Article Per Year (5 Year)
p-Index From 2019 - 2024
3.391
P-Index
This Author published in this journals
All Journal EDUKATIF : JURNAL ILMU PENDIDIKAN Gema Wiralodra Journal of Management and Bussines (JOMB) Jurnal Ilmiah Wahana Pendidikan Gemilang: Jurnal Manajemen dan Akuntansi Populer: Jurnal Penelitian Mahasiswa Profit: Jurnal Manajemen, Bisnis dan Akuntansi Neo Journal of economy and social humanities Co-Creation : Jurnal Ilmiah Ekonomi Manajemen Akuntansi dan Bisnis Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen Student Scientific Creativity Journal Jurnal Manajemen Riset Inovasi Trending: Jurnal Manajemen dan Ekonomi Jurnal Ilmiah Dan Karya Mahasiswa Jurnal Accounting UNIPA Jurnal Akuntan Publik Jurnal Projemen UNIPA Nian Tana Sikka: Jurnal Ilmiah Mahasiswa
Niken Aurelia, Pipiet
Universitas Nusa Nipa
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

Published : 25 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Ilmiah Dan Karya Mahasiswa

 1 
Analisis Pengaruh Harga Dan Kualitas Terhadap Kepuasan Konsumen Dalam Membeli Ikan Di Pasar Wuring Marianus Noralarai; Yoseph D. Purnama Rangga; Pipiet Niken Aurelia
Jurnal Ilmiah Dan Karya Mahasiswa Vol. 1 No. 5 (2023): OKTOBER : JURNAL ILMIAH DAN KARYA MAHASISWA
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jikma.v1i5.834

Abstract

Companies that fail to satisfy their services will face complex problems. Generally, consumers who are dissatisfied will convey their bad experiences to other people and you can imagine how big the losses are from failure to satisfy customers. Therefore, every service company is obliged to plan, organize, implement and control a quality system in such a way that the service can satisfy its customers. Consumer satisfaction is influenced by the quality of service where there are five dimensions. According to Agustyn (2021), it shows that customer perceptions of service quality include perceptions related to physical facilities (Tangibles), reliability (Reliability), responsiveness (Responsiveness), guarantee (Assurance) and empathy (Empathy).
Co-Authors Adriana Alesandra Da Cunha Agustina Albina Nona Wanti Antonius Philippus Kurniawan Antonius Philipus Kurniawan Clara Rosmyati Tia Desiderata Bengan Hulun Dian Indrayani Edellya, Martha Elisabet Luju Fransiskus De Romario Helibertha Sumiyati Henrikus Herdi Henrikus Herdi Jeinita Fransiska Jaro Konstantinus Pati Sanga Maria Alfrida Dolorosa Maria Ivonista Maria Nona Dince Maria Nona Dince Maria Octavia Gale Maria Paskalia Dua Vina Maria Santika Wahyuni Mongshi Mariani Sarah Colson Mbadhi Tani Marianus Noralarai Marianus Vicy Adastian Martha Edellya Novita Anggraini Oktavia Maria Sa Paskalia Irvanti Ema Lewar Paulus Libu Lamawitak Saktania Maria Dilliana Siktania Maria Diliana Siktania Maria Dilliana Siktania Maria Dilliana Teresia Avilla Yulfiana Relioni Thadeus Fransesco Quelmo Patty Theodora Heldayana Ine Weni Theressa Cesaria Redempta Evacristami Valentin Romualda Gaudiosa Bella Adur Vinsensius Ama Muda Wihelmina Mitan Wilhelmina Mitan Yoseph D. Purnama Rangga yustina Yustina