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Konferensi Video sebagai Aplikasi Pertemuan Tatap Muka Daring: Preferensi Pengguna berdasarkan Pengujian Usabilitas Astrid Wahyu Adventri Wibowo; Berty Dwi Rahmawati; Hasan Mastrisiswadi
Jurnal Sistem dan Manajemen Industri Vol. 5 No. 2 (2021)
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (745.256 KB) | DOI: 10.30656/jsmi.v5i2.3432

Abstract

The global pandemic of Corona Virus Disease (Covid-19) that hit Indonesia since March 2020 has changed the face-to-face system from offline to online. Video Conference (VC) becomes an alternative choice for delivering material, both learning and working. VC is a technology that allows users to hold face-to-face meetings at their respective places simultaneously. Various VC apps are becoming increasingly popular these days, such as Google Meet, Zoom, Youtube, Webex, Skype, GoTo Meeting, and Big Blue Button (BBB). This study is intended to provide a usability test of VC applications (such as Zoom, Google Meet, and BBB) and provide recommendations for VC as an online conference media based on user preferences. The usability measurement technique used is the System Usability Scale (SUS) and the USE questionnaire. The results of this study show that Zoom has the highest usability value compared to Google Meet and BBB, Google Meet is ranked second and BBB is ranked third.
Evaluation of Online Learning Satisfaction During Pandemic Using the IPA-Kano Method Ismianti Ismianti; Hasan Mastrisiswadi; Astrid Wahyu Adventari Wibowo
Jurnal Sistem Teknik Industri Vol. 25 No. 1 (2023): JSTI Volume 25 Number 1 January 2023
Publisher : TALENTA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jsti.v25i1.10535

Abstract

The COVID-19 pandemic has impacted all aspects of life, including teaching and learning activities. Therefore, the entire community must be ready to do online learning, which will have different processes and results from normal learning. This study aims to determine the level of student satisfaction in online learning during the pandemic. This study uses attributes on Webqual 4.0 and processed using the integration of IPA and Kano. Based on the results of research conducted on 194 respondents, it was found that attributes US1 and IT4 were in the Beginning jewelry category, IT7 attributes were in the Defenseless Strategy point category, IT2 attributes were in the Fatal category, attributes IF1, IF2, IT3 was in the Major weapon category, attributes IF4, IF5 are included in the precious treasure category, and other attributes are included in the removed category because they have the Kano Indifferent category.