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Jaya, Try Atmaja Linggan
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Computer Science & IT

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Pengembangan Knowledge Management System dengan Teknik Information Retrieval Jaya, Try Atmaja Linggan; Ayub, Mewati
Jurnal Teknik Informatika dan Sistem Informasi Vol 7 No 1 (2021): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v7i1.3316

Abstract

Useful data sets can be used as information to solve problems or share knowledge with others. In the case of companies implementing the new system, many input errors, or not knowing the workflow of the program, are experienced repeatedly by the same person or people in the same department. Besides that, with the entry of new employees, it takes time to adapt and how to solve the problem. To solve it, a place is needed to record problems and their solutions, or share knowledge, both for old and new employees as 'First Aid'. Knowledge Management System application is expected to help solve the problems as a place to collect data which contains errors, cause and solving; business flow; user authorization; etc. The data used, using data from a collection of tickets, personal messages or e-mail, and knowledge owned by the user, will be entered into the database as a storage place for knowledge. In the input process, each word will be broken down based on the character 'space', tokenizing, filtering, and VSM and then entered into the database. Users can search for information or knowledge by entering keywords or sentences according to user needs, then the input will be processed by tokenizing, filtering, and calculating the length using VSM. After getting the input length, the results will use the TF-IDF algorithm and cosine similarity, and the system will display the results in list form and see the details if the results from the list are selected.
Pengembangan Admisi Universitas Berbasis Sistem Pengelola Pengetahuan Liman, Nathanael; Wijanto, Maresha Caroline; Ayub, Mewati; Suteja, Bernard Renaldy; Jaya, Try Atmaja Linggan
Jurnal Teknik Informatika dan Sistem Informasi Vol 8 No 2 (2022): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v8i2.4651

Abstract

 The study will develop a prototype to implement a knowledge management system using the information retrieval method. As a study case, the knowledge about university admission will be used. The users of the system consist of guests, admin, and admission staff. The guest can search for information in the dashboard and give suggestions. The admission staff can add new knowledge or modify the existing knowledge. The new knowledge should be verified and approved by the admin. The testing was performed to verify that the system works as it should be, especially for information searching. The results show that searchingusing lowercase and without stopword, or punctuation gives better similarity index. Searching using unigram also has better similarity index.
Co-Authors Bernard Renaldy Suteja Liman, Nathanael Maresha Caroline Wijanto Mewati Ayub