigrasi Kelas I TPI Pekanbaru, yang memiliki dinamika komunikasi yang berbeda. Penelitian ini bertujuan Untuk mengetahui komunikasi organisasi antar seksi yang berjalan di kantor imigrasi pekanbaru dalam meningkatkan kualitas pelayanan publik dan Untuk mengetahui hambatan apa saja yang ditemukan dari komunikasi organisasi antar seksi dalam peningkatan kualitas pelayanan publik. Penelitian ini menggunakan metodelogi deskriptif kualitatif dengan pengambilan data melalui wawancara, observasi, dan dokumentasi di Kantor Imigrasi Kelas I TPI Pekanbaru. Hasil penelitian ini yaitu komunikasi yang diterapkan antara atasan dan bawahan dari setiap seksi melakukan komunikasi yang efektif, seperti dalam memberikan arahan ataupun hal lainnya, yang dimana ini mengindikasikan komunikasi antar seksi yang sudah berjalan dengan baik. Namun dalam pelaksanaannya masih terdapat hambatan yakni faktor individual yaitu oleh perbedaan Penafsiran (Selective Perception). Faktor individual meliputi Empathy, Responsive dan Reliability dan faktor mekanis yang disebabkan oleh struktur organisasi atau fungsi manajemen organisasi.
ANALISIS PUBLIC SERVICE MOTIVATION DAN KORELASINYA DENGAN KONSEP ALTRUISME Budy Mulyawan; Muhamad Ali Embi
Journal of Administration and International Development Vol 2 No 1 (2022): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v2i1.446

Abstract

Many previous studies have found that employee performance can be influenced by their motivation. One of the intrinsic motivations that are believed to have an influence on employee performance is public service motivation. In this study, the concept of altruism will be represented by one of its dimensions, namely the belief in a just world dimension. The objective of this study is to analyze the correlation and influence of belief in a just world on public service motivation among civil servants in Jakarta. The research was carried out using quantitative method and also literature rule as an analytical tool. Respondents in this study were 951 civil servants who came from 3 agencies with the highest incomes in Jakarta, the DKI Jakarta Provincial Government, the Directorate General of Taxes and the Directorate General of Immigration. The results of the study show that the belief in a just world dimension has a significant correlation and influence on the level of public service motivation, besides that this dimension is suitable to be applied as an additional dimension of public service motivation from Perry and Wise (1990) to measure the level of public service motivation of employees in Indonesia.
OPTIMALISASI KINERJA SUMBER DAYA MANUSIA DALAM MENINGKATKAN KUALITAS PELAYANAN PASPOR DI KANTOR IMIGRASI KELAS II TPI SIBOLGA Rivaldo A nugerah Zendrato; Rahmawati Nurul Jannah; Rasona S Sunara Akbar
Journal of Administration and International Development Vol 2 No 1 (2022): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v2i1.447

Abstract

The geographical condition of the work area and 2 Office Work Units is not balanced with the number of human resources available at the Sibolga Immigration Office, so that the immigration services provided are not optimal. The realization of maximum immigration services is influenced by several aspects, one of which is employee performance. The purpose of this study was to find out how to optimize the performance of human resources in improving the quality of passport services at The Immigration Office (Class II) of Border Controls Sibolga and to find out what factors were inhibiting and supporting the performance of human resources in improving the quality of passport services at The Immigration Office (Class II) of Border Controls Sibolga. This study used qualitative research methods. The data was obtained by conducting interviews with employees and applicants at the Immigration Office Class II TPI Sibolga. Then observations were made to observe and know firsthand the optimization of the performance of human resources at the Sibolga Immigration Office. Furthermore, an analysis of the data that has been obtained is carried out. From the results of this study, it is known that the optimization of the performance of human resources in improving the quality of passport services at The Immigration Office (Class II) of Border Controls Sibolga is carried out by providing motivation to employees, giving rewards and punishments (reward and punishment), training human resources and improving facilities and infrastructure. Office. The supporting factors for employee performance at the Sibolga Immigration Office include support from the local government and employee work discipline, the implementation of work discipline at The Immigration Office (Class II) of Border Controls Sibolga is divided into two, namely preventive work discipline and corrective work discipline. Then the inhibiting factor for employee performance at the Sibolga immigration office is the lack of human resources and the utilization of facilities and infrastructure is not optimal.
PELAYANAN EAZY PASSPORT DALAM MEWUJUDKAN GOOD GOVERNANCE PADA KANTOR IMIGRASI KELAS I TPI BANDAR LAMPUNG Hendrick Alif Arsyandy; Rahmawati Nurul Jannah; Gunawan Ari Nursanto
Journal of Administration and International Development Vol 2 No 1 (2022): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v2i1.448

Abstract

The Directorate General of Immigration as the spearhead of the agency responsible for immigration in Indonesia is obliged to improve the implementation of a series of immigration activities in order to achieve public satisfaction with transparency in the field of immigration services, accountability and high responsiveness in handling incoming complaints from the public. Because the level of satisfaction from the community towards immigration officers is a reference and an important factor that needs to be considered in immigration services. In this case, the existing quality improvement can be in the form of innovations made in each UPT Dirjenim itself. One of the innovations is shown by the existence of the Eazy Passport service. Eazy Passport is a form of service provided by the immigration office work unit to fulfill the immigration function, namely immigration services. The Eazy Passport facility is a passport issuance service that is carried out collectively outside the immigration office with a minimum requirement of 20-25 applicants. In order to achieve optimal service, it is closely related and becomes the main thing for the realization of Good Governance in the work area of the immigration office. The service itself can be described as an effort to serve the needs of others who get rewards or services. Good governance itself aims to reform the bureaucracy to organize a system that regulates the implementation of a quality, effective and efficient Kemenkumham organization, so that it is able to provide appropriate, efficient, and professional services to the community. In this study, used descriptive qualitative research methods. A research method related to the social sciences that collects and provides analysis related to research subject data both in behavior, motivation, action by way of description in the form of words and language specifically that utilizes various scientific methods. The conclusion in this study is in the form of an Eazy Passport service which aims to prevent Covid-19 in the work environment of the Class I Immigration Office of TPI Bandar Lampung to prioritize Eazy Passport services in order to suppress clusters or the spread of positive cases of Covid-19 in the office environment and to realize optimal services. to support the achievement of good governance.
EFEKTIFITAS PELAKSANAAN FUNGSI INTELIJEN KEIMIGRASIAN TERHADAP PENYALAHGUNAAN IZIN TINGGAL KUNJUNGAN DI KANTOR IMIGRASI KELAS I TPI PALEMBANG M. Aidil Al Apip; M. Alvi Syahrin; Tony Mirwanto
Journal of Administration and International Development Vol 2 No 1 (2022): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v2i1.449

Abstract

The number of immigration violations at the Immigration Office Class I TPI Palembang has increased every year. There is an increase in immigration action for foreigners holding Visa Residence Permit (VRP) from 2018 to 2019 around 86%. When viewed from the point of view of legal effectiveness, it can be influenced by several things, namely law enforcement, facilities and facilities, culture, society and even the law itself. The author focuses on this paper to provide an overview through field research, from the implementation of immigration intelligence tasks and their influence in reducing the number of immigration violations, especially on violations of residence permit abuse in the work area of ​​the Immigration Office Class I TPI Palembang. This study uses a normative-empirical approach. This study resulted in the following discussion analysis. The implementation of the immigration intelligence function against the misuse of VRP in the Immigration Office Class I TPI Palembang has not been effective in terms of the results of the implementation and management of the implementation of the intelligence operations carried out. This is because in terms of the implementation of immigration intelligence operations, it has not shown maximum achievements in the form of early detection of immigration violations, both VRP violations and other immigration violations through intelligence operations in the Immigration Class I TPI Palembang area. This is influenced by the condition of a large area, limited human resources, and inadequate infrastructure. Factors that affect the effectiveness of the results of the implementation of immigration intelligence operations against the abuse of VRP and the management of the implementation of intelligence operations against the abuse of VRP in the Immigration Office Class I TPI Palembang are legal factors that are not adequate in providing technical rules for implementation in the field, law enforcement factors are still lacking in implementation immigration intelligence because the nomenclature is new, and the supporting facilities and infrastructure are not maximized, as well as society and culture that still does not support the implementation of immigration intelligence.

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