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Journal : Jurnal Sistem Informasi

EVALUATION OF USER SATISFACTION FOR PASSER BORDER INFORMATION SYSTEM THE STATE OF INDONESIA AND TIMOR-LESTE Fransiskus Mario Hartono Tjiptabudi; Skolastika Siba Igon; Raul Bernardino
Jurnal Sistem Informasi Vol. 14 No. 1 (2018): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (614.699 KB) | DOI: 10.21609/jsi.v14i1.579

Abstract

The administrative process that had previously applied to the cross border Post or ‘Pos Lintas Batas Negara (PLBN)’ is integrated with the way of manuscript the passport data information or ‘Pas Lintas Batas (PLB)’-special card for habitants whereas living a long site of the both coutries border (Indonesia and Timor-Leste), information on a card and then do a recapitulation. This manuscript administration gave unfavourable result such as not have proper archiving in the filing cabinet and difficulty of the search data for the report purpose. To solve these problems, then it has been developed and implemented an application which called ‘Sistem Informasi Pelintas Batas Wilayah Negara (SINTASWIN).’ This Sintaswin application is applied to the immigration authorities in order to record and control the border crosser (traveler). This system will support the national policies and strategies of the Government in managing boarder region. However, the implementation of any application system has it constraints; therefore it needs to be evaluated such as to evaluate end user satisfaction. This study aims to evaluate the satisfaction of users by applying End User Computing Satisfaction (EUCS) methods in order to produce recommendations for the improvement and system development in the future.
Integrated Information and Communication Media Based on Organization Goal-Oriented Requirement Engineering (OGORE) Fransiskus Mario Hartono Tjiptabudi
Jurnal Sistem Informasi Vol. 19 No. 1 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1212.8 KB) | DOI: 10.21609/jsi.v19i1.1198

Abstract

The BPD NTT pension fund is a company incorporated as a legal entity that manages and runs a pension benefit program for BPD NTT employees. In its current business process, BPD NTT does not yet have a capable media to accommodate the information and communication needs of participants and interested parties, as a business branding and service facility for the participants. The problem that occurs is in the need elicitation stage when developing the information and communication media. For example, if the development is carried out by applying the Global eXtreme Programming (GXP) model, in the exploration phase the Organizational Goal-Oriented Requirement Engineering (OGORE) method will be applied to elicit needs that base each activity on organizational goals. The results of the research are in the form of web-based information and communication media modeling based on IT goals which are described in various tasks equipped with actors and resources used as well as KPIs that are integrated into each goal.