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All Journal Jurnal Keperawatan Malang Jurnal Ners Jurnal Peduli Masyarakat
Purnama, Ahmad
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Education Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Nursing Other

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Manajemen Konflik Pada Tatanan Pelayanan Keperawatan Di Rumah Sakit: Literature Review Fitrianingsih, Ana; Anjani, Alya Huwaida; Fitriya, Neng Inggri; Anggraini, Puspa Dewi; Ridwan, Heri; Purnama, Ahmad
Jurnal Keperawatan Malang Vol 8 No 2 (2023): Jurnal Keperawatan Malang (JKM)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat STIKes Panti Waluya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36916/jkm.v8i2.233

Abstract

ABSTRAK Backgorund: The majority of healthcare professionals who offer services in hospitalsare nurses. However, nurses frequently neglect interprofessional partnerships and teamwork in favor of concentrating solely on their individual jobs. This may lead to conflict inside a healthcare organization, which may have an impact on the efficiencywith which nurses provide nursing care. Purpose: The purpose of this literature review is to identify factors that have the potential to cause conflict, the parties involved in conflict management, conflict management strategies or solutions in the nursing workplace, and variables that influence the success of conflict resolution. Methods: A literature review was used as a method in this research. The scientific databases used are Google Scholar, Sage Journals, PubMed, Elsevier, Wiley, BookedCentral,andPortal Garuda. The search results yielded 92 articles.After selection,there were 11 international journal articles and 14 national journal articles. The selection process uses an abstract checklist and a PRISMA checklist. Result: The results of the review show that the factors that cause conflict in health services include work stress, low work satisfaction and motivation, miscoordination a lack of empathy in interdisciplinary collaboration and toxic leadership. The parties involved in conflict resolution are the head of the room, nurse manager, nurses and doctors. Conflict resolution can be carried out with compromising, integrating,cooperative, assertive and obliging strategies which are supported by interdisciplinary communication, management skills, emotional intelligence and the involvement of clinical educators. Conclusion:The aspects that most often cause conflict are work stress and problems with work coordination and interdisciplinary collaboration. The parties most often involved are the head of the room and the nurse manager. Conflict management can be done using an integrating style, where the integrating style is also the most dominant style of conflict management strategy. Mindfulness is a supporting factor in implementing this integrating style. Key words: Conflict Management; Hospital; Nursing; Related parties; Strategy Issues.
Literatur Review: Hubungan Caring Perawat dengan Kepuasan Pasien di Pelayanan Kesehatan -, Nova; Damayanti, Ranti; Ghina, Ridha; Rifqi, Satria; Ridwan, Heri; Purnama, Ahmad
Jurnal Keperawatan Malang Vol 8 No 2 (2023): Jurnal Keperawatan Malang (JKM)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat STIKes Panti Waluya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36916/jkm.v8i2.234

Abstract

Background: The attitude of respect and empathy when treating patients is commonly referred to as caring. This attitude is very important in determining patient satisfaction. Satisfaction is a feeling of pleasure or disappointment felt by someone in achieving the expected results against the performance carried out, if the performance is below expectations then the customer is not satisfied, and vice versa. Nursing services determine the quality of health services, because nurses are the ones who most often meet with patients. Purpose: This study focuses on finding out whether there is a relationship between nurses' caring attitude and patient satisfaction in health services. Methods: The research method used was a literature study. The Preferred Reporting Items for Systematic Reviews & Metaanalysis (PRISMA) procedure was used in this study, which resulted in 14 article analyses. The databases used in this study were Elsevier, Google Scholar, PUBMED and Taylor & Francis with inclusion criteria: Journals published from 2018 to 2023 using Indonesian and English, National and International Journals, Articles using quasi-experimental methods, pre-experimental design, case studies and full text articles. Result: Analysis of the 14 journals found by the researchers led to the conclusion that there is a relationship between patient satisfaction and caring behaviour by nurses in the health care system. Conclusion: It can be concluded from the analysis of these 14 research journals that the relationship between caring nurses and the level of patient satisfaction in the health care system has a very close relationship in it.
Pembentukan Supportif Group Keluarga Orang Dengan Gangguan Jiwa (ODGJ) dalam Program Rehabilitasi di Puskesmas Sukagalih Nuryani, Reni; Dolifah, Dewi; Sopiah, Popi; Faozi, Akhmad; Purnama, Ahmad
Jurnal Peduli Masyarakat Vol 5 No 4 (2023): Jurnal Peduli Masyarakat: Desember 2023
Publisher : Global Health Science Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/jpm.v5i4.2325

Abstract

Gangguan jiwa dapat menimbulkan masalah pada individu dan hambatan dalam melakukan fungsi fisik, pekerjaan dan peran sosial, serta menjadi beban yang berat secara mental dan materil bagi keluarga karena perawatan sepanjang masa maka diperlukan upaya perawatan dan program rehabilitasi yang maksimal pada orang dengan gangguan jiwa oleh keluarga sebagai sumber pendukung utama sehingga proses pemulihan lebih cepat dan optimal, mencegah kekambuhan, mandiri, dan produktif kembali. Program rehabilitasi dapat mempercepat proses kesembuhan dan hidup bermakna serta berpartisfasi secara penuh dalam komunitasnya. Terdapat tiga kunci utama dalam program rehabilitasi untuk pemulihan orang dengan gangguan jiwa (ODGJ) yaitu keluarga harus memberikan kasih sayang, dukungan materi dan dukungan emosional, keluarga harus memiliki pengetahuan yang optimal tentang cara merawat ODGJ dan mencegah kekambuhan serta keluarga harus mampu menjadi motivator, oleh karena itu maka diperlukan pembentukan kelompok dukungan dan pemberian supportif therapy pada keluarga orang dengan ganguan jiwa (ODGJ). Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pengetahuan dan keterampilan keluarga dalam merawat anggota keluarga dengan ganggguan jiwa, terbentuknya kelompok pendukung pada keluarga klien gangguan jiwa (kelompok suportif), dan meningkatkan keterampilan keluarga dalam memberikan dukungan bagi klien gangguan jiwa. Metode yang digunakan adalah kaji tindak dengan pembentukan Kelompok Suportif (peer supportif group/dukungan kelompok) pada keluarga ODGJ dan dilanjutkan dengan pendampingan dalam pemberian terapi Supportif. Hasil kegiatan pengabdian ini terbentuknya empat kelompok suportif keluarga ODGJ, dapat meningkatkan pengetahuan dan kemampuan keluarga dalam merawat anggota keluarga dengan ganggguan jiwa, serta keterampilan dalam menggunakan sumber pendukung internal dan eksternal.
Pengaruh Air Rebusan Daun Salam Terhadap Penurunan Tekanan Darah Pada Penderita Hipertensi: Systematic Literature Review Rochmah, Febby Anggraeni; Purnama, Ahmad; Puspanditaning, Amanda
Jurnal Ners Vol. 8 No. 2 (2024): OKTOBER 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v8i2.26203

Abstract

Hipertensi merupakan pemicu utama kematian global yang merupakan faktor risiko penyakit kardiovaskuler. Data World Health Organization (WHO) dan The International Society of Hipertensi (ISH) menunjukkan di seluruh dunia ada sebanyak 600 juta yang menderita hipertensi saat ini. Angka ini terus mengalami peningkatan tiap tahun. Di Kabupaten Sumedang penderita hipertensi mencapai 230.490 jiwa dan Kecamatan Cimalaka dengan kejadian hipertensi terbanyak yaitu sebanyak 12.404 yang memiliki potensi angka peningkatan kejadian hipertensi pada tahun 2025. Terdapat 2 cara penanganan hipertensi yaitu farmakologis dan nonfarmakologis. Salah satu contoh nonfarmakologis yaitu pemberian air rebusan daun salam. Tujuan literature review ini ialah untuk mengetahui pengaruh air rebusan daun salam terhadap penurunan tekanan darah pada penderita hipertensi. Metode pengumpulan data yang dilakukan pada penelitian dengan menggunakan Google Scholar, Scopus, PubMed, dan Cochrance dengan rentang tahun 2013-2023. Systematic literature review ini menggunakan 21 artikel sesuai dengan inklusi dan eksklusi.
Co-Authors AKHMAD FAOZI Anggraini, Puspa Dewi Anjani, Alya Huwaida Damayanti, Ranti Dolifah, Dewi Fitrianingsih, Ana Fitriya, Neng Inggri Ghina, Ridha Nova - Nuryani, Reni Puspanditaning, Amanda Ridwan, Heri Rifqi, Satria Rochmah, Febby Anggraeni Sopiah, Popi