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All Journal Proceeding of the Electrical Engineering Computer Science and Informatics Jurnal Sistem Informasi
Pinem, Ave Adriana
Universitas Indonesia
Computer Science & IT Electrical & Electronics Engineering

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Journal : Jurnal Sistem Informasi

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INFORMATION SHARING AND MECHANISM IN ONLINE COMMUNITY: A NETNOGRAPHY STUDY Septiane Andriane; Ave Adriana Pinem; Putu Wuri Handayani
Jurnal Sistem Informasi Vol. 15 No. 1 (2019): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (440.422 KB) | DOI: 10.21609/jsi.v15i1.828

Abstract

The emergece of C2C (customer to customer) community in e-commerce platform is expected to boost the number of SME moving to online plaform. Since the community could provide information and experience required by new e-commerce players. This study aims to analyse what information is shared by members in C2C community and what is the information sharing mechanism that implemented on it. Netnographic study was conducted by observing 1002 posts from the Bukalapak community for six months. As Bukalapak is one of the largest C2C platfom in Indonesia. The result shows that the information shared could be classified by keyword in to five classes, namely categories of tips and tricks, ideas and problems with third parties, ideas and problems of features, community, and question and answer. The information category that has not been covered by Bukalapak original categories is and problems with third parties which mentioned in many posts by community member. The mechanisms used to share the information are including, standard, policy, status and reward.
Virtual Tour Actual Usage: The Influence of Perceived Benefits and Sacrifices Azzahra Putri Ramadhanty; Putu Wuri Handayani; Ave Adriana Pinem; Muhammad Hafizhuddin Hilman
Jurnal Sistem Informasi Vol. 17 No. 2 (2021): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (378.03 KB) | DOI: 10.21609/jsi.v17i2.1103

Abstract

Virtual tours are developed as alternatives to traditional tourism in Indonesia. This quantitative study analyzed factors that influence actual virtual tour usage. A survey was conducted with 1,125 respondents who were aware of virtual tour services. The data were processed using covariance-based structural equation modeling. The results indicate that perceived benefits and sacrifices influenced behavioral intention to use these services. However, accessibility did not affect this intention. Behavioral intention to use significantly affected actual virtual tour usage. This research can help virtual tour providers and regulators increase service utilization and implementation.
Co-Authors Azzahra Putri Ramadhanty Azzahro, Fatimah Fatimah Azzahro Hadjar, Siti Handayani, Putu Wuri Muhammad Hafizhuddin Hilman Puspitarini, Wita Riri Satria Satria, Riri Septiane Andriane Siti Hadjar Wita Puspitarini