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Lusiani, Milawati
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Humanities Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering

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DESCRIPTION OF THE LEVEL OF PATIENT SATISFACTION WITH NURSING SERVICES IN PATIENT DR. DRAJAT PRAWIRANEGARA SERANG Lusiani, Milawati; Yusnita, Erny; Rachmaniah, Dini; Mujiyanti , Sri; Nurhayati; Puspa Sari, Ike
Journal of Industrial Engineering & Management Research Vol. 1 No. 3 (2020): Oktober 2020
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.009 KB) | DOI: 10.7777/jiemar.v1i3.88

Abstract

Prime nursing services are services provided to patients based on quality standard to meet the needs and wants of patients so that patients can get satisfaction (Qingwei, 2012) The purpose of this research is to know the description of Patient Satisfaction Level on Nursing Service in Inpatient Room of RSUD dr. Drajat Prawiranegara Serang 2018. Variables in this study are attitude, action, attention, responsibility, ability, appearance. The research method used is descriptive with the number of samples 92. Sampling technique used is a quota sampling technique. The results of each variable were satisfied with attitude result (80,4%), action (57,6%), attention (48,9%), responsibility (79,3%), ability (75,0% ), and appearance (65.2%). Suggestion from researcher expected RSUD dr. Drajat Prawiranegara can improve the reliability and quality of nursing services in order to achieve excellent service for patients.
INFLUNCE OF HEALTH EDUCATION USING AUDIOVISUAL FOOT EXERCISES OF KNOWLEDGE AND SPECIALIZATION IN PATIENTS WITH DIABETES MELLITUS AT RSUD dr. DRADJAT PRAWIRANEGARA SERANG Yusnita, Erny; Asra, Asra; Sulesmi, Siti; Lusiani, Milawati
Journal of Industrial Engineering & Management Research Vol. 1 No. 4 (2020): December 2020
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (394.169 KB) | DOI: 10.7777/jiemar.v1i4.100

Abstract

Diabetes mellitus (DM) is the presence of insulin deficiency, reduced insulin or both of which cause metabolic disorder characterized by hiperglicemia, can cause diabetic neuropathy, foot ulcers, retinopathy, nephropathy, and vascular disorders. One way to prevent injury and improve blood circulation with foot exercises health education. But there are still many people with diabetes mellitus who do not know and do foot gymnastics.. The objective of this reseach is how to know influence of health education using audio-visual foot exercises of knowledge and specialization in DM patients in RSUD dr. Dradjat Prawiranegara Serang. This is quasi experimental reaseach with One Group Pre and Post Test Design that was done at the medical care room in RSUD Dr. Dradjat Prawiranegara Serang from Desember 2017 to February 2018 with 33 samples. Data instruments were quesionery. Univariate analysis (mean of knowledge and specialization) and bivariate analysis with computerized T dependen test. Result shows significant influenced of mean knowledge and specialization between before and after foot exercises (p= 0,00; p= 0,000). Based on the results of this research is expected to the hospital, especially the health promotion department to develop promotional activities using various methods and media so as to increase interest and motivation for people with DM. Also expected to incorporate foot exercise in DM patients into one of the health promotional activities in RSUD dr. Dradjat Prawiranegara Serang.
Co-Authors Asra, Asra Mujiyanti , Sri Nurhayati Puspa Sari, Ike Rachmaniah, Dini Sulesmi, Siti Yusnita, Erny