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All Journal JUIMA : Jurnal Ilmu Manajemen Ngayah: Majalah Aplikasi IPTEKS
Patra, I Nyoman
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Computer Science & IT Economics, Econometrics & Finance

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PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN PADA BIRO PERJALANAN WISATA PT. BARATA DEWATA ASRI BALI Patra, I Nyoman; Rani, Ni Wayan
JUIMA : JURNAL ILMU MANAJEMEN Vol 9 No 1 (2019): JUIMA : JURNAL ILMU MANAJEMEN
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (437.564 KB) | DOI: 10.36733/juima.v9i1.471

Abstract

The purpose of this research is to test and analyze the inuence of service quality consisting of Tangible, Empathy, Responsiveness, Reliability, and Assurance to customer satisfaction at the Travel Bureau of PT. Barata Dewata Asri Bali. Types of data used in this study are quantitative data and qualitative data, with data sources namely primary data and secondary data. Methods of data collection is done by distributing koesioner and interview. The number of samples in the study of 115 respondents came from customers at the Travel Bureau of PT. Barata Dewata Asri Bali. The analysis technique used is multiple linear regression analysis.The results showed that, the quality of services include Empathy, Responsiveness, Reliability, Assurance signicantly inuence customer satisfaction At Travel Bureau PT. Barata Dewata Asri Bali, while the quality of service includes Tangible has no signicant effect on customer satisfaction At Travel Bureau PT. Barata Dewata Asri Bali.
PENERAPAN TEKNOLOGI PESTISIDA NABATI DAN HAYATI DALAM RANGKA MEMPERKUAT BUDIDAYA PADI BERBASIS ORGANIK DI DESA PELIATAN UBUD KABUPATEN GIANYAR BALI Swaputra, Ida Bagus; Martiningsih, Ni Gst. Ag. Gde Eka; Putra, I Nyoman Gde Maha; Patra, I Nyoman; Widnyana, I Ketut
Ngayah: Majalah Aplikasi IPTEKS Vol 10 No 1 (2019): Ngayah: Majalah Aplikasi IPTEKS
Publisher : Forum Layanan IPTEKS Bagi Masyarakat (FLipMAS) Wilayah Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Teges Subak group and the Subak Putungan group face problems in controlling pests and diseases in rice and secondary crops. In rice plants farmers are very disadvantaged by attacks of pests and diseases that cause rice plants to become puso (empty grains and red stems). The attack of pests and diseases causes rice production to decrease by more than 50%, which is very detrimental to farmers in Subak Teges and Subak Putungan. The main objectives of the program to implement appropriate technology to the community of these farmer groups are (1) To help farmers in integrated pest and disease control technology, (2) Providing productive rice planting techniques, (3) Providing training in the manufacture of locally based plant-based pesticides, (4)Providing techniques for making biological pesticides based on Trichoderma sp, Metharizium sp, and Glyocladium sp, (5) Providing techniques for the application of vegetable and biological pesticides to rice plants, (6) Training farmers in the technique of monitoring pests and diseases in the field. The method used is counseling, training and mentoring. The expected outcome of this community-based application of appropriate technology activities is; 80% of farmers understand and are skilled in making vegetable and biological pesticides, 90% of farmers understand and are skilled in implementing integrated pest and disease control technology and 90% of farmers understand and are skilled in monitoring pests and diseases in the field, farmers are able to produce 50 liters of vegetable pesticides themselves, farmers are able to produce50 kg of their own biological pesticides, attacks of pests and diseases have decreased by 75%.
Co-Authors I Ketut Widnyana Ida Bagus Swaputra Ni Gst. Ag. Gde Eka Martiningsih Putra, I Nyoman Gde Maha Rani, Ni Wayan