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Pengaruh Pelatihan Dan Disiplin Kerja Terhadap Kinerja Pegawai Kantor Desa Pusaka Rakyat Bekasi Tiara Pricilia; Sugeng Suroso; Ery Teguh Prasetyo
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 2 No. 7 (2024): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v2i7.2275

Abstract

This research aims to find out whether there is an influence of Work Training and Discipline on Employee Performance at the Bekasi People's Heritage Village office. The method used in this research is a quantitative method. The population in this study was 46 people. The sampling technique uses a non-probability sampling technique with a saturated sample method (census) where all members of the population are sampled. The data collection technique is by distributing questionnaires and processing them using the SPSS version 27 application. This research uses multiple linear regression analysis, and hypothesis testing using the t test and F test. The results of the research show that in the partial test (t) the training variable has an effect on employee performance with t count 3.537 > t-table 2.01669 and sig value. 0.001 < 0.05, the work discipline variable influences employee performance with a calculated t value of 6.176 > 2.01669 and a sig. 0.000 < 0.05, and the results of the simultaneous test (F) of the training and work discipline variables influence employee performance with a calculated F value of 27.738 > F-table 3.21 and sig.0.000 < 0.05.
Analysis of Factors Affecting Outpatient Loyalty at Ananda Bekasi Hospital with Satisfaction as an Intervening Variable Nugroho, Fathoni; John EH J. FoEh; Sugeng Suroso
Dinasti International Journal of Economics, Finance & Accounting Vol. 4 No. 1 (2023): Dinasti International Journal of Economics, Finance & Accounting (March-April 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v4i1.1742

Abstract

This study aims to examine the factors that influence outpatient loyalty at Ananda Bekasi Hospital with satisfaction as an intervening variable. The method used in this study is a quantitative method using a causal research survey approach. This research was conducted at Ananda Bekasi Hospital with a total sample of 257 outpatients from an average patient population per month of 5,000 people served by outpatient services. The data analysis technique in this study used the Structural Equation Modeling - Partial Least Square (SEM-PLS) method with the help of the SMART PLS 4.0 Application and the SPSS Version 25 Application to carry out research data analysis. In this study, instrument testing was carried out by conducting validity tests, reliability tests, outer models, inner models and hypothesis testing.
EFFECT OF TECHNOLOGY, EMPLOYEE COMPETENCY AND LEADERSHIP ON OPERATIONAL PERFORMANCE AT MALEO PRODUCER PLATFORM-MADURA OFFSHORE PT. RADIANT UTAMA INTERINSCO Gunawan, Rian; Sugeng Suroso; Faroman Syarief
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1137

Abstract

Knowledge of technology, employee competence, and leadership is important for the company, so that its use needs to be managed properly in the context of improving the company's operational performance. The research aims to determine the effect of technology, employee competence and leadership on operational performance at Madura Offshore gas production facility PT. Radiant Utama Interinsco, Tbk. The research is quantitative research method with analysis techniques for hypothesis testing using Smart PLS version 3.3.7. Population used 100 person who all of responden are employees at Madura Offshore gas production facility PT. Radiant Utama Interinsco, Tbk. The research results show that technology, employee competence and leadership have effect on operational performance. It reflects that the better technology, employee competence and leadership will make better operational performance to achieve company goals.
PROJECT PERFORMANCE ANALYSIS USING BALANCED SCORECARD (CASE STUDY: MANAGE SERVICE PROJECT AT PT. X) Christian, Yonathan; Sugeng Suroso; Dhian Tyas Untari
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1138

Abstract

The research aims to measure the performance of manage service project at PT.X which is run at one of the state-owned banks in Indonesia with a balanced scorecard approach. It was conducted by measuring the level of project performance against the four performance perspectives in the balanced scorecard, namely the customer perspective, financial perspective, internal business process perspective, and learning and development perspective. The research is a qualitative descriptive research. The primary data are the results of interviews and observations, and the results of a survey conducted by PT.X project management which are used to measure the performance of the customer perspective and the learning and development perspective and the internal business process perspective. While the measurement of financial performance using data from interviews and observations and data processing. Informants at the research were project workers from the project director level to the team leader. Research results show that the overall performance of PT.X's managed service projects is in good condition but still cannot reach the SLA achievement target and project billing of 100%. On the customer's perspective shows the performance of "Good". The measurement results from a financial perspective show a "Good" performance where the project's financial performance shows that it is quite economical and efficient but not yet effective. The results of measurement and analysis of performance from the perspective of internal business processes show “good” performance with a note that the number of technicians is needed and the provision of backup devices is needed. The results of the measurement and analysis of performance from a learning and development perspective show a "good" performance with a note the need for OSH training for field workers and leadership for team leaders. Finally, the research prove that the balanced scorecard can be used in analyzing project performance and is able to provide strategic proposals with 4 perspectives.