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All Journal Journal of Educational, Health and Community Psychology GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling Psikologi Konseling: Jurnal Kajian Psikologi dan Konseling Jurnal Muara Ilmu Sosial, Humaniora, dan Seni Jurnal Muara Ilmu Ekonomi dan Bisnis
Zamralita, Zamralita
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Arts Education Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Journal of Educational, Health and Community Psychology

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The Role of Psychological Capital to Job Performance with Work Engagement as Mediator of Employee Zamralita, Zamralita
Journal of Educational, Health and Community Psychology VOL 13 NO 3 SEPTEMBER 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v13i3.29723

Abstract

A democratic state is obliged to ensure the fulfilment of the rights of its people, including the right to access quality public services. The quality and effectiveness of public services in Indonesia are currently facing significant challenges, as evidenced by a decline in the standard of service provision. This study emphasises the significance of psychological capital in enhancing job performance, with work engagement as a mediating factor. This study used quantitative methods and data collection techniques through convenience sampling, with a total of 317 participants. The instruments are used in this study for the measurement of variables are the Individual Work Performance Questionnaire, the Psychological Capital Questionnaire and the Utrecht Work Engagement Scale. The results showed that psychological capital can predict job performance, psychological capital can predict work engagement, and work engagement can predict job performance. Additionally, this study proved that work engagement functions as a mediator between psychological capital and job performance. By enhancing psychological capital and work engagement, the quality of public services can be enhanced, which will have a beneficial impact on public trust and public welfare.
Co-Authors Angesti, Nadya Ganis Aryani, Fransiska Xaveria Basaria, Debora Chan, Rosyeni Denata, Medelin Haropis, Yahdi Fahlevi Hasim, Viona Clara Idulfilastri, Rita Markus Idulfilastri, Rita Markus Koesma, Rismiyati Lie, Daniel Luthfiana, Nusaiba Markus Idulfilastri, Rita Markus, Rita Nesa Lydia Patricia, Nesa Lydia Nurramadhania, Khairuzahra Putri Prabandari, Amelia Kania Puspita, Debora Dwi Putri Leleng Wilis, Anastasia Radiani, Danya Saraswati, Kiky Dwi Hapsari Susanto, Priscilla Viona Venesia, Venesia Violany, Refacha Wijaya, Kresna Surya Wiranata, Kevin