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All Journal International Journal of Supply Chain Management Jurnal Bisnis dan Akuntansi
MOHD HELMI ALI
Universiti Kebangsaan Malaysia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

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FLIGHT CREW FATIGUE AND THE EFFECT ON AIRLINE BUSINESS MOHD RIZAL PALIL; LOKHMAN HAKIM OSMAN; MARA RIDHUAN CHE ABDUL RAHMAN; MOHD HELMI ALI; EZAD AZRAI JAMSARI; MAHATHIR AHMAD; NURUL AISHAH BINTI KHAIRUDDIN; NUR AAINA AQILAH BINTI JAMALUDDIN; IBNOR AZLI IBRAHIM; IDA SURIYA ISMAIL
Jurnal Bisnis dan Akuntansi Vol 23 No 1 (2021): Jurnal Bisnis dan Akuntansi
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/jba.v23i1.1028

Abstract

The paper discusses previous studies on the effect of fatigue among flight crews and their effect on airline businesses. Fatigue is a major concern in flight operations as many reports were issued on this problem among flight crew. The long flight duration requires them to travel several time zones, which leads to fatigue. Furthermore, the change of time zones could also lead to the occurrence of jet lag and subsequently causes fatigue too. Fatigue can occur during and after the travelling period, and it takes a while to recover from it. This study aims to observe the effects of fatigue experienced by flight crew. The results show that fatigue causes many health problems such as an increase in cancer risk, depression, mental illness and miscarriage. Additionally, fatigue reduces one's work productivity as working in a tired state reduces work performance. Furthermore, fatigue also leads to other problems such as anger, anxiety, stress and job dissatisfaction. With the studies conducted on the issue of fatigue, airlines should take appropriate actions to minimise or solve the problem to ensure that fatigue problem will not affect flight crew performance and the airline business.
The Effect of Service Quality on Purchase Intention with Mediating Role of Store Image Aamir Abbas; Mahmood A. Hussain Akbar; Mohd Helmi Ali
International Journal of Supply Chain Management Vol 9, No 1 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (340.602 KB)

Abstract

This study emphasizes to measure the effect of service quality on purchase intention with mediating role of store image. The study majorly focused on paint brands available at stores of Manama, Bahrain. Reliability of data, descriptive analysis and Pearson correlation matrix was calculated by using SPSS. The relationship among study variables is tested trough structural equation modeling (SEM) by using AMOS 24. Results highlighted that there is significant and positive relation between service quality and purchase intention of private label paint brands. Moreover, it was found that store image mediates the relationship between service quality and purchase intention of private label paint brands.
Co-Authors Aamir Abbas EZAD AZRAI JAMSARI IBNOR AZLI IBRAHIM IDA SURIYA ISMAIL LOKHMAN HAKIM OSMAN MAHATHIR AHMAD Mahmood A. Hussain Akbar Mara Ridhuan Che Abdul Rahman MOHD RIZAL PALIL NUR AAINA AQILAH BINTI JAMALUDDIN NURUL AISHAH BINTI KHAIRUDDIN