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Effendy, Ismail
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Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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ANALISIS FAKTOR YANG MEMENGARUHI KEPUASAN PELAYANAN KIA PADA IBU HAMIL DI PUSKESMAS PELABUHAN SAMBAS KOTA SIBOLGA Sumanti, Neni; Nuraini, Nuraini; Utami, Tri Niswati; Effendy, Ismail; Asriwati, Asriwati
Jurnal Kebidanan Khatulistiwa Vol 10, No 2 (2024): Jurnal Kebidanan Khatulistiwa
Publisher : Poltekkes Kemenkes Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30602/jkk.v10i2.1316

Abstract

Latar Belakang:Kesehatan ibu dan anak (KIA) merupakan salah satu program prioritas dalam pelayanan KIA masih menjadi masalah kesehatan di Indonesia. Penyebab langsung AKI yaitu hipertensi pada kehamilan (33,1%), perdarahan obstetri (27,03%), komplikasi non-obstetri(15,7%), dan komplikasi obstetri (12,04%). AKI dapat dicegah jika kualitas layanan sesuai dengan kebutuhan pasien dan pasien puas dengan layanan yang diberikan.Tujuan: Untuk menganalisis faktor-faktor yang memengaruhi kepuasan pelayanan KIA pada ibu hamil di Puskesmas Pelabuhan Sambas di Kota SibolgaMetode:Desain penelitianadalah surveyanalitikdengan cross sectional study. Populasi dalam penelitian adalah semua wanita hamil, berjumlah 607 orang. Sampel menggunakan rumus slovin yaitu sebanyak 86 ibu. Data yang digunakan dengan menggunakan data primer dan sekunder. Analisis data menggunakan univariat, bivariat dan multivariat menggunakan uji regresi binary.Hasil: Diperoleh dengan menggunakan chi square, ada pengaruh disiplin petugas, kemampuan petugas, kecepatan pelayanan, kepastian jadwal, persepsi mutu dengan kepuasan pasien KIA dengan p<0,05 dan tidak ada pengaruh kenyamanan lingkungan, prosedur pelayanan terhadap kepuasan KIA dengan p>0,05,  dan faktor yang paling dominan yaitu persepsi kualitas. Kesimpulan: Adanya Faktor yang memengaruhi kepuasan pelayanan pada ibu hamil di Puskesmas Pelabuhan Sambas Kota Sibolga. Diharapkan tenaga kesehatan di Puskesmas Pelabuhan Sambas meningkatkan kualitas pelayanan KIA sehingga dapat meningkatkan kepuasan pasien
ANALISIS FAKTOR YANG MEMPENGARUHI KUNJUNGAN ANTENATAL CARE (ANC) Tanjung, Faisah; Effendy, Ismail; Utami, Tri Niswati; Asriwati, Asriwati; Nasution, Ramadhani Syafitri
Jurnal Kebidanan Khatulistiwa Vol 10, No 2 (2024): Jurnal Kebidanan Khatulistiwa
Publisher : Poltekkes Kemenkes Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30602/jkk.v10i2.1317

Abstract

Background: Based on WHO data (2020), Indonesia's Antenatal Care (ANC) coverage percentage (82%) is still far from the standards set compared to other countries, where pregnancy checks for ANC (K1) coverage are 96.1%, and ANC (K4) coverage is 96.1%. amounting to 74.1%. The target of the strategic plan (Renstra) related to K1 is 100& and K6 coverage of pregnant women is 78%, in general it has not reached the target. The aim: of the research is to determine the analysis of factors influencing Antenatal Care (ANC) visits in the Sambas Port Health Center Working Area, Sibolga City in 2022 Metodh: The design of this research is analytical research using retrospective. The population in the study was all postpartum mothers ≤2 months, namely 216 people in October 2023. The sample used the Slovin formula, namely 68 respondents. The data used uses primary and secondary data. Data analysis using univariate, bivariate and multivariate using binary regression tests. Resulth: The research results were obtained using the chi square test, there was an influence of knowledge with Antenatal Care (ANC) visits (p= 0.017), there was no influence of employment with Antenatal Care (ANC) visits (p= 0.514), there was an influence of the role of health workers with Antenatal visits Care (ANC) (p= 0.001), there is an influence of husband's support with Antenatal Care (ANC) visits (p= 0.004), There is an influence of the attitude of health workers with Antenatal Care (ANC) visits (p= 0.027) and there is no influence of health facilities with Antenatal Care (ANC) visits (p= 0.017). The most dominant factor is the role of health workers with Antenatal Care (ANC) visits (p= 0.002) with an OR value of 6.160 (2.018-18.807). Conclusion:  the is that there is an influence of knowledge, attitude, role of health workers, husband's support, attitude of health workers with Antenatal visits in the Sambas Port Health Center Working Area. It is hoped that health workers at the Sambas Harbor Health Center will improve the quality of KIA services so that they can increase KIA patient satisfaction.
Co-Authors Asriwati, Asriwati Nasution, Ramadhani Syafitri Nuraini Nuraini Sumanti, Neni Tanjung, Faisah Utami, Tri Niswati