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All Journal JURNAL ECONOMIA JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam) Dinasti International Journal of Digital Business Management Jurnal Bina Bangsa Ekonomika
Liantifa, Melifia
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Journal : Dinasti International Journal of Digital Business Management

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THE INFLUENCE OF AUTHENTIC LEADERSHIP, SELF EFFICACY AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR ON TOTAL QUALITY MANAGEMENT (TQM) THROUGH ORGANIZATIONAL CULTURE Siswadhi, Ferry; Liantifa, Melifia; Yelnim, Yelnim
Dinasti International Journal of Digital Business Management Vol. 4 No. 6 (2023): Dinasti International Journal of Digital Business Management (October-November
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v4i6.2108

Abstract

The reason for this study is to confirm the effectiveness of authentic leadership, self-efficacy, and organizational citizenship behavior on total quality management through organizational culture.. All respondents in this study were construction officers in Sungai Penuh City, Jambi Regency, Indonesia. Since the method used was full sampling method, the number of respondents obtained was 105. The information used in this study is primary information. This study uses model testing using structural equation modeling (SEM). As a result, authentic leadership, self-efficacy and OCB have a 33.5% influence on the organizational culture of structural officers in Sungai Penuh city, and authentic leadership, self-competence Self-efficacy, OCB and organizational culture have a 33.5% influence on the agency's organizational culture officers in Sungai Penuh city that it had a 75.2% impact on the Quality Management (TQM) of the Sungai Penuh City Structural Authority.
Co-Authors Efdison, Zefri Indra Budaya, Indra Lestari, Anggia Ayu Lova, Anggil Nopra Siswadhi, Ferry Wahyu Tri Saputra Y, Yelnim Yelnim, Yelnim