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Journal : Informasi Interaktif

APLIKASI SITE LOCATOR BERBASIS ANDROID Adiwisanghagni, Mohammad; Suyanto, Mohammad; Sudarmawan, Sudarmawan
Informasi Interaktif Vol 3, No 2 (2018): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (340.613 KB)

Abstract

 Often the emergence of less effective and efficient problems in the search for the nearest BTS with the location of complaints from the customer and VIP customer XL provider underlies the request of NetOptim Department PT. Huawei Service to build a tool to facilitate their work. Based on these problems, then conducted a search research location to solve the problems Engineering by designing the concept of searching the nearest site that will be applied to an android application using the SQL Haversine formula. The goal is to measure the accuracy of the SQL Haversine Formula compared to manual system calculations and and build an application prototype that can be used as the nearest BTS location search tool from XL operator based on longitude and latitude complaint. Research method using Prospective Case Study which will be developed with Action Research.Data obtained by observation and interview method to get Gcell or BTS Database operator XL and and customer complaints, VIP and sales complaints data. The nearest complaint location with BTS data, will be processed for comparison of manual system distance calculation and distance calculations using SQL Haversine formula.      From validation analysis of SQL Haversine formula calculation, the result of the presentation of accuracy is 84.23% and the resutl of imprecise accuracy is 15.77% due to error data on the calculation.Which means, the SQL Haversine formula is considered sufficient to meet the expectations to apply in application of andorid-based site locator.Keyword: site locator, longitude, latitude, BTS, haversine 
ANALISIS RANCANGAN PENGEMBANGAN WEBSITE ALUMNI MENGGUNAKAN METODE CUSTOMER KNOWLEDGE MANAGEMENT DI UNIVERSITAS YAPIS PAPUA JAYAPURA Prayitno, Joko; Kusrini, Kusrini; Sudarmawan, Sudarmawan
Informasi Interaktif Vol 3, No 2 (2018): Jurnal Informasi Interaktif
Publisher : Universitas Janabadra

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (574.752 KB)

Abstract

Alumni Association of an educational institution currently requires the website as a means of publication, information and connections in carrying out its activities. With a reliable alumni website is expected to facilitate all alumni activities both related to education and teaching and community serviceIn this research will be done alumni website development by designing interface in the form of mockups that allows users to connect and perform mutualism symbiotic activity. The development of alumni website is done using Customer Knowledge Management (CKM) method, with Customer Relationships Managemet (CRM) phase and Knowledge Management (KM) process which focuses on interface perspective.CKM method is a combination of CRM and KM, while CKM is related to knowledge and relationship, which are two key in business. On the one hand, it can create a closer and valuable symbiotic relationship with the customer, and on the other hand, the knowledge and professional experience gained from communication with the customer can be poured into the maximum product and service, so that it can be the foundation for profit in the competition. Keyword: Website, Alumni, CKM, CRM, KM