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All Journal CESS (Journal of Computer Engineering, System and Science) SemanTIK : Teknik Informasi Electro Luceat CogITo Smart Journal Matrik : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer Jurnal Tekinkom (Teknik Informasi dan Komputer) Jurnal Pengabdian kepada Masyarakat Indonesia (JPKMI) Klabat Accounting Review

Erienika Meiling Lompoliu

Fakultas Ekonomi Dan Bisnis, Universitas Klabat

Author-ID : 1561604

Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Nursing Physics Public Health

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Penerapan COBIT 5.0 Domain Deliver, Service And Support (DSS) Untuk Audit Sistem Informasi NOSS-A (Studi Kasus : Telkom Witel Manado) Joe Yuan Mambu; Mirielle Patricia Huwae; Erienika M Lompoliu
Electro Luceat Vol 7 No 1 (2021): Electro Luceat (JEC) - July 2021
Publisher : LPPM Poltek ST Paul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32531/jelekn.v7i1.358

Information systems have become one of the fundamental requirements for organizations or companies. With an information system, business processes can run more effectively. Next Generation Operation Support System Assurance (NOSS-A) is an information system used by PT. Telekomunikasi Indonesia Tbk, to monitor and record internet disruption complaints of Indihome service. The NOSS-A Information System manages a lot of data related to customer and staff data. For this reason, in this study, the research was carried out to audit the NOSS-A information system to see whether there is a need for an improvement in the information system, based on audit results that can show the impact of the effectiveness and capability level achieved. The audit standard used in this study is COBIT 5.0 with the domain Deliver, Service and Support. The results obtained from this study are the NOSS-A Information System is at level 4 which means the activities on the DSS domain has been done and monitored regularly. The NOSS-A Information System needs to have a regular evaluation with target improvement to increase its level in the future.

Information Technology Audit at XYZ Agency, a Government Institution, Using COBIT 5 Framework in Domain Delivery, Service and Support Joe Yuan Mambu; Gideon Fernando Tengker; Erienika M Lompoliu; Axcelino Langi
CESS (Journal of Computer Engineering, System and Science) Vol 6, No 2 (2021): Juli 2021
Publisher : Universitas Negeri Medan

Technology has become an important component used by humans to facilitate them in finishing work in this digital era. XYZ institution utilizes technology, especially in the field of e-government to help each employee in doing their duties and responsibilities. In carrying out the responsibility as a government agency especially that is involving or related to the field of information technology may sometimes encounter problem. To find out the extent of information technology management in the XYZ institution, an audit is required. An audit, in the form of COBIT 5 framework within the DSS Domain, was carried out to oversee the work as well as infrastructure management within the information technology area in the XYZ institution. The result of the audit conclude that the within the DSS domain the organization reached level 2 which means task are being done but not yet managed by the organization. There are rooms for improvement by establishing the process through standard operation procedures (SOP).

JOURNALYZ: An Android-Based Gamification of Bookkeeping Simulation Erienika Meiling Lompoliu
CogITo Smart Journal Vol 7, No 2 (2021): Cogito Smart Journal
Publisher : Fakultas Ilmu Komputer, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31154/cogito.v7i2.349.436-446

Learning process often be a burden for students. Complex concepts in accounting can difficult be if not intimidating even for undergraduate students and gamification of that lesson can be a solution. Numbers of empirical studies has shown that, due to its unique approach, have positive effects for younger audience and could add another channel for students aside the existing conventional media. Journalyz is intended to be a gamified education for undergraduate students studying accounting and evaluating business transactions based on real-world examples. This program will assist students in developing a solid grasp of the business transactions of a merchandising and service firm as well as being acquainted with the many forms of transactional papers used in business. Furthermore, students will learn to assess transactions utilizing business documentation and record them on relevant accounts. The app is build for Android devices so it is handy and simple to be used anywhere.

CREB1T: A Gamification of Double Entry Accounting System Based on Android Application Erienika Meiling Lompoliu
CogITo Smart Journal Vol 6, No 1 (2020): Cogito Smart Journal
Publisher : Fakultas Ilmu Komputer, Universitas Klabat

All is altered by technology. Every aspect of our lives is now, in one way or another, heavily dependent on or seamlessly improved by technology. Different technology media, channels and resources, especially in the higher education, have greatly affected the method of pedagogy in recent years. First was computer-based learning, which has replaced most of the traditional way in reading, learning and test taking. This include the use of electronic books, videos and the computer-based exams. On the other hand, gamification has been able to enhance students' understanding of learning. From the usual monotonous reading to the recollection of a enjoyable game-like experience, which gives them the feeling of pleasure instead of pressure. The students undertaking accounting classes have a great deal to learn basic accounting including debit and credit principles – a double entry accouting system method, which are one of the essentiaal and important to the skills they have in the real world, and yet they can be repetitive, boring and tearful. The CREB1T application aimed to tackle this issue by incorporating gamification approach in the lesson and deploy it on a mobile application, a platform where most millenials students are receptive with. And since it’s on mobile students may able to learn it anywhere during their spare time giving them freedom to suit their study habit.

IDENTIFIKASI LEVEL KAPABILITAS IT GOVERNANCE MENGGUNAKAN FRAMEWORK COBIT 2019 PADA PT XYZ Cherry Lumingkewas; Maestro Phytagoras; Virjin Fanesa; Michelle Walangitan; Joe Yuan Yulian Mambu; Erienika Lompoliu
Jurnal Tekinkom (Teknik Informasi dan Komputer) Vol 5 No 1 (2022)
Publisher : Politeknik Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37600/tekinkom.v5i1.465

There are numerous frameworks that can be utilized to develop information technology governance when examining corporate governance. COBIT is an auditing framework that auditors use to control and manage IT governance. PT. XYZ is a newcomer in the paint and coating production industry in Indonesia, and to compete with competitors and accommodate corporate goals, a design in IT Governance is required to determine what must be changed. The research aimed to provide an IT governance design that tailored based on what the company needs. The governance design is compiled by using the latest COBIT 2019 framework, which involved interview and quantification of each Design Factor values from the interview. We conducted interviews with prominent IT personnel within the company using the COBIT 2019 framework Design Factor (DF), which includes: enterprise strategy, enterprise goals, risk profile, and I&T related issues, threat landscape, compliance requirement, role of IT, model of IT, and finally IT implementation methods. The results suggest that five core models, including EDM05, APO06, APO14, MEA03, and MEA04, are advised to have a competency level of 2. There is one core model for which a skill level of 3 is indicated, which is BAI09. This study is only concerned with developing an IT governance design; there is no evaluation of the core model or methodology.

INFORMATION TECHNOLOGY AUDIT USING COBIT 5 ON DELIVER DOMAIN, SERVICE AND SUPPORT (DSS) IN PT. XYZ, A MINING COMPANY Joe Yuan Mambu; Valentshea Doringin; Sintya Hamise; Erienika M Lompoliu
semanTIK Vol 6, No 2 (2020): semanTIK
Publisher : Informatics Engineering Department of Halu Oleo University

Information Technology (IT) is crucial for companies. With technology, all jobs can be made easily by humans and can advance business processes more quickly and effectively. To find out the extent of the company's development in IT processing, an audit is needed. Without an efficient use of IT, companies will only waste IT-related investment that has been made. The purpose of this study is to audit IT governance implemented in a mining company XYZ. The IT governance audit that we use is based on the COBIT 5. framework. In this study, we use one Deliver, Service, Support (DSS) domain that includes six subdomains: DSS01 (Manage Operations), DSS02 (Manage Service requests and Incidents), DSS03 (Manage Problems), DSS04 (Manage Continuity), DSS05 (Manage Security Service), and DSS06 (Manage Business Process Control). For data collection in this study, researchers used interviews and questionnaire methods for related parties. The results of the IT Maturity Level for DSS domains reached an average level 2 or Managed Process, which shows that the company was able to operate the IT process yet with unclear definition and standard operating procedure nor evaluation or planned improvement.Keywords; COBIT 5, DSS, Capability Level, IT Auditing

Pelatihan Penggunaan Content Management System dengan Wordpress untuk Website Umum dan Bisnis pada Siswa SMK Negeri 1 Sorong Joe Yuan Mambu; Green Sandag; Erienika Lompoliu; Green Mandias; Marchel Tombeng
Jurnal Pengabdian kepada Masyarakat Indonesia (JPKMI) Vol. 2 No. 3 (2022): Desember : Jurnal Pengabdian Kepada Masyarakat Indonesia (JPKMI)
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jpkmi.v2i3.676

Website is one of the main components of the Internet, therefore those who are able to create website may able to influence, share, sell, advertise their or their company/organization content or products. Especially during the Covid-19 era everything information or business has become available online. This community service aimed to teach and bring awareness of CMS, a non coding method and system that can help user to create website quite fast. One of the advantages of WordPress is that it can be used for various websites and applications. For example, you can use WordPress to create a simple website, to a business website. For business websites, one of the plugin modules provided by WordPress is Woocommerce. With Woocommerce users can make WordPress display into an online store or online store quite easily. According to the questionnaire the training gave user a new perspective that creating and publishing website is isn’t that complicated after all when using Wordpress.

Analisa Tata Kelola Informasi Teknologi Menggunakan Kerangka COBIT 2019 pada Instusi XYZ Erienika Meiling Lompoliu; Gusti Bagus Reynaldo Francolla Francolla; Gabriell Rihart Mandoya; Michelle Debora Walangitan
CogITo Smart Journal Vol. 8 No. 2 (2022): Cogito Smart Journal
Publisher : Fakultas Ilmu Komputer, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31154/cogito.v8i2.427.346-358

Information technology governance has become an essential part of most companies. The use of information technology is not only limited to companies but also educational institutions. Information technology capabilities must keep pace with the times to help achieve process efficiency. Return on investment in information technology is an important consideration, so an assessment of information technology governance needs to be carried out. This study aims to determine how well information technology at the XYZ institution supports companies in doing their business. The COBIT 2019 framework is used in this research to achieve good information technology governance by showing how information technology can be aligned with the business. The study results show that the BAI03 Managed Solutions Identification and Build, BAI07 Managed IT Changes Acceptance and Transitioning, BAI10 Managed Configuration, DSS01 Managed Operations, and DSS05 Managed Security Services processes were found to be priority processes for XYZ institution. Using the COBIT 2019 design factor toolkit, the DSS01 process has a target capability level of 4, while the BAI03, BAI07, BAI10, and DSS05 processes have a target capability level of 3. Each priority process was found to have a capability level of level 1, resulting in a gap in the capability level between the current capability levels and the target capability level. The BAI10 process has the lowest capability level among the five priority processes with a partially rating of 20%.

IT GOVERNANCE CAPABILITY LEVEL IDENTIFICATION OF COBIT 2019 AT THE RSUP PROF. DR. R.D. KANDOU, MANADO, NORTH SULAWESI Joe Yuan Mambu; Rolly Junius Lontaan; Erienika Lompoliu; Jannice Salindeho; Jenifer Sambul
semanTIK : Teknik Informasi Vol 8, No 2 (2022): semanTIK : Teknik Informasi
Publisher : Informatics Engineering Department of Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55679/semantik.v8i2.28547

In terms of technology, governance can be implemented effectively and efficiently if it can provide functionality or value that applies to businesses of all sizes and types. IT governance design can help you explore design factors that influence governance and includes a workflow for planning a governance system for your enterprise. Control Objectives for Information and Related Technologies (COBIT) is a framework created by ISACA that contains guidance or guidance documents that may be useful to auditors, users, and management. COBIT is an internationally recognized and applied best practice for information, information technology, and organizational risk which can be used to define information technology to maximize IT control. As it is required to improve IT service, the design of IT governance was conducted at the Central Unit Hospital (RSUP) Prof. Kandou, Manado, North Sulawesi, using the latest version of COBIT, COBIT 2019. The following is an explanation of the priorities of Malayang Hospital. Governance below 25 points is proficiency level 1. The results shows that there are five objectives that becomes main priority (reaching level 4): EDM03, APO12, BAI02, BAI03 and BAI05. These objectives are the ones recommended to be audited. The second tier that may also suggested to be audited are objectives with capability level 3: APO07, APO08, BAI01, BAI07, DSS01, DSS02 and MEA01.Keywords; COBIT 2019, IT Governance, RSUP Prof. Kandou Malalayang

Information Security Analysis of Online Education Management System using Information Technology Infrastructure Library Version 3 Michelle Cantika Pontoan; Jay Idoan SIhotang; Erienika Lompoliu
MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer Vol 22 No 2 (2023)
Publisher : LPPM Universitas Bumigora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30812/matrik.v22i2.2474

The rapid development of information affects many aspects of human life. So that the field of information security becomes one aspect that must be considered. This study aims to measure the information security awareness and to improve daily operational activities of managing IT services effectively and efficiently. Salemba Adventist Academy has used the Wium Online Education Management System (WIOEM) online system, but in its implementation the security aspects of the system are not yet known. The Information Technology Infrastructure Library (ITIL) v3 framework which is globally recognized for managing information technology is broken down into five parts: Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement. This study focuses on Service Operations with 4 attributes, namely: Security, Privacy, Risk, and Trust. The data collection method used by the researcher was through observation in the form of a questionnaire in taking the number of samples to several students by taking population samples using the Lemeshow method. After the data were collected, the results of the ITIL indicator questionnaire are calculated based on the data security level. The results show that the Security indicator is Level 1, the Privacy indicator is level 3, the Risk indicator is level 3, and the Trust indicator is level 4 on the Data Security Level scale. This shows that the WIOEM system can be used properly according to user expectations and meets several levels of data security according to ITIL v3 framework.

Co-Authors Axcelino Langi Cherry Lumingkewas Erlina Sumanto Gabriell Rihart Mandoya George Morris William Tangka Gideon Fernando Tengker Green Arther Sandag Green Ferry Mandias, Green Ferry Gusti Bagus Reynaldo Francolla Francolla Ika Prayanthi Jannice Salindeho Jenifer Sambul Joe Yuan Mambu Laureenanda Mea Maestro Phytagoras Marchel Thimoty Tombeng Michelle Cantika Pontoan Michelle Debora Walangitan Michelle Walangitan Mirielle Patricia Huwae Ricky Devito Langkedeng Rolly Junius Lontaan Sihotang, Jay Idoan Sintya Hamise Valentshea Doringin Virjin Fanesa

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