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All Journal JADECS (Journal of Art, Design, Art Education and Culture Studies) Jurnal EMT KITA JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Journal of Information Systems and Informatics JISA (Jurnal Informatika dan Sains) Gestalt : Jurnal Desain Komunikasi Visual Letters in Information Technology Education (LITE) JoMMiT : Jurnal Multi Media dan IT International Journal Software Engineering and Computer Science (IJSECS) Viswa Design : Journal of Design Jurnal Mahasiswa Kreatif
Fami, Amata
Unknown Affiliation
Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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Journal : Journal of Information Systems and Informatics

 1 
Measuring the User Experience of LMS CLASS-IPB Using the User Experience Questionnaire Method Wicaksana, Arya Dimas; Juliansyah, Rizki; Lubis, Muhammad Anggi; Fami, Amata; Wahyoedi, Bontisesari
Journal of Information System and Informatics Vol 6 No 2 (2024): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i2.731

Abstract

This study conducts the measurement of user experience (UX) of the CLASS-IPB Learning Management System (LMS) using the User Experience Questionnaire (UEQ) method. The research was carried out through several stages, including a literature review, method determination, data collection, and data analysis using UEQ Data Analysis Tools. It involved 45 students who provided feedback on six UX aspects: attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. Results indicated that CLASS-IPB excels in pragmatic qualities, particularly in efficiency, perspicuity, and dependability, with scores above the benchmark average. However, the system scored lower in hedonic qualities, specifically in stimulation and novelty, suggesting areas for improvement. The study concludes that while CLASS-IPB is effective in aiding task completion and user control, it needs enhancements to become more motivating and innovative.
Evaluating User Experience of the IPB Help Center Website Using the Usability Testing Method Hapsari, Helena Dewi; Valenza, Ihsan Lana; Prastyo, Ari Dian; Fami, Amata; Wahyoedi, Bontisesari
Journal of Information System and Informatics Vol 6 No 2 (2024): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i2.733

Abstract

The IPB Help Center Website is an essential source for IPB University students to get help in solving technical problems. Research was conducted to evaluate the user experience on the IPB Help Center Website through usability testing methods. This research involved 50 IPB University student respondents who used the IPB Help Center website and filled out a survey through Google Forms. The results showed that the overall level of usability was satisfactory, with high ratings for five usability indicators, including learnability, efficiency, memorability, errors, and satisfaction. The average scores of learnability, efficiency, memorability, errors, and satisfaction indicators are 3.88, 3.95, 3.88, 4.40, and 3.85, respectively. This shows that the IPB Help Center Website has been effective in helping users solve technical problems. This research provides an evaluation to improve the user experience and effectiveness of the IPB Help Center website as a valuable resource for IPB University students. Future research will explore the correlation between various usability indicators to gain further insights.
Co-Authors Alen, Shereen Anggraeni, Aulia Athallah, Ananda Salma Azizi, Jovita Nabilah Barus, Irma R.G Barus, Irma Rasita Beda, Glorian Hilarius Kiantin Bintang, Denty Nirwana Damara, Rafli Devyanti, Kharisma Nur Faylasuf, Hafiz Fadli Fedrianingsih, Devi Gloria Barus, Irma Rasita Hapsari, Helena Dewi Hidayat, Daffala Viro Holik, Wildan Juliansyah, Rizki Lubis, Muhammad Anggi Mahardhika, Bima Julian Mahendar, Ibnu Aqil Maryadi, Muhammad Rahmat Maulidya, Icha Mindara, Gema Parasti Mu'taz, Faris Afra Muhammad Al Amin Muthiah Humaira Marwa Nurfitriana, Andi Prastyo, Ari Dian Pratama, Reza Prayudo, Galih Ario Putra, Nanda Wijaya Putri, Anatasya Wenita Putri, Evlyn Jane Putri, Najla Amelia Putri, Tiara Ariyanto Rabika, Jonathan Cristiano Rahayu, Kania Sofiantina Rasendriya, Achmad Syahmi Rudiansyah, Cahya Salma, Cynthia Octavania Putri Shabilla, Kanaya Sundari, Nita Thahir, Raisa Mutia Valenza, Ihsan Lana Wafa, Saniyyah Wahyoedi, Bontisesari Wahyoedi5, Bontisesari Wicaksana, Arya Dimas Zahir, Rafi Hilal Zahra, Afnan