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INDONESIA
JURNAL ADMINISTRASI BISNIS
Published by Universitas Sam Ratulangi
ISSN : 23389605     EISSN : -     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal ini dikelola oleh Program Studi Administrasi Bisnis Fakultas Ilmu Sosial dan Politik Universitas Sam Ratulangi. Jurnal ini terbit 5 kali dalam setahun. Jurnal ini merupakan hasil publikasi karya ilmiah/makalah dari Pengajar, Alumni, Mahasiswa yang berhubungan dengan Manajemen Sumber Daya Manusia, Pemasaran, Keuangan, Kewirausahaan, dan bidang minat Administrasi Bisnis. Jurnal ini menerima draft untuk publikasi review buku, laporan penelitian, jurnal ilmiah umum yang bisa dikirimkan ke alamat email jurnal: jab.unsrat@gmail.com.
Arjuna Subject : -
Articles 5 Documents
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Search results for , issue "Vol 3, No 011 (2015): JURNAL ADMINISTRASI BISNIS" : 5 Documents clear
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Sepeda Motor Honda Pada PT Daya Adicipta Wisesa Maumbi Manado Rumansara, Johanes; Montolalu, John; Sumampouw, Harry
JURNAL ADMINISTRASI BISNIS (JAB) Vol 3, No 011 (2015): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.3.011.2015.8788.%p

Abstract

Abstract: This study aims to determine how far the quality of service to customer satisfaction Honda at PT Wisesa Adicipta by taking the respondents were 60 respondents . The analysis method used in this research is quantitative method with the approach of simple correlation analysis and simple regression. Results of simple correlation analysis is r = 0.88 this indicates that if the quality of service rise, customer satisfaction will go up anyway. The degree of correlation is in the category of high and after having tested its significance, the showed very significant. Deteriminasi coefficient r2 = 77 %, satisfaction factors determined by the quality of service and the rest is determined by other factors. With a simple regression analysis obtained Y = 5.07 + 0,75X, this may imply that each additional one scale on the quality of service will result in additions to the customer satisfaction scale of = 0.75. Thus evident that the quality of service has an influence on customer satisfaction . Based on these results, the researchers suggested that the leadership continue to observe and pay attention to the elements of service quality variables that have not been touched in this study and in order to maintain the quality of services that exist today, so give satisfaction to customers .Keywords : Service Quality, Customer Satisfaction
Pengaruh Motivasi Terhadap Prestasi Kerja Karyawan Studi Pada PT Pos Indonesia Tipe C Manado Yatipai, Theodora; Montolalu, John; Kaparang, Sonny Gerson
JURNAL ADMINISTRASI BISNIS (JAB) Vol 3, No 011 (2015): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.3.011.2015.8789.%p

Abstract

Abstract: The purpose of this study was to determine the effect of motivation on employee performance of PT Pos Type C Manado. This research uses descriptive quantitative approach to measure and influence the relationship between motivation and job performance. The population in this study amounted to 200 employees, with a simple random sampling which amounts to 50 respondents. Using correlation and regression analysis. The analysis showed that there is a fairly strong correlation between motivation and job performance, as well as the motivation has a positive impact with work performance. Thus, the motivation has a strong relationship with the work performance of employees at PT Pos Indonesia Type C Manado.Keywords: Motivation, Job Performance
Pengaruh Kepemimpinan Transformasional dan Motivasi Terhadap Produktivitas Kerja Karyawan Pada PT. Bintang Sewu Sejahtera di Manado Arsyad, Ashar; Siwi, Max; Sumampouw, Harry
JURNAL ADMINISTRASI BISNIS (JAB) Vol 3, No 011 (2015): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.3.011.2015.8790.%p

Abstract

ABSTRACT : The company always strives for the employee to provide work productivity as much aspossible so that corporate objectives can be achieved in accordance with the targets set. But it is oftensubjected to various kinds of obstacles because employees have thoughts, feelings, status, desire anddiverse backgrounds are brought into the company. It is necessary for the role of transformationalleadership that can give consideration and the intellectual stimulation individualized and who hascharisma and knowledge about what is the motivation of the employees as motivation from within andfrom outside so that work productivity can be improved. This research was conducted with the aim todetermine the effect of transformational leadership and motivation towards employee productivity byusing the transformational leadership theory of Bass and Avolio, motivation theory of FrederickHerzberg's and the work productivity theory of Sedarmayanti. The method used in this research usingquantitative descriptive, with approach multiple linear regression and multiple linear correlationanalysis. From the research obtainable equation as follows: Y = 2,237 + 0,246 + 0,720 . Theseresults indicate if there is no transformational leadership and motivation in the company, then theemployee productivity is 2,237. If the transformational leadership increased 1 scale on respondents'answers it will increase employee productivity by 0,246. If the motivation to increase by 1 scale on therespondent's answer then the employee's productivity will also increase by 0,720. From the result of Ftestobtained value by 46,873 more than the value of is 3,25 with a significant level 0,000> 0,05 then Ho is rejected and Ha accepted it means transformational leadership and motivationsignificantly influence employee productivity.Keywords : Transformational Leadership, Motivation, Work Productivity
FAKTOR-FAKTOR YANG MEMPENGARUHI MINAT BELI KONSUMEN TERHADAP PRODUK IKAN KALENG MEREK PANTAI MANADO PT. SINAR PURE FOODS INTERNATIONAL BITUNG Tungkele, Rini; Roring, Mieke; Sumampouw, Harry
JURNAL ADMINISTRASI BISNIS (JAB) Vol 3, No 011 (2015): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.3.011.2015.8791.%p

Abstract

ABSTRACT : The development of the business world that is never separated from the competition, companies are required to always be creative and innovate in order to survive. In developing a product, the manufacturer must determine the quality, so as to position the product in the market. Quality is expected to offer superior products Competitor.With the product remains always had a fascination for consumers. Among the products with revenues, not in spite of the marketing system. This marketing system is a technique or way of sales to achieve results. marketing require good management so that the business could be better. improve product quality to meet the needs of consumers so as to maintain the achievements, as was done by Brand Canned Fish factory Manado Beach PT Sinar Pure Foods International Bitung consumers to feel attracted and buy products Canned Fish Brand Manado Beach at low prices and good product quality. This proves that the canned fish factory engaged in the effort to meet the expectations and needs of its customers, the strategy pursued is to lower prices, better quality products and brands that Good. increase product quality to meet the needs of consumers so able to maintain the success obtained, as was done by Brand Canned Fish factory Manado Beach PT Sinar Pure Foods International Bitung. Based on the description of the background issues that have been mentioned above, researchers interested in conducting research on consumer buying interest with title''faktors that affects consumer buying interest towards the product "brand canned fish beach manado" PT Sinar Pure Foods International Bitung.Keywords: Interests Buy Consumer, Products
Pemanfaatan Fasilitas Kredit Mikro Dalam Peningkatan Usaha Kecil dan Menengah (Studi kasus di BRI Unit Teling) lumintang, Reyma Shania; Montolalu, John; Kelles, Dantje
JURNAL ADMINISTRASI BISNIS (JAB) Vol 3, No 011 (2015): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.3.011.2015.8792.%p

Abstract

ABSTRACT : Small industry and micro, in this time get attention a large enough , from various government, banking, correctional facility, and also institute Internasional, because provenproven small industry represent part of rescuer national economy after feel crisis economy that endless in Indonesia.One of the problems faced by micro and small entrepreneurs besides human resource is capital industry developing effort, and this time in concerned in enableness provision capital to small industry and micro in provision credit from banking.This research implemented at PT. Bank BRI (Persero) Unit Teling as one of the institute provide and give loan. Capital effort from entreprenur small and micro.Target research is to analyzing about exploiting facility credit micro in step up small industry and micro with method deskriptif and way of data collecting is run kounsioner and interview.As for research which be used in analysis data to exploiting facility credit micro is method Ordinary Least Square (OLS) with be used appliance analysis for manage data is with be ussed SPSS 15.0 For Windows.Based on the results research show that credit micro had an effort on positive to step up effort where describable in the right perspective relation indicator step up turnover result industry small and micro.Keywbords : Credit Facility, Small industry and micro

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