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JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
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Articles 30 Documents
Search results for , issue "Vol 8, No 3 (2010)" : 30 Documents clear
Kajian tentang Nilai-nilai Inti Budaya Organisasi dan Komitmen Anggota Aiesec Local Committee Universitas Brawijaya Malang Raden Pamungkas Al Amin; Noermijati -
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Organizational culture core values is the important thing for the organization members. The aim of this research is for knowing the simultaneously and partially effect of the organizational culture core values on the commitment of AIESEC Local Committee University of Brawijaya members. The population is the entire members of AIESEC Local Committee University of Brawijaya. Involving 65 members as sample, by using multiple regression analysis method. The result of the research shows that the variables for organizational core value: include activating leadership,demonstrating integrity, living diversity, enjoying participation, striving for excellence, acting sustainably, simultaneously affected the members commitment. Partially, striving for excellence and enjoying participation affected members’ commitment, while activating leadership, demonstrating integrity, living diversity, acting sustainably, did not affect members’ commitment. The striving for excellence is dominant in affecting members commitment. Therefor, educating every member on organizational culture core values should be done continuously, so that a good understanding about the core value can be achieved. Finally, members commitment can be increased.Keywords: Organizational Culture, commitment, AIESEC
Applying Personality Traits to Predict Loyalty and Neglect among Employees of Bank Jatim Located in 10 Big Cities of East Java (Mc Crae’s and Hofstede’s Theories on effect of Culture to Personality Revisited) Izmi Rajiani
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This study links the relationship of culture and personality on how employees behaves in organizations . The workplace behaviors are displayed in the form of Loyalty or Neglect .The hypotheses are tested through sample of 253 employees of local Javanese bank located in 10 big cities of East Java and structural equation modeling is used. Applying Hogan Personality Inventory (HPI) , The Big Five Factor personality in this research is labeled as Adjustment (Emotional Stability), Sociability (Extraversion), Likeability (Agreeableness), Prudence (Conscientiousness) and School success (Openness to Experience) . Since Sociability (Extraversion), is positively related with Individualism while Indonesian is scored low on this dimension , this variable is excluded from the model. Besides proving the existence of the sixth trait labeled by Hofstede as Dependence on Others trait among Javanese Indonesian, the research also found the trait of Likeability (Agreeableness) which is the typical of Javanese in where they attempt at all times to maintain harmony. The finding reveals that loyalty is better predicted by dependence on others mediated through normative commitment.Keywords: Five factor personality, Dependence on Others, Organizational commitment, Javanese Culture, Loyalty, Neglect
Pengaruh Total Quality Management dan ISO 9001 : 2000 terhadap Kinerja Perusahaan Jasa Konstruksi di Jawa Timur Iwan Tjahjo Santoso; Djumilah Zain; Mintarti Rahayu; Munawar Ismail
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

There is a different opinion in the application of TQM and ISO 9001 : 2000 as a quality management system on business performance. In one side the system is considered successful in improving company business performance; but in another side it is said not to give contribution in the improvement of business performance. Meanwhile, in this globalization era the demand of high quality makes business more competitive. The research was conducted at construction service corporations by using primary and secondary data. The result proves that there are 3 important findings : Firstly, ISO Effort does not directly influence Business Performance. On the other hand, indirectly ISO Effort through Competitiveness turns out to influence the improvement of Business Performance. The better ISO Effort, the greater its contribution to the improvement of Competitiveness consisting of such components as cost, quality, delivery, flexibility and ultimately it gives significant contribution to the improvement of Business Performance. Secondly it proved that Competitiveness gives the biggest contribution to Business Performance. This shows that Competitiveness still shows its important role in the meeting the target to get construction service projects. Thirdly, TQM Practice directly or indirectly, through Competitiveness, is proved to significantly influence Business Performance. In addition, ISO Effort, through TQM Practice is also proved indirectly influence Business Performance. Therefore, it can be said that ISO Effort is a foundation or an initial step towards TQM Practice in forming strong quality culture. Furthermore, good TQM Practice plays an important role both directly and indirectly in the improvement of Business Performance.Keywords: TQM Practice, ISO Effort, Competitiveness, Construction Services
Pengaruh Program Bauran Pemasaran Jasa Tabungan terhadap Loyalitas Penabung pada PT Bank Mandiri Sudirman Bawah Cabang Pekanbaru Mahyarni -; Astuti Meflinda
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This research was conducted at PT Bank Mandiri Sudirman Bawah Pekanbaru Branch, with the aim of the study is to determine the level of customer satisfaction towards the marketing mix saving service program and to determine the influence of the program towards loyalty of the savers. The population in this study are all PT Bank Mandiri Sudirman Bawah customers, totaling 25 029 people, while sampling was done by purposive sampling method. Sample size was 100 respondents. Data analysis using Descriptive and Regression Analysis. Analysis result shows that marketing mix saving service program (product, price, place, promotion, people, physical evidence and processes) significantly affect the loyalty of savers. As for product (x1), price (x2), place (x3), promotion (x4), People (x5), Physical Evidence (x6) and processes (X7) each significantly influence loyalty savers. The most dominant variable influencing savers loyalty is the people.Keywords: Product, Price, Place, Promotion, People, Physical Evidence, processes and loyalty
Pengaruh Tipe Kepribadian Big Five terhadap Gaya Kepemimpinan Transformasional Karyawan PT Arta Boga Cemerlang Surabaya Sudjiwanati -
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

In the changes era many entrepreneur, have already realized that succeed or not their effort to increase the quality of production depend on human resources substance that do the job and operate the tool work. Human resources as an employee on the company have characteristic type of personality, thought, feeling and willingness on work. Big five personality type can be used variativally to understand their employee condition on the changes era through the leadership approach that appropriate with their employee condition. The appropriate leadership to lead their employee on the great distribution of division should be used an transformational leadership approach. A result of the research show that there is an influence of the big five personality type with transformational leadership.Keywords: Transformational leadership, Big five personality type
Hubungan Kepemimpinan, Motivasi Kerja dan Kinerja Pegawai (Studi pada Dinas Kimpraswil Provinsi Riau) Asmara Hendra Komara
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

In recent years, academic researchers collected data for emotional intellegence competence that required for leadership. The findings give framework about emotional qualified leadership to inspire, motive desire and enthusiasm, as well as make the people has motivation and commitment. Nowadays, emotional feeling at work place, especially emotional intellegence causes one discuss in organizations. The main task for a leader is to motivate cheerful, optimism, and desire in implementing a job, as well as develop cooperation and confidence. The aim of this research generally is to examine and analyze the effect of leadership, organizational culture, organizational strategy and working motivation of employee performance. Sample is 120 respondents, data collecting with questionairy and interview. Data analysis uses structural equation model with using AMOS 4.01. The result of study shows: 1) Leadership has significant influence on working motivation. 2) Leadership has significant on employee performance. and 3)Working motivation has significant influence on employee performance.Keywords: leadership, working motivation and employee performance
Analisis Hubungan antara Nilai, Kepuasan dan Loyalitas Nasabah Perbankan di Sulawesi Selatan Mattalatta -
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The objective of this research are: 1) To develop and to implementate of methode to identificate of relationship between value, satisfaction and customer loyalty. 2)To know of effect satisfaction level toward customer loyalty. 3) To find out of relation between value perception, adequate satisfaction, desired satisfaction level and saving customer loyalty. 4) To find of factors influence of attitude and behavior loyalty of bank. 5) To identificate loyalty level according customer characteristic. The result of the analysis shows that a)relation between value perception toward attribute performance its significant and positive. b) adequate and desired satisfaction level of saving customer in South Sulawesi, the greatest influence by professionalism staff. c) the relation between adequate satisfaction and customer loyalty its significant and negative.d) found directly relation between value variable and loyalty variable in South Sulawesi. e) customer bank in generally which South Sulawesi have spurious loyalty. The population of this research is the general customer of bank, either goverment or non government customer are in South Sulawesi. The sampels take from., a) totaling sampels is minimal 912 persons. For this research the sampels took about 1346 customers, b) toward sampel area took by cluster sampling, according to four area where the customer live.Keywords: value perception, adequate and desired satisfaction,and loyalty.
Pengaruh Rasio Likuiditas, Leverage, dan Profitabilitas terhadap Dividen Pay Out Ratio (Studi pada Perusahaan Go-public di Bursa Efek Jakarta) Anjar Wibisono
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The research mainly aims at: (1) analyzing partially the effect of liquidity ratio, leverage, and profitability variables on dividend payout ratio of the company; and (2) analyzing simultaneously the effect of liquidity ratio, leverage, and profitability variables on dividend payout ratio of the company. Research type subsumes into quantitative descriptive using the population of manufacturing companies listed at the Corner of Jakarta Stock Exchange. Purposive sampling becomes a sample determination technique such that research sample includes 40 companies. Analysis tool used relates to Multiple Regression. F-test and t-test examine the significance using SPSS. Results of statistic analysis indicate that: simultaneously, independent variable has obvious effect on dependent variable. This becomes evident because F-count > Ftable. F-count reaches 47.314 and F-table equals to 2.25. Meanwhile, partial test or t-test shows that current ratio has negative effect on dividend payout ratio. Return on investment and return on equity have positive effect on dividend payout ratio meaning that if ROI and ROE improve, then dividend payout ratio also increase. The contribution of research will be giving the further description and the understanding of factors affecting the payment rate of dividend payout ratio because it seems being important guide for the company’s investor and manager in making decision through financial performance in consideration of liquidity ratio, leverage and profitability.Keywords: liquidity, leverage, profitability, dividend payout ratio
Strategy, Marketing Effectiveness and Firms Performance Erwin Saraswati; Abdul Ghofar
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

In the global era, firms should have a competitive advantage strategy, since their business environment is very competitive. Miles and Snow (1978) divide a firm’s strategy into four types, namely prospector, defender, analyzer and reaction. Prospectors and defenders are in the two extreme sides. We examine differences between marketing effectiveness of prospectors and defenders and its association with accounting performance. The sample of this research consists of 54 firms, which are 27 categorized as prospectors and 27 as categorized as defenders. Three hypotheses are examined: (1) the marketing effectiveness of prospectors is higher than defenders; (2) marketing effectiveness is associated positively and strongly with accounting performance; and (3) there is an association between strategy and accounting performance. The result of this research supports the argument that prospectors have more marketing effectiveness than defenders and the marketing effectiveness is associated with accounting performance. On the contrary, this research found the association between strategy and accounting performance does not exist.Keywords: prospector, defender, marketing effectiveness and accounting performance
Pengaruh Variabel Fundamental pada Harga Saham Bank yang Terdaftar di Bursa Efek Indonesia Sebelum dan pada Masa Krisis Ekonomi Global Ernawati -; Fifi Swandari
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The aims of this research are to analyze the impact of fundamental variables on bank stock price in two different period. We analyze two years before and one year during global economic crisis in Indonesian Stock Market. The samples consist of 24 banks listed at Indonesia Stock Market. Linier regression is used to analyzed the impact of independent variables on dependent variable. We use Capital Adequate Ratio (CAR), Non Performing Loan ( NPL), Return on Asset (ROA), ratio Operating Cost to Operating Revenue (BOPO), Loan to Deposit Ratio (LDR) and deposit rate as independent variables. Dependent variable is banks stock price. We find all fundamental variables and deposit rate have impact on banks stock price simultaneosly before crisis period. Different result showed in another period, none of the variables have impact on banks stock price. We find ROA and LDR have impact on bank stock price partially before crisis. CAR, NPL, BOPO and deposit rate have no impact on banks stock price. This result shows that fundamental variables have different impact in two different period. The potential explanation is investors become irrational in the period of crisis so none of fundamentals variables have no impact on banks stock price.Keywords: fundamentals variables, bank stock price, global economic crisis period.

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