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All Journal DeReMa (Development Research of Management) Jurnal Manajemen RABIT: Jurnal Teknologi dan Sistem Informasi Univrab
Ikhbal Akhmad
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Computer Science & IT Decision Sciences, Operations Research & Management Engineering

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EFEKTIVITAS PENERAPAN INTERNET MARKETING 4.0 TERHADAP PEMESANAN TIKET TRAVEL PEKANBARU DURI DUMAI Fauzan Azim; Ikhbal Akhmad; Hadi Purwanto; Khairul Anshari; Sunanto Sunanto
Rabit : Jurnal Teknologi dan Sistem Informasi Univrab Vol 6 No 1 (2021): Januari
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/rabit.v6i1.1531

Abstract

This research was conducted at PT. Jasa Mulya Trans Gemilang, a company engaged in transportation services by routes of Pekanbaru-Duri-Dumai. PT. Jasa Mulya Trans Gemilang has two websites that are quite good on the search engines of Google: Bing and Yahoo. It also carries out Advertising Promotions through Social Media and Google Ads which have been running for a long time and until the time this research was conducted, there was no measurement of how well the effectiveness of Internet Marketing that has been running at PT. Jasa Mulya Trans Gemilang. Measuring the Effectiveness of an Internet Marketing Program is indispensable for consideration and promotional strategies that can be carried out for the future by the company. One of the ways to measure the effectiveness of Internet Marketing Utilization was the EPIC Model. In the EPIC Model, there were four variables which were investigated to measure effectiveness, namely Empathy, Persuasion, Impact and Communication. Respondents in this study were the people of Pekanbaru and its surroundings who ordered travel tickets with destination of Duri and Dumai Cities. After conducting this research, it was obtained that the effectiveness levels of Internet Marketing Application of travel ticket reservations for Pekanbaru-Duri-Dumai which was measured in four EPIC dimensions were as follows: the value of Emphaty was 4.09, the Persuasion was 4.11, the Impact was 3.88, and the Communication was 3.99. From the four EPIC dimensions, the average result of the EPIC Model or EPICrate was 4.02 that could be interpreted on an effective scale. This means that in this research, the implementation of Internet Marketing at PT. Jasa Mulya Trans Gemilang through the internet consisting of Website, Social Media and Google Ads was effective.
PENGARUH PEMASARAN DIGITAL, KEPERCAYAAN MEREK DAN KEPUASAN PELANGGAN TERHADAP MINAT BELI PRODUK IMPORT PADA PERDAGANGAN ELEKTRONIK ALIEXPRESS Anggun Cahaya Pratiwi; Fitri Ayu Nofirda; Ikhbal Akhmad
DeReMa (Development Research of Management): Jurnal Manajemen Vol 17, No 2 (2022): September
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/derema.v17i2.5282

Abstract

Buying interest is one of the important factors that can affect the success of a company. The high consumer buying interest in the company indicates that consumers do not shift their preferences to competitors. This is one of the things that can guarantee the company's success in the future. This study aims to test and analyze whether there is a relationship between pemasaran digital, brand trust, and customer satisfaction on buying interest on Aliexpress e-commerce. In this study, there is a population who are active users of e-commerce AliExpress with a sample of 147 respondents. The research method used in this research is quantitative research using primary data with a questionnaire as a sampling technique. The sampling method used is non-probability sampling using purposive sampling technique. The data were processed using multiple linear regression analysis with the help of SPSS version 22. The results of this study indicate (1) Digital marketing have a positive and significant effect on buying interest; (2) Brand trust variable has a positive and significant effect on buying interest; (3) Customer satisfaction has a positive and significant effect on buying interest.Abstrak dalam Bahasa Indonesia. Minat beli menjadi salah satu faktor penting yang dapat mempengaruhi keberhasilan suatu perusahaan. Tinggi nya tingkat minat beli konsumen terhadap perusahaan menginkasikan bahwa konsumen tidka berpindah preferensinya kekompetitor. Hal ini menjadi salah satu hal yang dapat menjamin kesuksesan perusahaan di masa mendatang. Penelitian ini bertujuan untuk menguji dan menganilisis apakah ada hubungan antar variabel pemasaran digital, kepercayaan merek, dan kepuasan pelanggan terhadap minat beli pada Perdagangan elektronik Aliexpress. Dalam penelitian ini terdapat populasi yang merupakan pengguna aktiv perdagangan elektronik Aliexpress dengan jumlah sampel 147 responden. Metode penelitian yang digunakan dalam penelitian ini adalah penelitian kuantitatif menggunakan data primer dengan kuesioner sebagai teknik pengambilan sampel. Metode penetapan sampel yang digunakan adalah non-probability sampling dengan memakai teknik purposive sampling. Data diolah menggunakan analisis regresi linear berganda dengan bantuan SPSS versi 22. Hasil penelitian ini menunjukkan (1) Pemasaran digital berpengaruh positif dan signifikan terhadap minat beli; (2) Kepercayaan merek berpengaruh positif dan signifikan terhadap minat beli; (3) Kepuasan pelanggan berpengaruh positif dan signifikan terhadap minat beli.
Co-Authors Anggun Cahaya Pratiwi Fauzan Azim Fitri Ayu Nofirda Hadi Purwanto Khairul Anshari Sunanto Sunanto