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All Journal Profit : Jurnal Kajian Ekonomi dan Perbankan Syariah LISAN AL-HAL: Jurnal Pengembangan Pemikiran dan Kebudayaan Ulumuna: Jurnal Studi Keislaman El-Barka: Journal of Islamic Economics and Business Ar-Ribhu: Jurnal Manajemen dan Keuangan Syariah

Mansur Mansur

STAI Miftahul Ulum Pamekasan

Author-ID : 2681700

Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Published : 8 Documents Claim Missing Document

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ANALISIS MANAJEMEN SUMBER DAYA INSANI PADA BANK PEMBIAYAAN RAKYAT SYARIAH Linda Sari; Ridan Muhtadi; Mansur Mansur
Ar-Ribhu : Jurnal Manajemen dan Keuangan Syariah Vol 1 No 2 (2020): Ar-Ribhu
Publisher : Faculty of Islamic Economics and Business

Introduction: This study will analyze the human resource management at PT. BPRS Sarana Prima Mandiri Pamekasan in terms of recruitment and selection, training and employee development as well as employee performance appraisals. Methods: The research methodology used by researchers is descriptive qualitative which will explain the events and circumstances in detail and perfectly with data collection techniques using observation, interviews and documentation. Results: This research is deemed necessary considering that the development of Islamic banking in Indonesia is relatively fast but is still not balanced with adequate human resources, both in quality and quantity. and one of the company's mission is supported by human resources. Conclusion and suggestion: This study indicates that human resource management at PT. BPRS Sarana Prima Mandiri (SPM) Pamekasan in terms of recruitment and selection is in accordance with sharia theory. Likewise, the work appraisal process is in accordance with the Islamic concept. However, in the training and development process, according to researchers, there is still a lack of material balance, namely between the material of Tauhid (Akhlak), Shari'ah, and Muamalah which is conveyed to employees when the training is carried out. Keywords: Islamic banking, recruitment and selection, training and development, employee performance appraisal.

ANALISIS SISTEM REKRUTMEN DAN PELATIHAN DALAM MENINGKATKAN KINERJA KARYAWAN Siyah Siyah; Mansur Mansur; Ridan Muhtadi
Ar-Ribhu : Jurnal Manajemen dan Keuangan Syariah Vol 1 No 2 (2020): Ar-Ribhu
Publisher : Faculty of Islamic Economics and Business

Introduction: Sharia financial institutions, especially SPM Pamekasan Sharia Banks, in carrying out each of their operational activietis must depend on human resources (HR) as managers in every company activity. Therefore, SPM Pamekasan Sharia Bank must place human resources (employees) according to their field capabilities. The research here aims to be able to find out how the recruitment and training system is carried out in the SPM Pamekasan Sharia Bank and how the performance of employees using both systems. Methods: The research method used by researchers, namely using descriptive qualitative methods, using data collection techniques in the form of observation, interviews, and documentation. Results: The results of this study the recruitment system implemented by the SPM Pamekasan Sharia Bank uses two systems, namely internal and external recruitment and both recruitment systems are said to be quite good. For the training system implemented by the SPM Pamekasan Sharia Bank, namely an external and internal training system. Of the two recruitment and training systems carried out by Bank Syariah SPM Pamekasan have a positive effect on employee performance. This can be seen from the increase in employee performance appraisal of the SPM Pamekasan Syariah Bank which increased in 2019 compared to 2018. Keywords: Recruitment System, Training, Employee Performance.

STRATEGI KEANDALAN PELAYANAN PADA PT. BPRS SARANA PRIMA MANDIRI Subaida Subaida; Mansur Mansur; Ridan Muhtadi
Ar-Ribhu : Jurnal Manajemen dan Keuangan Syariah Vol 1 No 2 (2020): Ar-Ribhu
Publisher : Faculty of Islamic Economics and Business

Introduction: The purpose of this study was to determine the service reliability strategy in serving customers. This service strategy is a supporting factor for the marketing activities of all products in order to achieve customer satisfaction. Methods: The research methodology used is a qualitative descriptive. Data collection techniques using observation documentation interviews. Results: The results of this study indicate that the reliability of this service is quite good and in accordance with its field. However, the SPM Pamekasan Bank does not have an ATM. In overcoming these shortcomings SPM banks by improving service quality by using service reliability. So that customers feel satisfied and even become loyal customers. So in this case the SPM Pamekasan Bank is one of the services that is in accordance with the expectations of the community. Keywords: Service reliability strategy, Customer satisfaction

Co-Authors Akhmad Rofiki Andriani Samsuri K Khoyyilah Kamali Kamali Linda Sari Nurhayati Nurhayati Ridan Muhtadi Siyah Siyah Subaida Subaida

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Journal : Ar-Ribhu: Jurnal Manajemen dan Keuangan Syariah