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All Journal FKIP e-PROCEEDING Jurnal Penelitian Pendidikan IPA (JPPIPA) GEMA KESEHATAN LINGKUNGAN Al-tsaman: Jurnal Ekonomi dan Keuangan Islam Jurnal Abdimas: Pengabdian dan Pengembangan Masyarakat Prosiding Seminar Nasional Teknologi Informasi dan Bisnis Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Miftahul Hasanah
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Journal : Al-Kharaj: Jurnal Ekonomi, Keuangan

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Implementasi Etika Bisnis Islam dalam Meningkatkan Loyalitas Pelanggan Pemasok pada Umkm Pengepul Cabe Jawa Barokah Desa Jambearum Kecamatan Puger Kabupaten Jember Rohmad Aldi; Miftahul Hasanah; Dhofir Catur Bashori
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 9 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i9.3824

Abstract

This research aims to determine the Islamic business ethics implemented by MSMEs collecting Javanese Barokah chilies in Jambearum Village, Puger District, Jember Regency and the impact of implementing Islamic business ethics in increasing supplier customer loyalty to MSMEs collecting Javanese Barokah chilies, Jambearum Village, Puger District, Jember Regency. To identify problems and answer research problems, this research uses qualitative research with a case study approach and purposive subject determination techniques. The data collection techniques for this research use active participatory observation, semistructured interviews and documentation. The results of the research concluded that: (1) MSME actors collecting Barokah Javanese chilies in Jambearum Village, Puger District, Jember Regency have implemented the 5 principles of Islamic business ethics in running their business, including: Unity Principle, Equilibrium Principle, Free Will Principle ( Free Will), Principle of Responsibility (Responsibility), Principle of Truth: Virtue and Honesty. (2) The impact of implementing Islamic business ethics in increasing supplier customer loyalty in MSME Java Barokah Chili Collectors, Jambearum Village, Puger District, Jember Regency, has seen customer loyalty expressed by supplier customers with the realization of service quality, customer satisfaction and perceived customer value.
Co-Authors Dhofir Catur Bashori Dwi Hartanti Edwar Rosman I Wayan Merta Katrina Flomina G Nasution, Annio Indah Lestari Randis Wahyuni Riyan Ikhbal Salam Rohmad Aldi Supeno Supeno Syaiful Nur Wardani Syamsul Bahri Ulin Nuha Widya Febriani Winarko .