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All Journal Ensiklopedia of Journal Jurnal Riset Kefarmasian Indonesia Borneo Community Health Sevice Journal
Yulis, Rahma
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Arts Humanities Computer Science & IT Dentistry Education Health Professions Immunology & microbiology Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Physics Public Health Social Sciences

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Journal : Ensiklopedia of Journal

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BEBERAPA FAKTOR YANG BERHUBUNGAN DENGAN KEPUASAN PASIEN TERHADAP LAYANAN KESEHATAN PRIMER Masdah, Siti; Janah, Esti Nur; Yulis, Rahma; Kadir, Abd; Yulita, Hendra
Ensiklopedia of Journal Vol 6, No 3 (2024): Vol. 6 No. 3 Edisi 1 April 2024
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v6i3.2290

Abstract

Patient satisfaction is a customer response to fulfilling needs and expectations. The Rambah Samo I Puskesmas is one of the Puskesmas in Rokan Hulu Regency which has experienced a decrease in the number of patient visits utilizing services. The purpose of the study was to determine the relationship of several factors with patient satisfaction with primary health services. Quantitative research type with cross sectional design. The research was conducted in 2023 with a sample of 99 people. The research instrument used a research questionnaire. Data analysis was carried out univariate and bivariate. The results showed there was a relationship between reliability (p value 0.043), responsiveness (p value 0.040, POR 2.751) and there was no relationship between assurance (p value 1.000). It is recommended to the Puskesmas to be able to improve the quality of health services consisting of administrative officers, health worker services, and pharmacy services in order to provide friendly and attentive service to patients and provide clear information to patients.Keywords: Reliability, Patient, Health Center
HUBUNGAN ANTARA BEBAN KERJA DAN STRES KERJA DENGAN KUALITAS TIDUR PERAWAT INSTALASI GAWAT DARURAT Situmeang, Lamria; Kadir, Abd; Saputra, M. Khalid Fredy; Yulis, Rahma; Werdini, Yoessy Etna
Ensiklopedia of Journal Vol 6, No 4 (2024): Vol. 6 No. 4 Edisi 3 Juli 2024
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v6i4.2605

Abstract

Poor sleep quality is a condition where, when someone is sleeping, they feel the desire to wake up from sleep as soon as possible. Workload and work stress have an important effect on sleep quality in nurses. The purpose of the study was to determine the relationship between workload and work stress with the quality of sleep of emergency department nurses. The type of research is quantitative with a cross sectional design. The research was conducted at PKU Muhammadiyah Gombong Hospital in July 2022. The research sample was nurses in the Emergency Department of PKU Muhammadiyah Gombong Hospital, totaling 41 with the sampling technique using total sampling. The research instrument used a research questionnaire. Data analysis was done univariate and bivariate. The results showed there was a relationship between workload (p value: 0.002) and work stress (p value: 0.000) with sleep quality in nurses.  It is recommended for nurses to make the best use of rest time before work, such as doing sleep hygiene by limiting food and drinks before bed, starting to sleep and waking up at the same time, limiting napping hours, creating special rituals before bed, creating a comfortable sleeping environment, and exercising regularly in the morning or afternoon.
Co-Authors Abd Kadir, Abd Andi Wahyuni Ilham Syam, Ilham Janah, Esti Nur M, Renaldi Masdah, Siti Mega Yulia Njortetma, Alfredo A Saputra, M. Khalid Fredy Situmeang, Lamria Syahrianti, Dani Werdini, Yoessy Etna Yulita, Hendra