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All Journal Jurnal Manajemen dan Agribisnis Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Journal of Information Systems Engineering and Business Intelligence
Aji Hermawan
School of Business, IPB University
Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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THE EFFECT OF EMPOWERMENT AND EMPLOYEE ENGAGEMENT ON JOB SATISFACTION, ORGANIZATIONAL COMMITMENT AND ITS IMPACT ON PERFORMANCE OF PTPN V Dedi Sulistiono; Aji Hermawan; Anggraini Sukmawati
Jurnal Manajemen & Agribisnis Vol. 16 No. 3 (2019): JMA Vol. 16 No. 3, November 2019
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (802.696 KB) | DOI: 10.17358/jma.16.3.142

Abstract

The study aims to test and empirically prove the effect of empowerment and employee engagement on job satisfaction and organizational commitment and its impact on performance at PT Perkebunan Nusantara V. The study focused on employees who worked in the plantation area, especially those in the afdeling PT Perkebunan Nusantara V Riau. Afdeling or division is the smallest unit of the plantation management, which is an administrative area that manages agronomic plantations with an area of between 500-1000 hectares. The sample in this study were 360 respondents who are staff employees and non-staff employees at the supervisor level. The research sample was taken by purposive sampling. Data was collected by providing questionnaires and interviews, then analyzed using descriptive analysis and processed using the Structural Equation Model (SEM) with Partial Least Square (PLS) programs. The latent variables in this study are empowerment, employee engagement, job satisfaction, organizational commitment and performance. The results of this study indicated that: (1) empowerment has no significant effect on job satisfaction (2) empowerment has no significant effect on organizational commitment; (3) employee engagement has a significant effect on job satisfaction (4) employee engagement has a significant effect on organizational commitment; (5) job satisfaction has no significant effect on performance; and (6) organizational commitment has no significant effect on performance. Keywords: empowerment, employee engagement, job satisfaction, organizational commitment, performance
Pengaruh Kepuasan Kerja dan Keterikatan Karyawan Terhadap Turnover Intention Karyawan (Studi Kasus: Restoran): The Effect of Job Satisfaction and Employee Engagement on Turnover Intentions (Case Study: Restaurant) Atika Permata Sari; Aji Hermawan; M. Joko Affandi
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 6 No. 2 (2020): JABM Vol. 6 No. 2, Mei 2020
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.6.2.258

Abstract

Karimata is a restaurant that has two branches at Taman Mini Indonesia Indah (TMII), Jakarta and Sentul, Bogor. Even though they are in the same management, both of them have different turnover rates. The average annual turnover at TMII is higher than in Sentul. The purpose of this study was to examine job satisfaction, employee involvement and turnover intentions in both Karimata restaurant locations to reduce turnover rates. The method used is quantitative analysis. The data used is primary data which obtained through filling out questionnaires directly to all permanent employees. Data were collected by census method. The data were analyzed by SEM (Structural Equation Modeling) using SmartPLS software. This study concludes that indicators that affect job satisfaction in TMII are tasks, promotion opportunities, and colleagues, while Sentul branches are salaries, assignments, promotion opportunities, supervisors, and colleagues. The indicator that influences employee involvement in TMII is sincerity and dedication, while in Sentul is dedication. The indicator that influences turnover intentions in TMII is the intention to leave, while in Sentul there is no indication of employees who intend to leave, look for other jobs or think of quitting. Keywords: employee engagement, job satisfaction, restaurant, SEM, turnover intention
Analyzing E-Commerce Success using DeLone and McLean Model Ruth Johana Angelina; Aji Hermawan; Arif Imam Suroso
Journal of Information Systems Engineering and Business Intelligence Vol. 5 No. 2 (2019): October
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (240.054 KB) | DOI: 10.20473/jisebi.5.2.156-162

Abstract

Background: The increasing usage and development of e-commerce in Indonesia, demands competition between e-commerce that exists. To be successful e-commerce should be balanced with a good information system. Some clinical research has established what factors that affected the success, including DeLone and McLean. According to their e-commerce success model, there are six variables that affect e-commerce success, system quality, information quality, service quality, use, user satisfaction, and net benefitObjective: The study aims to analyze the relationship between system quality, information quality and service quality to user satisfaction and use. In addition, the study aims to analyze the relationship between user satisfaction and use to a net benefit.Methods: This study draws on the DeLone and McLean Model of Information System (IS) success model. It is a quantitative study that was conducted in the form of a survey of 110 users of each Lazada, Bukalapak, and Shopee users.Results: By applying DeLone and McLean model, this findings confirmed four hypotheses were significant in Bukalapak, Lazada, and Shopee.Conclusion:There were significant effect between the system quality on user satisfaction, service quality on use, service quality on user satisfaction and user satisfaction on net benefits. Meanwhile, system quality had insignificant effect to use and also information quality to use in Bukalapak, Lazada, and Shopee.Keywords: DeLone and McLean model,E-Commerce Success, Information System Success Measurement, IS Success Model 
Co-Authors Anggraini Sukmawati Arif Imam Suroso Atika Permata Sari Dedi Sulistiono M. Joko Affandi Ruth Johana Angelina