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INDONESIA
Journal of Managerial Sciences and Studies
Published by Pt. Mawadaku Sukses Solusindo
ISSN : 29886600     EISSN : 29886619     DOI : 10.61160
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Social Sciences
ilmu manajemen seperti manajemen keuangan, industri, pemasaran, sumber daya manusia, penjaminan mutu, dan ilmu-ilmu sosial lainnya seperti sosiologi, komunikasi, dan administrasi. Jurnal ini secara khusus menyediakan forum bagi para peneliti untuk berdiskusi, mengejar dan mempromosikan pengetahuan di bidang yang sedang berkembang dan berkembang di bidang manajemen dan ilmu sosial.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Perilaku Organisasi dan Menejemen Sumber Daya Manusia
Articles 17 Documents
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How Family Firms In Indonesia Re-Initiate Strategies During Covid 19 Pandemies : Empirical Initial Evidence From 5 Provinces In Java Island Mahjudin Mahjudin; Zainul Wasik; Kuncoro Catur Nugroho
Journal of Managerial Sciences and Studies Vol. 1 No. 1 (2023): April : Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sinergi Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v1i1.1

Abstract

Purpose – Within a very short period of time, the worldwide pandemic triggered by the novel coronavirus has not only claimed numerous lives but also caused severe limitations to daily private as well as business life. Just about every company has been affected in one way or another. This first empirical study on the effects of the COVID-19 crisis on family firms allows initial conclusions to be drawn about family firm crisis management. Design/methodology/approach - Exploratory qualitative research design based on 27 semi-structured interviews with key informants of family firms of all sizes in five Western European countries that are in different stages of the crisis. Findings – The COVID-19 crisis represents a new type and quality of challenge for companies. These companies are applying measures that can be assigned to three different strategies to adapt to the crisis in the short term and emerge from it stronger in the long run. Our findings show how companies in all industries and of all sizes adapt their business models to changing environmental conditions within a short period of time. Finally, the findings also show that the crisis is bringing about a significant yet unintended cultural change. On the one hand, a stronger solidarity and cohesion within the company was observed, while on the other hand, the crisis has led to a tentative digitalization. Originality/value – To the knowledge of the authors, this is the first empirical study in the management realm on the impacts of COVID-19 on (family) firms. It provides cross-national evidence of family firms’ current reactions to the crisis.
Indonesia Islamic Financial Institution's Cost efficiency and Welfare Performance : Evidence from Economic's Recovering Country Kuncoro Catur Nugroho; Zainul Wasik; MahjudinMahjudin; Dody Suhermawan
Journal of Managerial Sciences and Studies Vol. 1 No. 1 (2023): April : Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sinergi Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v1i1.2

Abstract

Purpose – The study examines the relationship between the consequential social cost of market power (i.e., welfare performance of banks) and cost efficiency using data covering the period 2009 to 2017 in both private own Islamic banks and state owned Islamic Banks in Indonesia. Design/methodology/approach – The study adopts the Ordinary Least Squares (OLS), Fixed Effect (FE) panel regression and the Quantile regression (QR) approaches to control for heterogeneity and provide increased room for policy relevance. The Two-Stage Least Squares Instrumental Variables (2SLS-IV) regression is used to ensure the robustness of the findings against the problem of possible reverse causality. Findings – The results indicate a positive relationship between banks’ welfare performance and cost efficiency, which suggests that greater cost efficiency hedges welfare losses. In other words, welfare gains and cost-efficient banks are not mutually exclusive. Also, the results show evidence that the sensitivity of welfare gain to cost efficiency depends on the knowledge of local market dynamics. Further, the findings from the QR estimation suggest that, but for welfare loss at low (Q.25) to the median (Q.50) quantiles, cost efficiency is a necessary and sufficient condition to hedge the welfare losses.
Impact Of Service Inovation Behaviour On Service Development In Hospitality Industries (Research On Hotels & Restaurant In East Java Indonesia) Zainul Wasik; MahjudinMahjudin; Kuncoro Catur Nugroho; Dody Suhermawan
Journal of Managerial Sciences and Studies Vol. 1 No. 1 (2023): April : Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sinergi Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v1i1.4

Abstract

The ability to inovate is very important task for a multinational hotel where this is the main goal is to get a competitive advantage, which allows them to provide services that exceed customer expectations. Service innovation capabilities also contribute to hotel competitive advantage, however, there is very little research exploring ways to improve service innovation capabilities. In addition, while social capital fosters the power of innovation, research on the process of transforming available resources embedded in social interactions into actual service innovation capabilities is also limited. Thus, the aim of this study is to investigate the effect of social capital on the ability of service innovation through knowledge sharing in the hospitality industry. The sample used in this study is the hotel industry, especially hotels with 4 or 5 stars in East Java, the results of this study indicate that sharing knowledge mediates the effect of social capital on the ability of service innovation and knowledge sharing is a mechanism for transforming social capital innovation into service innovation capabilities
The Performance of a National Logistics Company Measured by Dynamic Capabilities And Innovation Performance: Literature Review Zainul Wasik; Kuncoro Catur Nugroho; MahjudinMahjudin; Dody Suhermawan
Journal of Managerial Sciences and Studies Vol. 1 No. 1 (2023): April : Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sinergi Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v1i1.5

Abstract

ABSTRACTIntroduction: National logistics service companies require an integrated approach to business development both to maintain the loyalty of current customers and to reach new customers, so they can work on this prospective market more optimally. To meet these demands, an increase in the company's dynamic capabilities and competencies in producing sustainable innovations is urgently needed so that it can drive the company's performance in total.Objective: The basic problem discussed in this study is how is the relationship between dynamic capability, innovation performance, and company performance in the national logistics service industry.Design/Methodology/ Approach: The research uses a literature study method related to aspects of dynamic capabilities, innovation performance, and company performance. Based on the literature study, a relationship pattern between these factors is then made as a framework for further research.Findings: That there is a direct relationship between dynamic capabilities (dynamic capabilities) with innovation performance. Variables for dynamic capabilities include adaptive capabilities, absorptive capabilities, and innovative capabilities. While the relationship between dynamic capabilities and company performance can be directly or indirectly through innovation performance.Research Implications: This research is expected to provide input or guidance for managers in making a strategic policy in a logistics company that dynamic capabilities affect the innovation performance of a company. In addition, dynamic capabilities can directly influence company performance, and innovation performance can affect company performance.
ORGANIZATIONAL EVALUATION WITH THE ORGANIZATIONAL EFFECTIVENESS CHECKLIST (OEC) APPROACH Mahjudin Mahjudin
Journal of Managerial Sciences and Studies Vol. 1 No. 1 (2023): April : Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sinergi Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v1i1.6

Abstract

Along with the growth rate of laying hen farms in Indonesia, SME’’S X, which is a laying hen breeder, has been doing business in this field for a long time and wants to expand. The expansion is carried out to add new customers, because the growth in the number of customers is less significant than the amount of production. In addition, SME’’S X often gets error reports from both production and sales. To expand, SME’’S X needs to improve the company's internal conditions first. Currently SME’’S X is carrying out repairs, but the improvements or developments that have been made have little impact, because the owner does not have clear priorities and standards to use. This study aims to evaluate the organizational effectiveness of SME’’S X. See how far SME’’S X has been effective or not in managing the organization and provide recommendations for improvements to the indicators in each criterion that need to be improved. To evaluate the effectiveness of a company using the Organizational Effectiveness Checklist (OEC), there are stages in determining indicators, identifying priorities and determining performance standards. Identification of the assessment of each indicator is carried out by means of interviews with experts and weighting is carried out which is processed using AHP to determine the priority of selected indicators that must be considered first. The results of the overall evaluation calculation, the effectiveness value of SME’’S X is 3.546. That SME’’S X is in a safe condition but needs to improve three criteria, namely growth, stability, and information management in increasing the effectiveness of the company
IMPACT OF FUNDAMENTAL MACROECONOMIC FACTORS, COST EFFICIENCY, FIRMS POLICIES WITH SYSTEMATIC RISK AS MEDIATOR ON ISLAMIC FINTECH WELFARE PERFORMANCE : EVIDENCE FROM AN INDONESIA'S ISLAMIC FINTECH INSTITUTION Dody Suhermawan; Mahjudin Mahjudin; Djoko Soelistya
Journal of Managerial Sciences and Studies Vol. 1 No. 2 (2023): Agustus : Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sinergi Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v1i2.9

Abstract

This study tries to answer some questions on the impact of Fundamental Macroeconomic Factors, Cost Efficiency, Firms Policies to Islamic Fintech Walfare from economically emerging country like Indonesia. The analysis was conducted gradually by placing systematic risk and firm performance as intervening variables. This research, in specific, aims to test the gradual effect of macroeconomic fundamental factors on firm performance and firm value. The theoretical base applied to support this research was two established financial theories, such as agency and capital structure theory. This study used the samples of the Islamic Fintch Institution that listed in Indonesia's stock exchange, which the stocks actively traded in Indonesia's Stock Exchange. The data used was panel data, namely, the data of cross section and time series from the period of 2017 to 20019. The research results are; first, the macroeconomics variables (inflation, interest rate, exchange rate, and economic growth) have significant effect on systematic risks. On the other hand, systematic risks have significant effect on firm performance, and firm performance has significant effect on firm value. Second, the variables of firm policy (manager incentive and financial leverage) have significant effect on firm performance, and firm performance has significant effect on firm value. However, capital expenditure has insignificant effect on firm performance and firm value rather than manager incentive and financial leverage. Third, special findings from this research are that there is gradual process in influencing firm value so that firm performance has the role as intervening variable, which is the variables mediating the effects of macroeconomic variable (exchange rate), systematic risk, and firm policy (manager incentive) in Islamic financial technology welfare.
Application of Marketing Communication Strategy in Marketing Activities Consumer Goods Products (Case Study at PT XYZ) Zainul Wasik; Kuncoro Catur Nugroho; Muchammad Saifuddin
Journal of Managerial Sciences and Studies Vol. 1 No. 2 (2023): Agustus : Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sinergi Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v1i2.12

Abstract

Objective - This study aims to determine marketing communication strategies in consumer goods marketing activities at PT XYZ in Surabaya. Design/methodology/approach - The object of this research was to examine marketing communication strategies in consumer goods marketing activities at PT XYZ in Surabaya. The subject of research is PT XYZ which is located in Surabaya and the company was chosen because of its position as a market leader in the field of consumer goods product distributors. Findings - The results showed conformity between conceptual patterns predicted based on relevant theories with patterns of empirical findings of case studies. Based on the analysis carried out, it is concluded that the marketing communication strategy of PT XYZ uses a promotional mix in the form of advertising, sales promotion, personal selling, and marketing events. Marketing communication activities are widely supported by brand-holder companies or principals
Improving UMKM Marketing Performance by Optimising Marketing Strategy, Creative Product Innovation and Market Orientation Zainul Wasik; Kuncoro Catur Nugroho; Dedy Iswanto
Journal of Managerial Sciences and Studies Vol. 1 No. 2 (2023): Agustus : Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sinergi Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v1i2.13

Abstract

Objectives - This research discusses matters relating to the marketing performance of micro and small enterprises in South Tangerang and Banten. Design/methodology/approach - Research Design This research is a survey research, with a quantitative approach, with the aim of measuring causal relationships (cause and effect).This research on the application of marketing strategies, creative product innovation, and market orientation through business development as an effort to improve marketing performance is one type of Cross Section research. To test the hypothesis, a survey will be conducted to traders in the Surabaya-Gresik area as respondents. Findings - Based on the discussion in this study, the conclusions that can be made are as follows: (1) states that creative product innovation carried out by MSMEs has a positive effect on business development. (2) states that market orientation carried out by MSMEs has no effect on business development. (3) Stating that the marketing strategy carried out by MSMEs has a positive effect on business development. (4) Stating that business development carried out by MSMEs has an effect on marketing performance
ONLINE MARKETING MEDIA IN THE DIGITAL AGE: THE DEMISE OF CONVENTIONAL RETAIL MARKETS Zainul Wasik; Kuncoro Catur Nugroho; Dedy Iswanto
Journal of Managerial Sciences and Studies Vol. 1 No. 2 (2023): Agustus : Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sinergi Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v1i2.14

Abstract

Introduction - Online marketing has experienced significant growth in the digital era, and its impact on the conventional retail market has been a hot topic of discussion. Based on the data obtained, from late 2017 to early 2018 was the beginning of the modern retail market turmoil. One by one, modern retail markets fell because modern society no longer wants safe and convenient shopping activities, but also practical and efficient. This is offered by online shopping, the various benefits obtained, making shoppers prefer online shopping activities over conventional shopping. Online marketing provides greater accessibility to consumers. They can shop anytime and anywhere through their electronic devices. Objective - The researcher intends to deepen the study to explore and analyze the exposure of the digitalization era of online marketing media on the fall of conventional retail markets. The purpose of this study is of course to find out and analyse the incessant exposure of the digitalisation era, especially marketing media in its role in bringing down the conventional retail market. Design/Methodology/Approach - This research uses a qualitative descriptive method, which is contextual research that makes informants instruments and is adjusted to a natural situation about data collection which is generally qualitative. Research procedures produce descriptive data in the form of written or spoken words of people and observable behavior. Finding - People tend to spend online shopping activities rather than doing conventional shopping activities. The impact is the fall of the conventional market, the glory of the conventional market is gradually starting to erode and is predicted to experience massive closures in the future. There are many advantages of shopping online rather than conventionally. Business leaders need to develop an integrated marketing strategy between online and offline platforms. Recognizing how both can support each other and increase overall brand visibility will be the key to success.
BEHIND THE KICK: UNDERSTANDING LOCAL FUTSAL SHOE CHOICES IN INDONESIA - A COMPREHENSIVE STUDY ON BRAND IMAGE, PRODUCT QUALITY, PRICE, AND CUSTOMER SATISFACTION Mukhammad Khasbiyash Shiddiqi; Muchammad Saifuddin
Journal of Managerial Sciences and Studies Vol. 1 No. 2 (2023): Agustus : Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sinergi Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v1i2.16

Abstract

This paper aims to evaluate the loyalty of Indonesian futsal players towards the Futsal Shoe product. The study investigates the effects of Brand Image, Product Quality, and Price on customer satisfaction and, subsequently, their loyalty. The research employs a quantitative approach, sourcing data from 210 participants. Statistical tests including path analysis, t-test, and Sobel test were utilized to validate hypotheses.The findings show that brand image, product quality, and price significantly influence customer satisfaction. Interestingly, while both brand image and product quality impact customer loyalty, price doesn't seem to have a direct influence on loyalty. However, the level of customer satisfaction was found to play a crucial role in driving customer loyalty. In conclusion, brand image, product quality, and price are important in shaping customer satisfaction with Futsal shoes, which in turn drives customer loyalty. The price, however, doesn't directly affect loyalty. Hence, the study recommends that companies should concentrate on enhancing brand image and product quality to boost customer satisfaction and loyalty.

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