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All Journal Jurnal Pariwisata Jurnal REKOMEN (Riset Ekonomi Manajemen) JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI JBIMA (Jurnal Bisnis dan Manajemen) Valid Jurnal Ilmiah JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Majalah Ilmiah Manajemen dan Bisnis Research Fair Unisri
Siti nur azizah
STIE Putra Bangsa
Humanities Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI

 1 
Trust in Supervisor for Frontline Employee: Quality of Relationship as Moderator Siti Nur Azizah
Jurnal Akuntansi, Manajemen dan Ekonomi Vol 23 No 3 (2021): Vol 23, No 3, 2021
Publisher : Faculty of Economics and Business, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jame.2021.23.3.4638

Abstract

Abstract This study investigates the antecedents of a frontline employee’s trust-in-supervisor with relation quality as moderator variable.This research is a causal descriptive study to investigate the relationship between variables. A personally administered survey was conducted to collect data from 100 frontline employees in Kebumen District, Cenral Java, Indonesia. Covariance-based structural equation modeling was applied using PLS3 to explore the proposed relationships. The results show that abusive supervision is negatively related to frontline employee’s trust-in-supervisor, whereas supervisor support and communication quality have significant positive effects on frontline employee’s trust-in-supervisor. Finally, the results show that relationship quality moderates (strengthens) the supportive influence of supervisors on trust in supervisors, but the quality of the relationship does not moderate the effect of abusive supervisors on trust in supervisors
Trust in Supervisor for Frontline Employee: Quality of Relationship as Moderator Siti Nur Azizah
Jurnal Akuntansi, Manajemen dan Ekonomi Vol 23 No 3 (2021): Juli - September 2021
Publisher : Faculty of Economics and Business, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jame.2021.23.3.4638

Abstract

Abstract This study investigates the antecedents of a frontline employee’s trust-in-supervisor with relation quality as moderator variable.This research is a causal descriptive study to investigate the relationship between variables. A personally administered survey was conducted to collect data from 100 frontline employees in Kebumen District, Cenral Java, Indonesia. Covariance-based structural equation modeling was applied using PLS3 to explore the proposed relationships. The results show that abusive supervision is negatively related to frontline employee’s trust-in-supervisor, whereas supervisor support and communication quality have significant positive effects on frontline employee’s trust-in-supervisor. Finally, the results show that relationship quality moderates (strengthens) the supportive influence of supervisors on trust in supervisors, but the quality of the relationship does not moderate the effect of abusive supervisors on trust in supervisors
Co-Authors Diana Ma'rifah Feby Evelina Indah Rohyani Uswatun Hasanah