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Journal : Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi

Analisis Efektifitas Penggunaan Layanan Koleksi Digital pada Perpustakaan Universitas Islam Negeri Sumatera Utara Elisa, Mona; Yasmin, Nabila
Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi Vol 8, No 2 (2024)
Publisher : Institut Agama Islam Negeri (IAIN) Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/tik.v8i2.10868

Abstract

The Islamic University of North Sumatra (UINSU) Library has transitioned to a digital library to meet the literacy and information needs of its students. This study aims to evaluate how well the digital collection services at UINSU Library meet user needs and identify the main challenges faced. The research employs a qualitative approach, using data collection techniques such as direct interviews and questionnaires. Data analysis is conducted through descriptive analysis methods to determine the effectiveness, barriers, and user satisfaction with the digital collection services at UINSU. The results indicate that the digital collection services are effective in facilitating information access. Overall, users express satisfaction with the ease of access and the wide availability of digital collections. However, users still encounter technical issues, such as slow internet connections with speeds of 2.4 GHz, which affect their information search experience. The study highlights the importance of managing technology and infrastructure adequately to support the library’s digital transformation towards more effective and responsive services to user needs in the digital age. The study concludes that this service provides significant benefits to users scattered across various locations, allowing them to access library collections without having to visit the library in person. Based on the informants' experiences using the service, there are numerous types of digital collections available in the library
Peran Teknologi ChatGPT dalam Optimalisasi Layanan Referensi bagi Mahasiswa di Perpustakaan Universitas Prima Indonesia Wahyuni, Nur; Yasmin, Nabila
Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi Vol 8, No 2 (2024)
Publisher : Institut Agama Islam Negeri (IAIN) Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/tik.v8i2.10840

Abstract

The rapid development of information and communication technology provides recommendations for libraries to optimize reference services to remain relevant and effective for users. One of the latest technologies that can be utilized is ChatGPT. ChatGPT is a large language model developed by OpenAI. This research aims to explore the role of ChatGPT technology in optimizing reference services for students at Prima Indonesia University Library. This study also seeks to identify the factors influencing the utilization of ChatGPT technology by students in accessing reference services. This research uses a qualitative approach with a case study method involving in-depth interviews with librarians and students, participatory observation, and document analysis. Thematic analysis will be used to analyze the collected data, ensuring data validity through source triangulation and member checking. This research is expected to provide insights into the potential of ChatGPT in enhancing reference services for students at Prima Indonesia University and offer recommendations for libraries to leverage the latest technology in optimizing their services. ChatGPT plays an important role in optimizing reference services for students at the Prima Indonesia University library. This technology offers easy access to information, search efficiency, and practicality which really helps students in meeting their reference needs.