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Revitalization at TMII Papua Pavilion in the face of G20 2022 Pradini, Gagih; Kusumaningrum, Anisa Putri; Agustiani, Fitri; Hisyam, Aushaf; Wardani, Dyah Mustika
INTERNATIONAL JOURNAL OF ECONOMICS, MANAGEMENT, BUSINESS, AND SOCIAL SCIENCE (IJEMBIS) Vol. 3 No. 3 (2023): September 2023
Publisher : CV ODIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59889/ijembis.v3i3.199

Abstract

The revitalization of the Papua Pavilion at Taman Mini Indonesia Indah (TMII) in anticipation of the G20 summit plays a crucial role in facing international relations challenges. The objective of this revitalization is to enhance the appearance and facilities of the Papua Pavilion, making it more appealing and representative of a unique cultural tourism destination in Indonesia. This research adopts a qualitative approach to comprehend phenomena that do not require quantification. The results of the revitalization efforts demonstrate that the Papua Pavilion has become a prime attraction at TMII, attracting numerous visitors from both domestic and international regions. Updated Standard Operating Procedures (SOP) have been implemented for receiving foreign dignitaries, ensuring improved service and enhancing visitors' experiences. The revitalization of the Papua Pavilion is pivotal in bolstering Papua's position and role in the context of international relations, as well as elevating Papua's branding and image as an enticing investment and tourism destination. To successfully face the G20 summit, strong commitment from the Papua government and active participation from the local community is essential, alongside cooperation among stakeholders.
INTERNAL KOMUNIKASI PADA PERGANTIAN SHIFT DI NOVOTEL LAMPUNG : MASALAH, DAMPAK DAN SOLUSI Wardani, Dyah Mustika
Jurnal Public Relations (J-PR) Vol. 1 No. 2 (2020): Oktober 2020
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (307.756 KB) | DOI: 10.31294/jpr.v1i2.246

Abstract

A hotel is a place that aims to be a stopover for some people. So that the hotel is ready for 24 hour service. Therefore hotel employees are divided into 3 filters, one of the parts that does the system shiftt is the front office. With this division of disputes it is prone to conflicts both internal and external. This research was made with the aim of identifying what conflicts usually occur, then what impact is caused by the conflict and how to find solutions to anticipate ongoing conflicts. The method used in this research is qualitative research with obesity, interviews and literature. The sample used is a hotel that has been stable in one area in Indonesia. The results of this study indicate that miscommunication between team members and guests is the most underlying factor for conflict. Has a big impact on guest satisfaction and hotel revenue.