Lestari Dwiyanti
Universitas Lambung Mangkurat

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Journal : JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN)

Pengaruh Konflik Peran, Stress, Dan Dukungan Sosial Terhadap Komitmen Afektif Organisasi Pegawai Wanita (Studi Pada Pegawai Wanita Bank X Banjarmasin) Lestari Dwiyanti; Laila Refiana Said; Dahniar Dahniar
JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Vol 6, No 1 (2019): JURNAL KONSEP BISNIS DAN MANAJEMEN NOVEMBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jkbm.v6i1.2629

Abstract

This study aims to analyze the influence of role conflict and stress on the affective commitment of female employees with social support as a moderating variable in Bank X in Banjarmasin. This type of research is explanatory research with a quantitative approach. Respondents in this study were all female employees of the Bank X in Banjarmasin. The sampling technique used is a saturation sampling technique. Data collection uses a Likert scale scale questionnaire. Data analysis techniques using Partial Least Square (PLS) analysis techniques with SmartPLS 3.0 software. The results of the study concludes that there is a significant negative effect of role conflict on affective commitment  and there is a significant negative effect of stress on affective commitment. Other findings indicate that social support is able to act as a moderating variable on the influence of role conflict and stress on organizational affective commitment