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Nurmalasari Nurmalasari
Sistem Informasi STMIK Nusa Mandiri
Computer Science & IT

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PENGUKURAN TINGKAT KEMATANGAN TATA KELOLA TEKNOLOGI INFORMASI MENGGUNAKAN MATURITY LEVEL DOMAIN PO DAN AI FRAMEWORK COBIT 4.1 Nurmalasari Nurmalasari
Jurnal Pilar Nusa Mandiri Vol 9 No 2 (2013): PILAR Periode September 2013
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (365.966 KB) | DOI: 10.33480/pilar.v9i2.135

Abstract

IT Governance is one important aspect of corporate governance or the institution as a whole. Good IT management will ensure efficiency and achieving quality services to the business goals of the company. Implementation of governance must be well planned in order to be implemented in accordance with the conditions and capabilities. COBIT is a standard model of IT governance that was considered widely. It used because had a appropriate compromise in management scope and processing detail than other ones. The research focused on two main domains of COBIT, Planning and Organization (PO) and Acquisition and Implementation (AI). The research methodology carried out by literature study and vision-mission identification PT Pegadaian (Persero). Next, carried out an awareness management identification toward it’s owned IT function assets to support the achievement of vision and mission the company by questionnaire. By both of data it can be established an expected maturity level suitable for PT. Pegadaian (Persero). Then, the research continued by examination of current maturity level under questionnaire and interview toward the respondents related to the IT governance. The results of this study as expected data and current maturity levels processes of IT analyzed to find an existing gap, and established an important procedure should be done to hold these gaps to PT. Pegadaian (Persero) with reference to the standard COBIT (Control Objectives for Information and Related Technology).
PENERIMAAN SISTEM E-LEARNING MENGGUNAKAN TECHNOLOGY ACCEPTANCE MODEL (TAM) STUDY KASUS SISWA/I KELAS X DI SMU NEGERI 92 JAKARTA Rini Oktofiyani; Nurmalasari Nurmalasari; Wakhyu Anggraeni
Jurnal Pilar Nusa Mandiri Vol 12 No 1 (2016): PILAR Periode Maret 2016
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (908.138 KB) | DOI: 10.33480/pilar.v12i1.258

Abstract

The current technology developments led to the need for information quickly, precisely and accurately. One of the technological developments in the field of education is the elearning. SMA Negeri 92 Jakarta is one of the implemented system learning who made online and are expected to help students improve their learning. Instruments research on analysis of acceptance e-learning systems using technology Acceptance Model (TAM) is the questionnaire form and the object of research is the grade X SMA Negeri 92 Jakarta 138 respondent of the student taken. Analysis of the data done by the descriptive analysys techniques using the categories and percentages through the scale likert. The result showed that the relationship between variable X (Perceived Ease Of Use and Perceived Usefulness) and variable Y (behavioral Intention to Use) in acceptance system e-learning SMA Negeri 92 Jakarta is 0,727. The value of the correlation of this very strong positive. The relationship has a positive is the direct relationship between variable X and Variable Y.
PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH MENGGUNAKAN METODE REGRESI LINIER STUDI KASUS PT. BANK CENTRAL ASIA TBK CABANG KALIMALANG Ariyanti Ariyanti; Nurmalasari Nurmalasari
Jurnal Pilar Nusa Mandiri Vol 11 No 2 (2015): PILAR Periode September 2015
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1408.938 KB)

Abstract

Penelitian ini bertujuan untuk menyelidiki pengaruh internet banking yaitu kualitas pelayanan untuk kepuasan pelanggan dari KlikBCA. Pada penelitian ini penulis menggunakan kuesioner sebagai cara untuk mengumpulkan informasi dari responden. Ada 100 responden. Metode accidental sampling digunakan untuk memilih responden. Alat uji yang digunakan adalah regresi linier sederhana . Hasilnya adalah bahwa kualitas layanan internet banking KlikBCA dimensi yang terdiri dari efisiensi, pemenuhan, kehandalan, dan privasi berpengaruh secara signifikan terhadap kepuasan pelanggan. Hasil tes menunjukkan bahwa kepuasan pelanggan 60,9 % dapat dijelaskan oleh variabel layanan KlikBCA berkualitas dengan dimensi efisiensi, pemenuhan, kehandalan, dan privasi, yang berarti bahwa 39,1 % dipengaruhi oleh variabel lain yang tidak dalam lingkup penelitian penulis.
SUCCESS ANALYSIS OF KITABISA MOBILE APPLICATION INFORMATION SYSTEM BY USING DELONE AND MCLEAN MODELS Hafiz Noval Hasany Aditya; Nurmalasari Nurmalasari; Hendri Hendri
Jurnal Pilar Nusa Mandiri Vol 16 No 1 (2020): Publishing Period for March 2020
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (947.246 KB) | DOI: 10.33480/pilar.v16i1.918

Abstract

KitaBisa, the public can raise funds for a variety of things they do or donate for things they want to help. Starting from the desire to create a social movement, in 2013 Alfatih Timur (Timmy) made KitaBisa a forum for anyone who wanted to realize his social project. Measuring the success of the KitaC mobile application can use the DeLone and McLean model, it is known that variables that have a significant relationship include Service Quality against User Satisfaction with a t-statistic value of 2.893, System Quality for Users (Use) with a t-statistic value of 10,204, and User Satisfaction of the Net Benefit with a t-statistic value of 3,680. In accordance with the hypothesis testing that user satisfaction with the KitaBisa mobile application as a forum to donate online has been proven by influencing User Satisfaction with the Net Benefit as a whole or it means the user has felt the benefits of the KitaBisa mobile application.
Co-Authors Ariyanti Ariyanti Hafiz Noval Hasany Aditya Hendri Hendri Rini Oktofiyani Wakhyu Anggraeni