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Puspita Sari, I Gusti Agung Istri
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Evaluasi Program Pengujian Kendaraan Bermotor Drive Thru (Studi Kasus pada UPT Pengujian Kendaraan Bermotor Kota Denpasar) Puspita Sari, I Gusti Agung Istri; Yasintha, Putu Nomy; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 1 (2018): Jurnal Citizen Vol 1 No 1 2018
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Abstract

ABSTRACT Transportation is important in national development, therefore a transportation service should be done well so the public safety can be guaranteed. A transportation service better known as motor vehicle testing or kir. High number of vehicles as happened in Denpasar need a good vehicle test service. Previously, the vehicles testing in the city of Denpasar considered the public too convoluted and takes a long time. Seeing the phenomenon, denpasar government through UPT Pengujian Kendaraan Bermotor sparked a new breakthrough programme known as kir drive thru that have a purpose to improve transportation service in UPT Pengujian Kendaraan Bermotor. Kir drive thru programme can be successful not just seen from the purpose, but also get improvement from the problem that happened during the implementation with evaluation. A policy evaluation is undertaken to assess whether the policy is appropriate to implement and to provide recommendations for future policy implementation. In this study using William N Dunn's policy evaluation theory consisting of sixpevaluationpcriteria. Which is effectiveness,pefficiency, adequacy, equity, responsiveness, and accuracy. This type of research is descriptive qualitative. The results showed that the implementation of kir drive thru program since 2012 has been effectively seen from the predetermined objectives can be achieved. However, if seen from the criteria of efficiency and adequacy there are still some problem that make the drive thru programme less maximum. If seen from the equity, responsiveness and accuracy criteria is can be done well. ThePresultsPofPthePstudyPcanPbePconcludedPthatPthePkir drive thru program has been running well just still not maximal. Keywords: Evaluation, service, vehicle test, drive thru