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All Journal Infotech Journal Jurnal Teknik Komputer AMIK BSI Jurnal Ilmiah Universitas Batanghari Jambi JITK (Jurnal Ilmu Pengetahuan dan Komputer) Jurnal Informatika Global Sains, Aplikasi, Komputasi dan Teknologi Informasi Jurnal Inovasi Informatika Jurnal Insan Innovative: Journal Of Social Science Research
Imron Imron
Universitas Bina Sarana Dan Informatika
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Public Health Other

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Journal : Infotech Journal

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Analysis of the Quality of the e-Raport Information System at SMPN 5 Tangerang City on User Satisfaction Using the WebQual 4.0 Method. Monalisa Monalisa; Imron Imron; Albert Riyandi
INFOTECH journal Vol. 7 No. 1 (2021)
Publisher : Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31949/infotech.v7i1.908

Abstract

The e-Raport system is used as an information system designed by schools to inform parents of student development by schools, which has been implemented in all state schools in various provinces in Indonesia including Banten province. SMPN 5 Tangerang is one of the public schools in Tangerang city that uses the e-Raport System as a substitute for reports of students' learning outcomes manually. The problem raised in this study is whether the quality of the e-Raport System affects user satisfaction. This research focuses on user satisfaction e-Raport system using webQual 4.0 method consisting of 3 variables namely usability, information quality, and interaction quality. The data used in the primary data, namely by distributing questionnaires using a likert scale with 20 points of statement to 400 respondents. Data obtained and processed using multiple linear regression analysis techniques using SPSS software. Based on webqual variable 4.0, the analysis results showed that the quality of usefulness, information quality, and interaction quality influenced user satisfaction.
Co-Authors Albert Riyandi Albert Riyandi Andriansah, Andriansah Bambang Wijonarko Danny Ong Fatmawati Fatmawati Jeffry Azhari Rosman Miftah Nur Afidah Monalisa Monalisa Monalisa Monalisa Muhammad Hadi Prasetyo Nurhayati, M Sinta NURUL AZIZAH Retno Wati Sulistiyah trimarni gulo