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Journal : Sinkron : Jurnal dan Penelitian Teknik Informatika

Implementation of Support Vector Machine Algorithm for Shopee Customer Sentiment Anlysis Sitepu, Melda Betaria; Munthe, Ibnu Rasyid; Harahap, Syaiful Zuhri
Sinkron : jurnal dan penelitian teknik informatika Vol. 6 No. 2 (2022): Articles Research Volume 6 Issue 2, April 2022
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/sinkron.v7i2.11408

Abstract

As the number one largest marketplace in Indonesia based on the criteria for the origin of international stores, Shopee must always improve the quality of its products and services based on reviews from users. Given the huge number of user reviews, it is not effective to identify them by reading one by one. For this reason, an automated system is needed that can read and identify reviews better. Sentiment analysis has proven to do the job. This study aims to conduct a sentiment analysis of shopee product reviews from users who use English. This study applies the Support Vector Machine algorithm to classify the Shopee user review data. To solve this problem, the research was carried out by going through several stages, namely: pre-processing the text of the dataset, performing feature extraction, after that the word weighting was carried out using the TF-IDF method, after clean data was obtained, the SVM algorithm was implemented, for further evaluation of the model. In the results of the study, it was found that the word that most represented the positive opinion of Shopee customers was "Good" with a total of 4684 words. While the word that represents the most negative opinion is "Seller" with 68 words. From the five sentiment analysis models tested, the average value of the confusion matrix is ​​obtained, which are precision=1, recall=0.97, and f1-score=0.98. From this research, it can be concluded that the SVM algorithm is proven to be applicable in conducting sentiment analysis on user reviews of Shopee products with an average accuracy rate of 97.3%.
Implementation of Exploratory Data Analysis and Artificial Neural Networks to Predict Student Graduation on-Time Muliani, Sonia Sri; Sihombing, Volvo; Munthe, Ibnu Rasyid
Sinkron : jurnal dan penelitian teknik informatika Vol. 8 No. 2 (2024): Article Research Volume 8 Issue 2, April 2024
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/sinkron.v8i2.13658

Abstract

Almost all universities in Indonesia face the problem of a low number of students graduating on time. This will affect higher education accreditation. For this reason, universities must pay attention to the timely graduation of their students. The way that can be taken is to predict students' graduation on time. This research aims to predict students' timely graduations using a combination of exploratory data analysis and artificial neural networks. Exploratory data analysis is used to study the relationship between features that influence students' on-time graduation, while artificial neural networks are used to predict on-time graduation. This research goes through method stages, starting with determining the dataset, exploratory data analysis, data preprocessing, dividing training and test data, and applying artificial neural networks. From the research, it was found that Work features and GPS features greatly influence graduation on time. Students who study while working are less likely to graduate on time compared to students who do not work. Students who have an average GPS above 3.00 for eight consecutive semesters will find it easier to graduate on time. Meanwhile, Age and Gender features have no effect on graduating on time. With a percentage of 50% training data and 50% test data, epoch 100, and learning rate 0.001, the best network model was obtained to predict graduation on time with an accuracy rate of 69.84%. The research results also show that the amount of test data and the learning rate can influence the level of accuracy. Meanwhile, the number of epochs does not affect the level of accuracy.
A Comparative Analysis of Machine Learning Algorithms for Predicting Paddy Production Aditya, Nanda; Munthe, Ibnu Rasyid; Sihombing, Volvo
Sinkron : jurnal dan penelitian teknik informatika Vol. 8 No. 2 (2024): Article Research Volume 8 Issue 2, April 2024
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/sinkron.v8i2.13666

Abstract

For countries with large populations, such as Indonesia, food security is a very important issue. The majority of Indonesia's population depends on rice as their main food, and paddy is one of the most widely cultivated food commodities. The very good and accurate national paddy production prediction results really support decisions regarding national paddy production targets for the coming period. Therefore, to ensure supply and price stability, paddy availability must be predicted. Many studies have used machine learning to predict crop yields. By learning important patterns and relationships from input data, machine learning can combine the advantages of other methods to make better predictions of paddy yields. The aim of this research is to conduct a comparative analysis between three machine learning algorithms, namely, random forest, decision tree, and k-nearest neighbors, in predicting paddy production. To determine which algorithm is the best, a model evaluation is carried out using the coefficient of determination (R2-score), mean absolute error (MAE), and mean squared error (MSE). This research goes through methodological stages, starting from collecting datasets, data preprocessing, training and testing split datasets, applying algorithms, and evaluating the model. From this research, results were obtained for the random forest algorithm with an R2-score of 82.38%, MAE of 261726.20, and MSE of 2.19495E+11. For the decision tree, the R2-score was 79.62%, MAE was 323257.99, and MSE was 2.49304E+11. Meanwhile, k-nearest neighbors obtained an R2-score of 76.25%, MAE of 318433.42, and MSE of 2.90577E+11. The results of this research show that the random forest algorithm is the best for predicting paddy production because it obtains a larger R2-score as well as smaller MAE and MSE results.