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Journal : Electronic Integrated Computer Algorithm Journal

Evaluating IT Delivery Value in the Faculty of Industrial Engineering at Telkom University Using the COBIT 2019 Framework, Domain APO04, for Mapping LAM INFOKOM Standards Muhammad Haikal Fasya; Muharman Lubis; Lukman Abdurrahman; Matias Garcia-Constantino; Sahidan Abdulmana; Rafian Ramadhani
Electronic Integrated Computer Algorithm Journal Vol. 1 No. 2 (2024): VOLUME 1, NO 2: APRIL 2024
Publisher : Yayasan Asmin Intelektual Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62123/enigma.v1i2.19

Abstract

In the contemporary landscape, technology holds pivotal significance across diverse domains, including academia and industry. The Faculty of Industrial Engineering at Telkom University faces challenges in optimizing the value derived from its IT investments to meet evolving market demands. To address this, IT governance methodologies are essential, ensuring effective and secure IT utilization aligned with strategic objectives. This study investigates and evaluates the IT delivery value process at the Faculty of Industrial Engineering, Telkom University, using the COBIT 2019 Domain APO04 framework and LAM INFOKOM standards. Data collection involved primary interviews and secondary document analysis. The analysis revealed gaps in assessing emerging technologies and recommending further initiatives. Recommendations span people, process, and technology aspects, aiming to enhance technology evaluation procedures and documentation. This study provides insights into effectively leveraging IT to achieve the Faculty's objectives and enhance decision-making quality.
Evaluating IT Performance Management in the Faculty of Industrial Engineering at Telkom University Through COBIT 2019 Domain MEA01 in Alignment with LAM-INFOKOM Standards Vega Putra Pradana; Muharman Lubis; Lukman Abdurrahman; Raied Ali Alqahtani; Ikhlas Fuad Zamzami; Rafian Ramadhani
Electronic Integrated Computer Algorithm Journal Vol. 1 No. 2 (2024): VOLUME 1, NO 2: APRIL 2024
Publisher : Yayasan Asmin Intelektual Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62123/enigma.v1i2.20

Abstract

This study examines the application of the COBIT 2019 framework within the Faculty of Industrial Engineering at Telkom University, specifically focusing on the Monitor, Evaluate, and Assess (MEA) domain to assess IT management performance against the standards set by the Independent Accreditation Body for Informatics and Computer Science (LAM-INFOKOM). Through a meticulous analysis, a significant gap was identified in MEA01.04 - Analyze and Report Performance, indicating a lack of proper documentation for change recommendations in objectives and metrics. Recommendations to bridge this gap include the incorporation of a Research Analyst role, clarification of responsibilities, provision of data analysis training, enhancement of inter-team communication, establishment of clear policy guidelines, and the creation of specialized record formats. These suggestions aim at improving the alignment of IT governance with both COBIT and LAM-INFOKOM standards, enhancing IT performance management, and ensuring a strategic fit between IT operations and organizational goals. The findings underscore the critical role of structured IT governance in achieving operational excellence and sustaining competitive advantage in the digital era.
Assessment of IT Risk Management at the Faculty of Industrial Engineering, Telkom University, Utilizing the COBIT 2019 Framework's APO12 Domain with LAM INFOKOM Standards Mapping Adinda Laras Ayu; Muharman Lubis; Lukman Abdurrahman; Ikhlas Fuad Zamzami; Raied Ali Alqahtani; Rafian Ramadhani
Electronic Integrated Computer Algorithm Journal Vol. 1 No. 2 (2024): VOLUME 1, NO 2: APRIL 2024
Publisher : Yayasan Asmin Intelektual Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62123/enigma.v1i2.21

Abstract

In the era of rapid technological development, Information Technology (IT) plays a critical role in the operational aspects of companies/organizations, including educational institutions like Telkom University. The proper implementation of IT can enhance system efficiency and integration within an institution. IT Governance aims to ensure that the measurement of effectiveness and efficiency within an agency aligns with its strategic goals. Telkom University, especially the Faculty of Industrial Engineering, is one of the educational institutions focusing on the development of Information Technology to ensure that the information systems and technologies used in academic activities are effective. COBIT 2019 is a framework developed by ISACA to organize and implement strategies in information management and governance with international standards. In this analysis, the focus is on the APO12 domain of COBIT 2019, which plays a role in IT risk management. The Faculty of Industrial Engineering also requires standardization with LAM-INFOKOM, an accreditation body that establishes standards for risk management in informatics and computer science. This research aims to map the standards of LAM-INFOKOM and COBIT 2019 to determine the capability level of Risk Management. Additionally, it aims to provide recommendations for potential improvements in three aspects: people, process, and technology. The expected outcome of this research is to enhance risk management at the Faculty of Industrial Engineering, Telkom University, to align with LAM-INFOKOM standards and the institution's vision and mission. The results of the IT Risk Management analysis using the COBIT 2019 framework can also serve as a structured approach for other universities in improving IT Governance.