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Tingkat Penerapan Manajemen Mutu pada UMKM Pembenihan Udang di Jawa Timur Wisriati Lasima; Muhammad Syamsun; Darwin Kadarisman
MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah Vol. 7 No. 2 (2012): Manajemen IKM
Publisher : Institut Pertanian Bogor

Shrimp is one of the leading commodities of the fisheries. Quality seed is one of the critical success factors of the cultivation so that the business activities of hatchery hatcheries should adopt the technique in accordance with the Indonesian National Standard (SNI) and Standard Operating Procedures (SOPs) and apply a quality management of seed of the Good Fish Breeding mode (CPIB) or Good Hatchery Practices (GHP). The aim of this thesis include (1) knowing the level of implementation of quality management in small to medium (SME’s) shrimp hatchery in and (2) analyze the relationship between the level of implementation of quality management on firm performance. Location of the research conducted on shrimp hatchery units located in the districts of Situbondo and Banyuwangi, both who have or have not passed the certification mode of CPIB. Data collection methods include interviews and observation. Level of implementation of quality management in shrimp hatcheries in both East Java that has been certified or not, is at a fairly high level, at three different levels, namely level of Quality Control (QC) Statistics (42.9%), Quality Assurance or QA (21.4%) and 35.7% at the level of implementation of Total Quality Management (TQM). From all levels of implementation of SQC quality management, QA and TQM, there are four predominant factors that could affect the company's performance, namely: cost efficiency, the percentage of undergraduate (S1), human resource (HR) Percentage training per year and the percentage of customer complaints. Policies need to be taken to the level of TQM is to conduct QC management so that the dominant factors that can provide high business performance can be maintained, to the level of SQC is to conduct QC activities are synchronized with the training activities is appropriate, considering the level of training at this level relatively very low. While the policy needed to be taken to the level of QA is the need to improve the quality fry strived to meet the established minimum standards and will be even better if the feasibility of obtaining certification so it will be able to improve the competitiveness of selling fries, both quantity and price. A guaranteed quality of production need to be given this level has a number of customer complaints is very high compared to the two other levels, well above average

Mutu Pelayanan, Mutu Produk Franchise Klenger Burger dan Kepuasan Pelanggan di Tomang Jakarta Barat - Riana; Amiruddin Saleh; Darwin Kadarisman
MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah Vol. 8 No. 1 (2013): Manajemen IKM
Publisher : Institut Pertanian Bogor

Franchise business growth at present get tremendous progress. This can be proved by a variety of franchise businesses in the area of food. The global economic crisis that is currently happening more and encourage franchise owners to make this franchise should be able to survive. To preserve what has been achieved and increase competitive advantage with a similar product franchise Burger Klenger know and get feedback from customers about the quality of services and products to customer satisfaction has been given so far. This study used to descriptive survey with primary and secondary data, and analyzed by SPSS to explain the IPA and CSI approach.Suitability analysis Klenger Burger franchise service quality attributes that there are 13 very important factors. The determination to make up the quality of service shown in the diagram Cartesians. Attributes contained in Quadrant C is the low priority of five attributes. This attribute must immediately make improvements. It has also reinforced the value of CSI quality of service, product quality Klenger Burger franchise and customer satisfaction is of 84,3%. The CSI is located between the range of 0,81 to 1 which means that customers feel very satisfied customer satisfaction performance.Quality of service, product quality and satisfaction Klenger Burger franchise get enough value from their customers satisfied, so the franchise Burger Klenger must continually strive to maintain, repair attribute less and keep the level of satisfaction can be increased.

Prospek Pengembangan Usaha Keripik Pisang di Bandarlampung Marlinda Apriyani; Hartrisari Hardjomidjojo; Darwin Kadarisman
MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah Vol. 9 No. 1 (2014): Manajemen IKM
Publisher : Institut Pertanian Bogor

This study conducted to formulate a possible scenario in the future (prospective strategic). The scenario is based on conditions that may occur in the future toward on the key factors that influence the development of banana chips industry in Bandarlampung. This study aimed to: (1) identify the factors that influence the development of banana chips Small Medium Enterprises (SMEs) industry in Bandarlampung, and (2) determine the formulation of banana chips SME development strategy in Bandarlampung, and (3) determine the operational recommendations for the development of banana chips SMEs in Bandarlampung. The analysis tool is the Prospective Analysis to predict the possibilities that occur in the future and prepare a strategic action needs to be done and see if changes are needed in the future. The studied showed that the critical success factors of banana chips business development in order to increase market share and become a superior product in Bandarlampung are (1) technical capability, (2) managerial skills, (3) access to information, (4) the production process, and (5) availability of raw materials. Formulation of enterprise development strategies carried out by combining the results of stakeholder analysis and a prospective analysis, to generate an optimistic scenario for the development of banana chips in Bandarlampung. Operational recommendations for the development of banana chips in Bandarlampung prepared using a prospective analysis: (1) increase the technical ability of entrepreneur, (2) increase the managerial skills, (3) increased access to information, (4) modern processes for production, and (5) increasing the availability of raw materials.

Evaluasi Kinerja Usaha Petani Garam Rakyat di Kabupaten Bima, Nusa Tenggara Barat Amril Rahman; Sapta Raharja; Darwin Kadarisman
MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah Vol. 9 No. 1 (2014): Manajemen IKM
Publisher : Institut Pertanian Bogor

Flood of salt imports from the country four season to meet consumption needs and the needs of industry to Indonesia make the price of salt is low. Surprisingly rich tropical sea water and sunlight with the fourth longest coastline in the world's, but in 2010 national production of only 30,600 tons of salt or less than 1% of national demand, because the harvest in a number of production centers 1.000-7.000 tons. Ponds area and one of the factors that influence the production of salt is an integral part of the performance of producing salt as salt producers nationwide. Business performance on a salt farmer folk analyzed the influence of the land area of salt ponds on productivity, quality and financial performance by analysis of variance (Anova), for quality is conducted lab tests and analysis of financial performance using the calculation of revenue, R/C ratio and B/C ratio. The analysis showed no real productivity diversity. Salinity of sea water highest diversity in the people who produce the salt flats with an area of 0.23 acres of land with an average 4,576,666.67, the lowest score in the group of farmers with vast salt flat 0.85 acres of land with an average 1.6775 million. The analysis showed no real income diversity. R / C ratio and B/C ratio is generated providing the highest value in the group of people who produce salt area of 0.23 hectares with an average 10.1533, the lowest in the group of salt peasants with land area of 0.85 acres with a mean average of 3.2367. Effect of salt ponds land productivity, quality and financial performance analysis of variance analysis showed no significant difference, then the people's business performance by producing salt undervalued and needs to be increased by salt farmers.

Evaluasi Kinerja PT Bank Perkreditan Rakyat Pesisir Akbar Kabupaten Bima, Nusa Tenggara Barat R Rizki Andhitya Yunanto; Ma'mun Sarma; Darwin Kadarisman
MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah Vol. 10 No. 1 (2015): Manajemen IKM
Publisher : Institut Pertanian Bogor

Coastal communities made up of fishermen, fish farmers, processors and traders of fishery products, businesses and services maritime industry as well as other communities living in coastal areas and small islands. BPR Pesisir Akbar in Bima Nusa Tenggara Barat is one of the six Coastal BPR in Indonesia which has one mission welfare of coastal communities around the operational area. The study aims to (1) Determine the influence of the level of financial and non-financial performance of PT BPR Pesisir Akbar, (2) analyze the factors that affect performance. Performances Evaluation of PT BPR Pesisir Akbar has done well for non-financial and financial performances. Non Financial Performances include the number and level of customer satisfaction, while the financial evaluation includes capital, value assets, profit/loss, ROA (Return On Assets), CAR (Credit Adequacy ratio), BOPO (Expenses and Operating Income), NPL (Non Performing Loan), and LDR (Loan to Deposit ratio). Evaluation results show that non-financial public services, credit services, and promotion services jointly or individually significant effect on customer satisfaction, where public service is the strongest factor. Evaluation of financial performance shows PT. PT. BPR Pesisir Akbar relatively well for the development of asset value, earnings, CAR, NPL and ROA, but the increase is relatively small capital and BOPO and LDR have not been good until now.

Pengembangan Usaha Jasa Pasokan dan Pemeliharaan Ban Alat Berat di PT Bukit Jaya Utama Matius Tomaja Bukit1; Rizal Syarief; Darwin Kadarisman
MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah Vol. 16 No. 2 (2021): Manajemen IKM
Publisher : Institut Pertanian Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/mikm.16.2.99-108

The increasingly intense competition in the business world at this time has made business actors must have "weapons" to serve as an advantage in winning the competition. The ability of business people to meet consumer expectations is needed to win the competition, so a marketing strategy is needed that is able to attract interest and inspire people to buy the goods or services produced by the company. PT Bukit Jaya Utama is a company engaged in the supply and service of heavy equipment. Heavy equipment or large equipment are capital goods with a relatively high investment value, widely used as production tools, usually in public works and mining operations. The objectives of the study are (1) to identify the position of PT Bukit Jaya Utama based on internal and external factors, (2) to find out the study of the development strategy in PT Bukit Jaya Utama's supply and spare parts service business, (3) to develop a development strategy for PT Bukit Jaya Utama. The location of this study was carried out at PT Bukit Jaya Utama, which is located at Vila Mutiara Lido Block D2 No. 32 (ROXY) Cigombong, Bogor 16740 West Java. The results of the Internal Factor Evaluation (IFE) and External Factor Evaluation (EFE) Matrix and Internal External (IE) Matrix analysis obtained values of 2.651 and 2.482 respectively. Based on the combination of EFE and IFE values, an IE matrix is obtained, with the middle cell position (Growth/Stable). The SWOT analysis (Strengths, Weakness, Opportunities and Threats) shows the following strategies: (a) increasing productivity, (b) improving service, (c) increasing the efficiency of procurement of raw materials, (d) increasing sales volume with marketing effectiveness, (e) maintaining and maintaining product quality, (f) increasing cooperation with suppliers, (g) improving production technology and product quality, and (h) improving distribution channels. Quantitative Strategic Planning Matrix (QSPM) analysis calculations produce three main strategies for PT Bukit Jaya Utama, namely (a) improving services, (b) improving production technology and product quality and (c) maintaining and maintaining the quality of the products produced.

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