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All Journal JIKSI (Jurnal Ilmu Komputer dan Sistem Informasi) Journal of Research in Business, Economics, and Education International Journal Of Science, Technology & Management (IJSTM)
Kelvin
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THE INFLUENCE OF WORK COMPETENCE, WORK DISCIPLINE AND WORK SATISFACTION ON EMPLOYEE PERFORMANCE IN PT SARI KREASI INDONESIA Laidy, Yenny; Anita; Kelvin; Ghoward, Dhevin; Steven; Khairani, Rafida
Journal of Research in Business, Economics, and Education Vol 1 No 2 (2019): December Edition
Publisher : STIE Kusuma Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (218.269 KB)

Abstract

PT. Sari Kreasi Indonesia is a company engaged in the sale of food and beverages (Food and Beverages). The purpose of this study was to examine and analyze the effect of supervision, communication, work stress and employee performance at PT. Sari Kreasi Indonesia. Declining employee performance due to lack of supervision, communication is not good and employees are experiencing stress at work. The population and sample in this study amounted to 62 employees. The research method uses multiple linear regression analysis techniques. The results showed that the value of supervision was obtained tcount > ttable or 2.130 > 2.002 and significant obtained 0.037 < 0.05. The communication value has tcount > t table or 3.694 > 2.002 and the significance obtained is 0.000 < 0.05. The value of work stress tcount > ttable or 2.681 > 2.002 and the significance obtained 0.010 < 0.05. The test results obtained calculated F value (14.711) > F table (2.76) and a significance probability of 0.000 < 0.05. The results of the determination coefficient test of 0.403 this means that 40.3% of the variation in employee performance can be explained by variations in supervision, communication and work stress while the remaining 59.7% is explained by other variables not examined in this study, such as career development, job analysis, training and so on. The conclusion in this study shows that supervision, communication and work stress partially have a positive and significant effect on employee performance at PT. Sari Kreasi Indonesia (Food and Beverages). Simultaneously supervision, communication and work stress have a positive and significant effect on employee performance at PT. Sari Kreasi Indonesia (Food and Beverages).
EFFECT OF SUPERVISION, COMMUNICATION AND JOB STRESS ON EMPLOYEE PERFORMANCE IN PT SARI KREASI INDONESIA (FOOD AND BEVERAGES) Rafida Khairani; Yenny Laidy; Anita; Kelvin; Dhevin Ghoward; Steven
Journal of Research in Business, Economics, and Education Vol. 1 No. 2 (2019): December
Publisher : Kusuma Negara Business School

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sari Kreasi Indonesia is a company engaged in the sale of food and beverages (Food and Beverages). The purpose of this study was to examine and analyze the effect of supervision, communication, job stress and employee performance at PT. Sari Kreasi Indonesia. Declining employee performance due to lack of supervision, communication is not good and employees experience stress at work. The population and sample in this study amounted to 62 employees. The research method uses multiple linear regression analysis techniques. The results showed that the value of supervision obtained tcount> ttable or 2.130> 2.002 and significant obtained 0.037 <0.05. The communication value has tcount> t table or 3.694> 2.002 and the significance obtained is 0.000 <0.05. Job stress value tcount> ttable or 2.681> 2.002 and significant obtained 0.010 <0.05. The test results obtained calculated F value (14.711)> F table (2.76) and a significance probability of 0.000 <0.05. The coefficient of determination test results of 0.403 this means that 40.3% of the variation in employee performance can be explained by variations in supervision, communication and job stress while the remaining 59.7% is explained by other variables not examined in this study, such as career development , job analysis, training and so on. The conclusion in this study shows that supervision, communication and job stress partially have a positive and significant effect on employee performance at PT. Sari Kreasi Indonesia (Food and Beverages). Simultaneously supervision, communication and job stress have a positive and significant effect on employee performance at PT. Sari Kreasi Indonesia (Food and Beverages).
Analysis of Service Quality at Beauty Salon in Surabaya Using the ServQual Method Suhatati Tjandra; Andri Suhartono; Kelvin; Sharon
International Journal of Science, Technology & Management Vol. 4 No. 1 (2023): January 2023
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v4i1.702

Abstract

This research was conducted to analyze and determine service quality and supporting attributes and to find gaps or discrepancies between consumer expectations and perceptions to improve service quality and provide solutions to existing problems. Analysis of service quality is carried out using the Servqual Method (Service Quality), a method used to measure service quality. This Servqual method measures how well a service provided by a company/service is expected to be received. This Servqual method includes 5 Gaps with five attribute dimensions: Tangibles, Responsiveness, Assurance, Reliability, and Empathy. The data needed to analyze is by distributing questionnaires to customers and management. The results of distributing questionnaires to 27 respondents and the results of the analysis show that there is a gap between consumer expectations and the perceptions received. The most significant gap is in Gap 5 with the PS2 attribute -1.073, with repair solutions ensuring consumers are comfortable by inviting them to choose a comfortable seat. Gap 1 is on the TS1 attribute -0.215, so a solution is provided to ensure the cleanliness of the salon equipment used. Gap 2 is on the PS3 attribute -0.67 and is given a solution namely, staff must rearrange management service standards and ensure staff responds well to customers. Gap 3 on AS4 attributes -0.73 with improvement solutions, namely rearranging good service standards so that the advertisements promoted are appropriate, gap 4 there are two attributes that are not managed to fulfill, namely TS5 and TS6 so that suggestions for improvements were given to install automatic air fresheners in every corner of the room and look for the best internet network provider and increase internet network speed.
SPK MENENTUKAN SUPPLIER BAHAN BAKU PEMBUATAN KERUPUK MENGGUNAKAN METODE AHP Kelvin; Zyad Rusdi
Jurnal Ilmu Komputer dan Sistem Informasi Vol. 11 No. 1 (2023): JURNAL ILMU KOMPUTER DAN SISTEM INFORMASI
Publisher : Fakultas Teknologi Informasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jiksi.v11i1.24108

Abstract

Suppliers are one of the factors that are very influential in the factory business, especially food manufacturing factories, such as one of the snacks in Bangka, namely crackers. Therefore, to be able to determine reliable suppliers for the quality of their goods, a system is needed to make decisions. The Decision Support System (DSS) uses the Analytic Hierarchy Process (AHP) method which will be used to assist the AB factory in determining which suppliers whose raw material quality is suitable for use at affordable prices. Raw material supplier data is in accordance with the results of interviews and observations with the factory owner so that the system is made according to the owner's wishes. The resulting output results are also in accordance with the desired raw materials.
Co-Authors Andri Suhartono Anita Dhevin Ghoward Ghoward, Dhevin Khairani, Rafida Laidy, Yenny Rafida Khairani Sharon Steven Tjandra, Suhatati Yenny Laidy Zyad Rusdi