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All Journal Biopsikososial: Jurnal Ilmiah Psikologi Fakultas Psikologi Universitas Mercubuana Jakarta Syntax Literate : Jurnal Ilmiah Indonesia Jurnal Mitra Manajemen EQIEN - JURNAL EKONOMI DAN BISNIS Jurnal Keuangan dan Bisnis Jurnal Ilmiah Akuntansi dan Keuangan Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) JPM: JURNAL PENGABDIAN MASYARAKAT Indonesian Journal of Economy, Business, Entrepreneuship and Finance (IJEBEF) Journal of Social Responsibility Projects by Higher Education Forum Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan Optimal: Jurnal Ekonomi dan Manajemen Jurnal Manajemen dan Bisnis Madani JISMA: Jurnal Ilmu Sosial, Manajemen, dan Akuntansi Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis (JUPSIM) SABAJAYA Jurnal Pengabdian Kepada Masyarakat Jurnal Riset Rumpun Ilmu Ekonomi (JURRIE) Jurnal Keuangan dan Bisnis Business and Investment Review
Lutfi Alhazami
Universitas Dian Nusantara
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Astronomy Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Neuroscience Public Health Social Sciences Transportation Other

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Journal : JISMA: Jurnal Ilmu Sosial, Manajemen, dan Akuntansi

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PENGARUH SUPPLY CHAIN MANAGEMENT TERHADAP KEUNGGULAN KOMPETITIF DAN KINERJA PERUSAHAAN PADA UMKM INDUSTRI KULINER DI JAKARTA BARAT Derani Syahreva; Lutfi Alhazami
JISMA: Jurnal Ilmu Sosial, Manajemen, dan Akuntansi Vol 1 No 4 (2022): Oktober 2022
Publisher : Melati Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59004/jisma.v1i4.190

Abstract

This study aims to determine the effect of supply chain management on competitive advantage and company performance in the culinary industry SMEs in West Jakarta. This study uses a quantitative approach with the subject of this research is the culinary industry SMEs in West Jakarta. The number of samples is 92 and the instrument used is a questionnaire. Instrument quality testing includes validity and reliability tests using IBM SPSS 26. The data analysis method uses path analysis. The results show that supply chain management affects company performance, supply chain management affects competitive advantage, superiority Competitive advantage affects the company's performance, and supply chain management affects the company's performance through or without competitive advantage. However, it tends to have a direct effect on company performance. This analysis was only conducted in the West Jakarta area and this study only examined the supply chain management, competitive advantage. So there are other variables that affect the company's performance that are not included in this study.
PENERAPAN METODE ANALISIS EMPIRIS ANTRIAN DAN KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH PADA BANK Vera Budyarti; Lutfi Alhazami
JISMA: Jurnal Ilmu Sosial, Manajemen, dan Akuntansi Vol 1 No 4 (2022): Oktober 2022
Publisher : Melati Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59004/jisma.v1i4.228

Abstract

Customer satisfaction is a person's feelings of pleasure or disappointment that arise after comparing the expected product performance (results) to the expected performance. This research is quantitative with associative design. This type of quantitative research is research obtained from the processing of numbers. In this study the variables are queues (X1) and service satisfaction (X2) which are independent variables and customer satisfaction (Y). The results showed that the queuing variable and service quality together affected the customer satisfaction variable due to the significance value <0.05. The limitations of the study are several factors that further researchers can pay more attention to to further refine their research because the research itself certainly has shortcomings that need to be improved.
Co-Authors Abubakar Betan Allya Agfara Chayatul Jannah Derani Syahreva Diwa Yudo Harsono Edward Gland Tetelepta Elisabeth Christian Farhan Kusuma Ramadhan Harjono Sibarani Irwanto Israel Eko Bima Sutopo Jasiyah, Rabiyatul Kelvin Syahrul Aditya Kezia Angelita Lingga Yuliana Moch. Jerry Panggaresta Natanael Pasaribu Nike Larasati Nurliya Apriyana Ray Fauzan Rudy Sugiharto Rudy Sugiharto Selly Beauty Wahayu Tjan Steffi Laurencia Steffi Laurencia Tria Emi G Tria Emi Goulisa Vera Budyarti